Instant payments

breakstone

Experienced Member
PABnonaccred
PABnononaccred2
Joined
Apr 24, 2006
Location
Australia
You know what. I am really sick of depositing my hard earned money at online casinos and then when it comes time for a payout getting the runaround and being made to wait for days or even hours. Its not good enough. I have made the effort to set up payment methods which deliver instant money to casinos, why can't they do the same for the players when they win. It is really not that hard. Anyone who deposits by Neteller, Moneybookers or any other e wallet than can accept payments should be able to have their winnings paid immediately. I can understand if you pay by credit card or take a bonus with a playthrough that this may take longer, but when you dont, as I do it should be instant. I have had enough. I have dropped all casinos that take more than 24 hours to payout, the latest being Sloto Cash. They always have paid me in 24 hours. It is now going on the 3 days and still no payout. Absolutley ridiculous. Not going to take it anymore. I now play at 4 Casinos only and all pay out instantly or in 24 hours or less.
I think if all players emailed their casinos and made a stand that this is what we want then attitudes might change. If we stop depositing at these places that take days to pay out then they might get the message. Accreddited or not
 

nisosbar

Ueber Meister
PABnonaccred
Joined
Aug 28, 2009
Location
Right here
Sloto is now 3 days? :eek2: Thanks for letting us know. That is completely unacceptable, and what a disappointment. :mad:
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
I know the feeling. Had a 25 freebie at Pantasia with a 250.00 max payout and x15 wr. I made the playthrough and cashed out the money on Wednesday. Four days later and it's still reversible but that's not the kicker.

Friday, they sent me faxback forms to sign on all deposits I had made from two years ago..starting in February, 09. Five freaking pages with 28 signatures on each page that I had to sign to get a lousy 250.00

I scanned the pages and emailed it back to them. I got an email back saying someone would be looking at it in two to three business days. I can wait as I have no incentive to play back in the hopes of getting more cash.

The banks only go back 60 days to look at fraudulent charges so please tell me why they went back 2 years.
 

Diane

Dormant account
Joined
Dec 20, 2009
Location
WI
You know what. I am really sick of depositing my hard earned money at online casinos and then when it comes time for a payout getting the runaround and being made to wait for days or even hours. <snip>

They always have paid me in 24 hours. It is now going on the 3 days and still no payout.
________________________________________________________________
Question ---- when did you start the "clock" on this withdrawal? It is now Sunday 2/13 and none of the casinos I play at will process payments on the weekends. If you requested it Friday after cashier office closed, you could be going on 3 days, but not 3 business days for counting purposes of withdrawal time limits.

If you have found accredited casinos that pay instantly or < 24 hours any day of the week, please post here. I share frustration on wasted weekend hours not counting towards withdrawals. So if there is that perfect payout casino out there, I would love to know.

Otherwise, I am thinking you may be too harsh due to weekends being typically "sacred" no pay/ no processing days. I think we have to resign ourselves that only M-F "count".

I know its hard -- I have 6 pending withdrawals from Thursday and Friday from a variety of sites, but the clock for most doesn't even hit "Day 1" until Monday 2/14.

FWIW

Diane
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
Being an established player you shouldn't even let them get away with that. My computer has no casinos on it. I'll look at some of the other ones I used to play at and see what the payout time is.

I used to cash out on Thursday and the money would be in quicktender the next morning or evening. It's stalling plain and simple as to what they're doing now. It's going to back fire on them...it's working for them now but players are going to go where they can get paid in a reasonable time frame.
 

Sloto

Affiliate Manager for Accredited Casinos
Joined
May 18, 2009
Location
UK
We still pay withdrawals within 24 to 48 hours, we also process withdrawals on a weekend. An email was sent to breakstone explaining the sitution and a no deposit bonus was given as way of apology.

Sometimes we get things wrong but at the end of the day we try our hardest to maintain customer satisfaction.

Ms Sloto
 

Diane

Dormant account
Joined
Dec 20, 2009
Location
WI
We still pay withdrawals within 24 to 48 hours, we also process withdrawals on a weekend. An email was sent to breakstone explaining the sitution and a no deposit bonus was given as way of apology.

Sometimes we get things wrong but at the end of the day we try our hardest to maintain customer satisfaction.

Ms Sloto

______________________________________________
Wow -- weekend processing! I have added that to my list of *features* I keep on each site. WTG.

Thanks also for participating on this forum and jumping in to help so quickly. Very refreshing and reinforces why I like to play at Slotocash.

Diane
 

steveh35

Ueber Meister
Joined
Aug 25, 2010
Location
doncaster
The longer they hold on to your money the longer the chance you'll play it back

I used to have an account with RBS that paid you straight back to you account and it was a mare to be honest I remember winning £300 on BlueSq one Saturday and had used most of it again that day I much prefer the two day delay, but it's the getting paid not when it goes back into your account that's the problem.
 

