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insider's tips - for non US players

Discussion in 'Online Casinos' started by jerrylee, Jan 25, 2007.

    Jan 25, 2007
  1. jerrylee

    jerrylee Dormant account

    Occupation:
    policymaker
    Location:
    Playa del Vaquero (I wish)
    Alright guys, including you in the peanut gallery who've been critical of my recent posts, it's time for me to contribute with some insider's tips to all you non US players.

    Bryan talks about some of these tips so much of it is review. But for those who are still wondering why their accounts get locked for seemingly "frivolous reasons", pay attention. Some tips on how to keep your noses clean.

    1.do not share electronic wallet accounts with other players, i.e. money bookers, click2pay, etc. this includes having your friend deposit funds from his money bookers account to your casino account, cashing out to his money bookers account from your player account and otherwise sharing funds that are not your own

    2. do not share credit cards with someone, same applies as point 1. doesn't matter if you want to lend your over 18 son your card just to try, the casino will flag the transaction and will likely lock both accounts

    3. IP address: if you register your account in the UK, connect from Mexico and travel to Syria, expect to get your acccount flagged. if you're travelling to the US, where many casino accounts are now closed anyway, tell the casino in advance

    4. poker tips: watch your chat, other players are liable to report you even if you're not colluding. it's stiff competition out there and even while their suspicions are unfounded, other players are always looking to cut others down. who knows, maybe your account will be audited and locked for
    an unrelated issue. poker rooms love snitches, makes their job easier

    5. casino: don't deposit and withdraw the same day. act like you're there to stay. you want to be branded as a bonus abuser and be made to jump through hoops. play some slots even if you love video poker

    6. remain polite with CS staff. even if you're sure you're convinced you're
    right and their policies are archaic, if you set them off, that's more chance your account will be locked or otherwise flagged for future audits

    7. don't submit a false claim that someone created an account without your knowledge, your underage toddler did it or you never gambled in your life..if you know you're guilty. worse still, if you try to pass off a doctored document, the casino can use it against you in a dispute, possibly even show your credit card company you tried to committ fraud.

    8. offer to prove your identity from the start, not after you hit the big win. don't give them reason to stall or deny your withdrawal
     
    3 people like this.
  2. Jan 25, 2007
  3. gerilege

    gerilege Meister Member PABnorogue PABrogue

    Occupation:
    IT
    Location:
    Hungary
    I think you have posted with good intention, but your statements have some side-effects.

    I can say with full confidence that regulars of this forum do not try to cheat. If somebody would like to cover his son's gaming expenses, and he is so stingy and stupid that he doesn't want to spend 70 cents for a moneybookers transfer between accounts, than that's his bad, and you can't help him with this post.

    You don't even have to leave your seat to unintentionally get an IP address that points to another country. Several European ISPs (the T-com group for instance) might issue you a foreign IP address, and most of their users will only be informed about the fact when a casino locks their account. And it's not so easy to explain the situation to a 1st level casino support member.

    I have been playing low and medium limit online poker for 4 years, and I can only remember two unjustified cases in my wider surroundings. Generally speaking the opposite is true. Once I reported two stupid colluders (5 days a week they were sitting at the same table, and their nicks were something like cockyged and cockoged, very imaginative), and I had to send 3 emails and it took 3 weeks for the poker room even in this obvious case to make them disappear.

    It depends on the casino, but generally this advice is not accurate. In many cases the casino will treat you as a weak opponent if you remain polite and silent. And in some cases you can only defend yourself if you do not remain polite.

    Proving your identity is only a problem, when some of your emails containing identity proof are mysteriously stucked by lottery balls three times in a row. Interestingly all other emails you send arrive without problems.
     
  4. Jan 25, 2007
  5. brianzz

    brianzz Dormant account

    Occupation:
    Work
    Location:
    TN
    Microgaming casinos do not allow the same credit/debit card to be registered to different accounts. Each card is only allowed to be registered once per casino. Found this out when I screwed the pooch on my expiration date and had to have CS delete the whole card.


    Not sure if you can prove this or not, poker is boring in person I can imagine it's a real coma online.


    Sorry, you or a casino or any helpful advice can or will tell me when I can and can't cash out, or what I can and can't play. Unless you're playing at RTG most likely you won't get a bonus to be labled a bonus abuser, and how could a casino even have the nerve to call someone a bonus abuser when they fill the inbox up everyday with promotions.


    If CS reps are complete morons, you have all the right in the world to get smart with them and correct them and their slaughtering of the english language every chance you get.


    Why give them something to email you or call you puzzled about? The correct advice here would be, after you win, send documents before they ask and in the email/live chat where you request your flush tell them you've sent them. 9 times out of 10 you're going to lose and document exchange isn't necessary.


