I care
ZOMG none of us care! Otherwise Redbet would change the T&Cs... Troll
We know you care. You've only said it about fifteen times... but NONE OF US care
I don't think the problem is the terms or the software or Redbet, the problem is this complaint coming from someone who is not even a customer there.
If you want to go around looking at everything and saying I like this, I don't like that, that's fine but you can't expect an established, trusted casino to change their software and terms to please somebody that doesn't even play there.
The OP likes Videoslots.com, turns out he didn't even deposit there either. He said he only played on their no deposit bonus.
Redbet is fully accredited here, the terms are clearly written and seem to me to be easy to understand and the rep seems more than helpful. Ask a question or two, fine but to harp on and on?
Anybody that wants to can start their own website and rank all the casinos by whatever criteria they see fit. I think CM has it about right.
Bigjohn, I never said I liked Videoslots.com. You dont understand my point of view. I say any casino can have their terms and conditions. But I think an accredited casino need to do a better system for its players. You should not need to be an expert in casino bonuses to accept a bonus. The average player has never heard of CM, when they start a bonus they will not read the terms either. They trust in the brand.
This player had no Idea about the bet rule and got 2600 euro confiscated by RedbetYou do not have permission to view link Log in or register now..
And even the term that the player need to wager 100x is bonus winnings before cashing out. This player needed to turn over his bonus 200 000 euro, that is just ridiculous. This is Redbet so they do have a dark past as many other casinos... But they are getting better and better
i dont see nothing in their site saying 100x of wager
i see 35x that is perfectly normal
General Bonus Terms
If nothing else is stated, the following rules apply to all bonuses.
Bonuses can only be withdrawn after you've wagered the bonus money at least 35 times in our Casino. If you try to withdraw the bonus before, the bonus will be void and disappear from your account.
xhttp://www.gamblinggrumbles.com/Reports/RedBet-Casino_How-to-be-right-and-wrong-at-the-same-timex
xhttp://www.gamblinggrumbles.com/Reports/RedBet-Casino_How-to-be-right-and-wrong-at-the-same-timex
Please do not simply post URLs without an explanation or summary. The conversation is here not there. It's considered bad forum etiquette to do so.
If you have an issue with Rebet's terms, then don't play there. You aren't one of their players, so what the hell - you don't have a dog in the fight - if there was a fight. No one is bitching about it - except you.
Rebet is one of the highest scoring casinos in our accredited section (9.4), and there is a good reason for this. You can read more about our rating system here:
https://www.casinomeister.com/rating-system-explanation/
As I have said several times I only think they should fix their max bet issue and inform their players and not only when they win. Then people are questioning me for other stuff and I only reply.
This is my last post in this thread. Funny that as long as I dont agree with everyone else on this free forum -> Im the idiot. Small eyes never grow big I guess
SirWegs said:I Do they give back the money to everyone who lost?
Yes, of course we do!
I just verified from Andy that his above statement is not actually true. I played the Redbet SUB back in 2011 and was unaware of the 5€ max.bet rule. Searching around different forums and Gambling Grumbles showed that the max. bet rule was not included within the Promotional terms at the time but was rather hidden somewhere in general terms of use. It can be reasonably expected that a vital term like this should be mentioned in the specific Promotional terms.
I played the SUB, bet more than 5€ on several occasions and lost in the end. Based on Andy's reply above I contacted him about whether I should be refunded back my deposit or be allowed to re-play the bonus from beginning as I was effectively put in a lose-lose situation and he replied: No.
Hold on a second please.
If you'd like to quote my actual replies from our PM conversation rather than making blanket statements then that's fine by me. You can post the PMs here.
I just verified from Andy that his above statement is not actually true. I played the Redbet SUB back in 2011 and was unaware of the 5€ max.bet rule. Searching around different forums and Gambling Grumbles showed that the max. bet rule was not included within the Promotional terms at the time but was rather hidden somewhere in general terms of use. It can be reasonably expected that a vital term like this should be mentioned in the specific Promotional terms.
I played the SUB, bet more than 5€ on several occasions and lost in the end. Based on Andy's reply above I contacted him about whether I should be refunded back my deposit or be allowed to re-play the bonus from beginning as I was effectively put in a lose-lose situation and he replied: No.
Am I getting this right, you lost all your money without trying to cashout but think you should be refunded cause you played over the max bet rule and so wouldnt of been able to cash out any winnings anyway
I simply said what you wrote 'No'. I think that it is useful for player's to know that the statement you made in post #8 of this thread is not actually correct.
Yes, correct.
At first I actually wasn't sure whether I should be refunded or not but when I read Andy's reply in post #8 of this thread I thought that it doesn't harm to ask.
But surly Andys reply was based on the fact of players winning and receiving their winnings and not on players that lost (if you see were I am coming from)
I didn't simply write "No". But please if you want to discuss our private conversations then don't edit them, paste both sides in their entirety.
You're asking me to refund a deposit and bonus from December 2011 (?) based on the fact that you didn't follow the T&Cs.