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ICE - Player issues and questions

Discussion in 'Online Casinos' started by Casinomeister, Jan 21, 2008.

    Jan 21, 2008
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Hi All,

    Well here I am, sitting in my Hotel room getting ready for the ICE. If you don't already know, the ICE is the largest Gaming conference in the world that incorporates iGaming as well. Besides meeting people, my mission is to collect information and ask questions.

    This is where your role comes into play. If you have any questions or issues you'd like we to deal with - post 'em here. :D

    Thanks!

    Now I'm off to the British Museum :D
     
  2. Jan 21, 2008
  3. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Bryan, how about checking with RTG if they actually show up there and see why they have not replaced Montana yet and what their plans are. Check and see if MG or any of the casino groups are working on getting us "US Players" more payment options and try not to drink too much beer while you're there...:cool:
     
  4. Jan 21, 2008
  5. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Enjoy Londinium! I see you've got typical British weather for it!

    I'll be the first of many to say...

    "If you catch up with the Wagerworks lot -- I want a big, resounding, representative of the WHOLE Casinomeister community... WHERE'S ELVIS!?!?!??!"

    Ta :)
     
  6. Jan 21, 2008
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    See if you can get Microgaming to come clean about the following:-

    1) Weighted old style 5 reel video slots.
    2) The multiplayer tournament "connection delays"
    3) The long standing unresolved bugs with the software.
    4) The issue of "wrong currency" when no bonuses are involved, just WHY is this a big problem, when the random game model says it shouldn't be.
    5) Why MiniVegas can accept Neteller deposits, but seem very reluctant to pay out via Neteller.
    6) The findings that some progressives pay 90% or less over the long term (assuming they are random), from mathematical analysis and slot simulation software.

    RTG

    Exactly what scope do operators have to alter the payouts on the games, in particular, how low can it be set for slots, given that the expectation is for around a 95% return.

    Playtech

    Why do they single out only the BRITISH with their venom, accusing us of all being bad players cheats, and fraudsters.

    Spam

    Reputable casinos doing nothing to stop affiliate spam - we expect this from the rogues, but not from the stable of accredited casinos here, nor the wider number of reputable casinos in the business.


    Poor standards of customer service, including ignored Emails, patronising and/or idiotic replies. CS seemingly unable to read the Email they are responding to, and CS not knowing enough about the casino and promotional rules to give the players correct information.
     
    3 people like this.
  8. Jan 21, 2008
  9. cheekymonkey

    cheekymonkey Ueber Meister

    Occupation:
    Loser
    Location:
    Back at my mums
    If MG are there, can you ask them why I've never hit 5 wilds in 7-8 years of almost daily online play on either Ladies Nite, Thunderstruck or Spring Break?

    Cheers. :p
     
  10. Jan 21, 2008
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Actually, Wagerworks contacted me last week stating that Elvis will be released this week :thumbsup:
     
    1 person likes this.
  12. Jan 21, 2008
  13. Matthew23

    Matthew23 Dormant account

    Occupation:
    n/a
    Location:
    Belfast, Northern Ireland
    Remember if you make 100 spins every single day, on average it will take over a hundred years to hit... :p
     
    1 person likes this.
  14. Jan 21, 2008
  15. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    RAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRR!!!!!!

    :D:D:D:D:thumbsup:

    Bye bye all my money!
     
  16. Jan 21, 2008
  17. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    Few questions

    I think these questions can be delivered to all software providers (MG, RTG, etc.):

    1. What the main goals for future year (and all next)?
    2. Are you going to implement any kind of Randomness Control? or "Invariability Control" ?
    See my post for more info:
    http://www.casinomeister.com/forums...-betvoyager-com-any-opinion-2.html#post193575
    I'm still sure that they (SW providers) must provide us with this option. It doesn't require huge code changes. Just another feature in SW.
    3. Improving quality of CS
    4. Increasing speed of payouts.

    I think that's quite enough :)
     
  18. Jan 21, 2008
  19. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    All of what VWM says and
    All software why do they not put expected payout of each slot in the paytable.

    MG

    Why are there statistical anomalies in many games involving the scatter symbols especially.
    A specific anomaly would be the amount of times scatters appear on either the first Two reels or last Two reels without the feature being triggered/ best example Halloweenies slot.


    RTG

    Why does the reel animation reset in mid spin for periods of play but not all the time and how is it these periods coincide with low returns.

    You may want to rephrase those in a more diplomatic manner but they are valid questions IMHO.

    Have fun! :thumbsup:
     
  20. Jan 21, 2008
  21. GaryWatson

    GaryWatson Dormant account

    Occupation:
    Marketing Consultant
    Location:
    Europe
    Ask the sites if they have any plans to post winning percentages on each game, as they do on real machines in the UK. People generally dont bother reading the signs but it is there for all to see
     
  22. Jan 21, 2008
  23. brianzz

    brianzz Dormant account

    Occupation:
    Work
    Location:
    TN
    Ask Rival, if they show up, if they'll ever either fix the paytable and bonus spin information on Wheel Of Cash, which now states free spins are paid at 5X pay when they're really 1X pay
     
  24. Jan 21, 2008
  25. Rob

    Rob Dormant account

    Occupation:
    .
    Location:
    United Kingdom
    Ask about 'reverse withdrawal'.
    Many times have I been tempted to do just that, luckily I have not caved into!
     
  26. Jan 21, 2008
  27. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    He's not wrong - the odds are just below 4 MILLION to 1 against on those slots! :eek:

    If you want 5 wilds play Moonshine - only 60,565/1 - so less than 2-years @ 100 spins/day :thumbsup:
     
  28. Jan 21, 2008
  29. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Agreed. No reason not to when you consider audited figures are published anyway. Wagerworks do it! (yeah ok, I know thats an Alderney thing!).

    Yeah! User chooses their own time in options :thumbsup:
     
  30. Jan 22, 2008
  31. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    Sorry for the 'me too' post:oops: but it looks like the crew as all my questions covered except whether the program responds differently depending on bet size on any online slot you happen to be addressing. Thanks:thumbsup:
     
  32. Jan 22, 2008
  33. markjacob

    markjacob Banned User

    Occupation:
    contractor
    Location:
    usa
    yep, bet small win, bet big lose.
     
    1 person likes this.
  34. Jan 22, 2008
  35. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    Ed Ware has stated it to be untrue in the past. I'd like it from the horse's mouth as far as corporate. Ed has the finest integrity and reputation, but afaik, he doesn't program slots.
     
  36. Jan 22, 2008
  37. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Simmo, did you know that 3Dice have this option in their cashier screen now where you can set up what % if any you would like to reverse or if you want it all flushed. The first casino I believe ever to do this....simply amazing...:thumbsup:
     
    1 person likes this.
  38. Jan 22, 2008
  39. brianzz

    brianzz Dormant account

    Occupation:
    Work
    Location:
    TN
    This is asking alot, but ask RTG why they continue to let known crooks and player cheating casino owners, like Virtual, use their software
     

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