    Just my 2 cents worth, but thanks for encouraging and giving the cheaters tips. If you're not in the US just don't gamble, not until something better comes along, I was the hardest of hard hitters to internet casinos but I quit it cold turkey and I'm amazed at how much extra money I have laying around. Even take trips to B/M casinos and get real comps, real free rooms, real free drinks, real cash back and I'm playing a machine that's regulated by someone I can physically touch and I'll never be denied a cashout there. Now I'm starting to see that online casinos could never ever compete with a land based casino.
     
  6. Jan 25, 2007
  7. aodat2

    aodat2 Senior Member PABnononaccred PABnoaccred2 PABaccred2

    Occupation:
    I have a job
    Location:
    Malaysia
    Considering the fact that someone missed talking about this, I might as well do the honors. Haha...

    How/Why would anyone make a doctored document? If they are wanting to withdraw or something from a Casino, I'm sure the Casino will definitely want a clear proof of an original copy of your documentations. I doubt that doctoring a document would do much help.

    Furthermore, credit card companies will check your address + zip to see if it matches before saying yes or no to a transaction. So, doctoring a document sounds a little foolish to me. I'm sure you guys have seen many doctored docs for various reasons unknown to us. But as far as I know, doctoring a document is not easy and most of all, there's nothing much for your to change.

    Sorry but I can't think of other reasons to do it.
     
  8. Jan 25, 2007
  9. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I don't understand why other posters are nit-picking your post - I thought it was all very good sensible advice for new/inexperienced players! :thumbsup:
     
    2 people like this.
  10. Jan 25, 2007
  11. brianzz

    brianzz Dormant account

    Occupation:
    Work
    Location:
    TN
    There's inexperienced players here? Remember the original post came from an online casino employee
     
  12. Jan 25, 2007
  13. gerilege

    gerilege Meister Member PABnorogue PABrogue

    Occupation:
    IT
    Location:
    Hungary
    Maybe I was indeed a bit rigorous. 3-6 are basically ok. In 1-2 I also feel the good intention, although they are so basic advices, that I don't find them very useful.

    But 7 is so strange, and if you read the whole post and read between the lines, the same applies for 8. I had the feeling that the almighty casinos are so good and cooperative that you can only face problems if you doctor your documents, and all player complaints are related to a "false claim that someone created an account without your knowledge" or "if you know you're guilty".

    I can't understand how could such an old forum member/webmaster like you find statements like "don't submit a false claim" and "if you try to pass off a doctored document" sensible advices for new/inexperienced players??? Would a new/inexperienced player doctor documents or submit a false claim? Never.

    Why would someone give reason to deny his winnings only by providing the neccessary documentation after the first cashout if needed? This is nonsense. If a casino denies your winnings just because you only send your documentation after you have won, than that's a rogue casino, and "prove your identity from the start" would not help.
     
  14. Jan 25, 2007
  15. soflat

    soflat Senior Member

    Occupation:
    Scientist
    Location:
    Florida
    If I were new, some of the rules would probably scare me off from ever playing.

    For example:
    - be nice or the you risk getting audited?
    - you have to check in with the casinos before traveling overseas?
    - can't withdraw the same day without playing slots or they'll make you jump through hoops??
     
  16. Jan 25, 2007
  17. mikepipe

    mikepipe Dormant account

    Occupation:
    owner
    Location:
    still progressing
    Definetely very good advice for unexperienced players!
     
  18. Jan 26, 2007
  19. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Casinomeister is the number 1 gambling forum on the net, and I would imagine attracts dozens of 'lurkers' and 'random surfers' who are potential new gamblers every day.
    So yes, I reckon there's a awful lot of new/inexperienced players reading this forum.

    Never? Well that's a bit of a sweeping statement isn't it?
    Why don't you PM Bryan & ask him just how many PAB's he get from players trying to pull stunts just like this?

    I don't know if the OP has an ulterior motive or not, and I'm not going to get into any arguments with you or anyone else over this thread. We are all entitled our different opinions, and mine is simply that the original post contained some very good advice. I don't give a toss why he posted it!
     
  20. Jan 26, 2007
  21. jerrylee

    jerrylee Dormant account

    Occupation:
    policymaker
    Location:
    Playa del Vaquero (I wish)
    KasinoKing's right on the money here.
    Imagine this. You're a new player. You find a great bonus offer. You love slots. You see a progressive jackpot.. the lights and sounds (online, anyway) dazzle you. You drop $300. You lose. Your spouse checks your credit card statement. He/She flips out. He/She rants and raves. How could you waste $300 on online gambling????
    You contact casino support. You try to BS them saying you never created the account. You never authorized the charge. Someone hacked your PC. You're not responsible.
    The casino asks you to back up your claim. Desperate, you doctor some kind of proof. The casino auditors analyze your claim and the "proof" you sent. They reject it. You're out $300.