Stovetopp

Senior Member
MM
Joined
Jul 11, 2008
Location
On the Beach
______________________________________________
Wow -- weekend processing! I have added that to my list of *features* I keep on each site. WTG.

Thanks also for participating on this forum and jumping in to help so quickly. Very refreshing and reinforces why I like to play at Slotocash.

Diane

Well beat this To my surprise after requesting my 3rd withdrawal in 3hours from Jackpot capital about 3am EST this morning I saw the full amount in my QT account when I checked as I woke Usually Jackpot Capital holds me up for more than 24 hours but less than 48 Well itas almost 3 months since a withdrawal so they may have changed
 

2btakn

Dormant account
Joined
Jan 3, 2011
Location
Killeen, TX
Well beat this To my surprise after requesting my 3rd withdrawal in 3hours from Jackpot capital about 3am EST this morning I saw the full amount in my QT account when I checked as I woke Usually Jackpot Capital holds me up for more than 24 hours but less than 48 Well itas almost 3 months since a withdrawal so they may have changed

I also made a withdrawal from there yesterday and was paid to my QT this morning!! Way to go Jackpot Capital.
 

colly

Senior Member
PABaccred
PABnononaccred
PABinit
MM
Joined
Mar 27, 2001
Location
sydney
Diane Otherwise said:
Why is it too harsh and why should we resign ourselves?? Casinos are a 24/7 business - in fact I suspect most of their business is weekends and evenings outside traditional office business hours. A weekend is business hours for a casino and every other business function can be done except paying the customer.

This is a reasonably recent development and shows are lack of respect for their customers that should not be accepted- Been playing onine since online really started and for many years weekends were the same as any day- now the pending is longer, weekends dont count as business days, the payouts are longer and the only thing that hasn't changed is that the cashier seems to work weekends for signing up or for taking deposits.


The point is if we do quietly accept it it continues- casinos are driven by profit and need customers, we are the customers. If customers shift their play to casinos that don't pull this line and advise quite clearly why they are not playing to the casinos that do then maybe there wil be a change.

WHile I have never had anything but good service and treatment from fortune lounge or casino rewards= won't play there unless its monday or a tuesday and bellerock not at all since it became 72hrs standard.

Casinos that do pay quickly and on weekends and treat there customers very well
Jackpot Capital
Slotastic
Inetbet
High Noon
32red
3dice

These are now my main casinos and will stay that way while they retain their existing standard- former favourites just won't get any business till they go back to treating customers with respect .
 

Diane

Dormant account
Joined
Dec 20, 2009
Location
WI
I am not defending the practice of M-F processing being the norm for most casinos. Merely stating a fact and trying to check perspective on the OP.

Matter of fact I started a separate thread complaining that there SHOULD be 24/7 cashier services at all online casinos.

Thanks for the list of weekend processors from your experience. But I play regularly (and frequently "cash") at High Noon and other CWC casinos, but I have never received a CWC payment on a weekend.

You must be a favored customer to get that level of service. I am adding to my data base as a favorable * those that you listed that do pay on weekends.

Thanks,
Diane
 

brutaldeluxe

Full Member
Joined
Jul 26, 2005
Location
UK
I would tend to agree with OP. There's no reason cashout to moneybookers can't be instant. In fact there are some casinos where it does appear instantly and I mean instantly upon withdrawing. Other places get it very quick like say pinnaclesports where it's within 30 mins as they claim but usually actually only 10 mins.

32 Red are decent in that it's the next day worst case scenario as obviously they must process all their withdrawls for the day at once, fair enough.
But this pending 48 hour period plus then days after that too before you get the cash is a total joke.
 

TopAff

Banned User - exploiting the forum
Joined
Nov 28, 2008
Location
World
WHile I have never had anything but good service and treatment from fortune lounge or casino rewards= won't play there unless its monday or a tuesday and bellerock not at all since it became 72hrs standard.

Casinos that do pay quickly and on weekends and treat there customers very well
Jackpot Capital
Slotastic
Inetbet
High Noon
32red
3dice


I play myself only at casinoextreme because of the instant cashouts to moneybookers/neteller/click2pay. I have been playing there now for almost 1 year and no complaints always pay on time cashout's daily cashback if I loose.

Its maybe best place to have RTG fun

For microgaming I play only at 32red because of the best service and quick cashouts.

Rival only what I think is a good site is Sloto, thats only place where I want to play at Rival.
 

colly

Senior Member
PABaccred
PABnononaccred
PABinit
MM
Joined
Mar 27, 2001
Location
sydney
I play myself only at casinoextreme because of the instant cashouts to moneybookers/neteller/click2pay. I have been playing there now for almost 1 year and no complaints always pay on time cashout's daily cashback if I loose..

Good luck to you but I hope you are aware that casino extreme has a somewhat checkered reputation and is on the rogue list or equivalent at a few sites and forums. If they are doing OK by you fine but just be carefull.
 
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