    Now are you (not KasinoKing) telling me that an inexperienced/new player wouldn't dare attempt this, when in fact they regretted depositing the $300 in the first place? Oh no, the big bad casino rejected a player's fraud claim. Who's to blame now?
     
  22. Jan 26, 2007
  23. jerrylee

    jerrylee Dormant account

    Occupation:
    policymaker
    Location:
    Playa del Vaquero (I wish)
    Someone was thinking at MG when they created that policy, nice work.

    While I see your intentions are to teach them a lesson, correcting them, as seen on this forum is often in a condenscending way. Let's understand that English may not be their first language and they (the support reps) still need to follow protocol, even if you don't agree with their terms.
    I think when players get snotty, it can backfire. It's like they're sticking it to the man, even when it's a losing battle. If on the other hand, the player remains polite yet persistent, keeps the sarcasm to themselves, the outcome could land in their favor.

    Disagree there. With so much emphasis on fully analysing the bonus T&C's I think players, hardcore, casual and new ones alike often gloss over the general T&Cs, where variations of my "tips" are listed.

    Case in point, mummy's gold. No kidding, the bolded terms are situations I've run across where players are either uninformed (they didn't read the T&Cs), they disagree with and try to skirt around them, or they just plainly try to defraud the casino. Notice the first line. This is for players who claim the Casino's support was "piss poor"... I've seen a poster here mention that term for not informing the player in advance of an account lock. Hello?! It's pretty clear in the T&C, right? But no, they're up against the big bad casino..so the account lock was unjustified.

    Anyway, the spirit of my original post was meant to educate players about the pitfalls and how to keep their noses clean. It does not encourage fraudsters to try and beat the system.

    mummy's terms....
    11. The Casino reserves the right to cancel the Player's account for any reason whatsoever at any time without notice to the Player. Any balance in the Player's account at the time of such cancellation will be credited to his/her credit card and/or sent to the Player by check. However, the Casino reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in a Casino account in any of the following circumstances:
    I) If the Player has more than one active account for the Casino;
    II) If the name on the Player's Casino account does not match the name on the credit card(s) used to make deposits on a Casino account;
    III) If the Player participates in a Casino promotion and cashes-in before fulfilling the requirements of that particular promotion;

    IV) If the Player provides incorrect or misleading registration information;
    V) If the Player is not of legal age;
    VI) If the Player resides in a jurisdiction where participation in Casino games is prohibited by law;
    V11) If the Player has allowed or permitted (intentionally or unintentionally) someone else to play on his/her Casino account;
    V111) If the Player has not played at the Casino on an individual basis for personal entertainment only (that is, the Player has played in a professional sense or in concert with other Player(s) as part of a club, group, etc.);
    IX) If the Player has "charged back" any of the deposits made with his/her credit card on his/her Casino account;
    X) If the Player is found cheating or if it is determined by the Casino that he/she has employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to defeat the Casino; OR
    XI) If the Casino should become aware that the Player has played at any other on-line casino under any of the circumstances set out at I) to X) above.
    ....
     
  24. Jan 26, 2007
  25. gerilege

    gerilege Meister Member PABnorogue PABrogue

    Occupation:
    IT
    Location:
    Hungary
    I'm sure Bryan can handle them quite well. I doubt that these players are really unexperienced. Anyway, nobody who doctors documents deserves advice or help from CM members. Even if a new/unexperienced player commits forgery, it still remains forgery. So that advice is as useful as something like "Do not say to the police that somebody gave this gun to you after you have robbed a bank, because nobody would believe it". As this advice was posted on CM forum, it can be interpreted as hey all CM forum members, do not doctor documents.

    Ulterior motive or not... Well I also don't know. But the original post reminds me a Multi-Level-Marketing or Pyramid presentation. You can't be sure whether the presenter really believes what he says, or he thinks that you will really believe what he says.

    Different opinions and get into arguments... The key is we are all entitled. If your opinion was "the original post contained some very good advice.", I don't say a word.
    But by writing " I don't understand why other posters are nit-picking your post", you already got into argument with somebody else.

    Peace.
     
  26. Jan 26, 2007
  27. jerrylee

    jerrylee Dormant account

    Occupation:
    policymaker
    Location:
    Playa del Vaquero (I wish)
    gerilege I invite you to read the posts right above yours, where I give examples of the tips from the original post, including comparison to published mummy's gold terms and conditions. :thumbsup:
    And yes, of course I believe what I am saying, I have seen it with my own eyes. It's not some ficitional anecdote.
     
  28. Jan 26, 2007
  29. gerilege

    gerilege Meister Member PABnorogue PABrogue

    Occupation:
    IT
    Location:
    Hungary
    If someone would dare attempt this, than the casino is right. I never have questioned that. This is forgery in my opinion. My point was that such a player who attempts forgery (or thinking about it) doesn't deserve any advice at all. No matter he/she is an unexperienced player or not, and the situation is not gambling specific.
     

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