I don't like a Redbet bonus term

[bsilva028]

i dont think the rule is nothing of special
redbet its not the only casino to use it

also, oyu can have good winnings with that, i wouldnt mind if i got a 1000x win in a $2 bet lol

 

[bsilva028]

I care

also what in your opinion what is better, play with the called "super big bonus with stupend bonus terms" and take a lot of time to be paid (in case of being paid of course)

or play with some rules (nothing special in my opinion) and get paid safe?

 

[Respin_Ftw]

 

[manuels58]

ZOMG none of us care! Otherwise Redbet would change the T&Cs... Troll

???

 

[manuels58]

We know you care. You've only said it about fifteen times... but NONE OF US care

I care, too.

 

[Balthazar]

Redbet's bonus rules are there to protect them from promo-abuse but from what I've read here and there, they won't use them against legit players that make mistakes (unlike other casinos that will do everything they can not to pay).

 

[Mozaik]

I can see both point of views in this discussion. In my opinion Redbet is a great online casino, and I understand their point of view just like many other casinos (if it ain't broke dont fix it). But most people here on Casinomeister have a long gambling history. Try to think from the perspective of a new player who isn't too much familiar with the terms and conditions and the importance of reading them first when accepting a bonus.

The proposed software changes for bonuses and max bets would be a effective thing to do and make sense for both (online casino and the players). It would save a lot of negative energy for both sides. Right now the players always face the downside of the situation, because he accepted the terms and conditions and betted more than average. So the casino is in its right to confiscate the winnings. Like many pointed out here the terms & conditions always favor the online casino if anything.

It would be great if such a system gets invented to prevent situations like this. It's one of the reasons why I hardly ever bother using bonuses...reading all those terms and conditions, wagering requirements, banned games, max bet etc etc.

 

[bigjohn]

I don't think the problem is the terms or the software or Redbet, the problem is this complaint coming from someone who is not even a customer there.

If you want to go around looking at everything and saying I like this, I don't like that, that's fine but you can't expect an established, trusted casino to change their software and terms to please somebody that doesn't even play there.

The OP likes Videoslots.com, turns out he didn't even deposit there either. He said he only played on their no deposit bonus.

Redbet is fully accredited here, the terms are clearly written and seem to me to be easy to understand and the rep seems more than helpful. Ask a question or two, fine but to harp on and on?

Anybody that wants to can start their own website and rank all the casinos by whatever criteria they see fit. I think CM has it about right.

 

[SirWegs]

I don't think the problem is the terms or the software or Redbet, the problem is this complaint coming from someone who is not even a customer there.

If you want to go around looking at everything and saying I like this, I don't like that, that's fine but you can't expect an established, trusted casino to change their software and terms to please somebody that doesn't even play there.

The OP likes Videoslots.com, turns out he didn't even deposit there either. He said he only played on their no deposit bonus.

Redbet is fully accredited here, the terms are clearly written and seem to me to be easy to understand and the rep seems more than helpful. Ask a question or two, fine but to harp on and on?

Anybody that wants to can start their own website and rank all the casinos by whatever criteria they see fit. I think CM has it about right.

Bigjohn, I never said I liked Videoslots.com. You dont understand my point of view. I say any casino can have their terms and conditions. But I think an accredited casino need to do a better system for its players. You should not need to be an expert in casino bonuses to accept a bonus. The average player has never heard of CM, when they start a bonus they will not read the terms either. They trust in the brand.

This player had no Idea about the bet rule and got 2600 euro confiscated by Redbet

You do not have permission to view link Log in or register now.

.

And even the term that the player need to wager 100x is bonus winnings before cashing out. This player needed to turn over his bonus 200 000 euro, that is just ridiculous. This is Redbet so they do have a dark past as many other casinos... But they are getting better and better

 

[bsilva028]

Bigjohn, I never said I liked Videoslots.com. You dont understand my point of view. I say any casino can have their terms and conditions. But I think an accredited casino need to do a better system for its players. You should not need to be an expert in casino bonuses to accept a bonus. The average player has never heard of CM, when they start a bonus they will not read the terms either. They trust in the brand.

This player had no Idea about the bet rule and got 2600 euro confiscated by Redbet

You do not have permission to view link Log in or register now.

.

And even the term that the player need to wager 100x is bonus winnings before cashing out. This player needed to turn over his bonus 200 000 euro, that is just ridiculous. This is Redbet so they do have a dark past as many other casinos... But they are getting better and better

i dont see nothing in their site saying 100x of wager
i see 35x that is perfectly normal

General Bonus Terms
If nothing else is stated, the following rules apply to all bonuses.
Bonuses can only be withdrawn after you've wagered the bonus money at least 35 times in our Casino. If you try to withdraw the bonus before, the bonus will be void and disappear from your account.

 

[SirWegs]

i dont see nothing in their site saying 100x of wager
i see 35x that is perfectly normal

General Bonus Terms
If nothing else is stated, the following rules apply to all bonuses.
Bonuses can only be withdrawn after you've wagered the bonus money at least 35 times in our Casino. If you try to withdraw the bonus before, the bonus will be void and disappear from your account.

xhttp://www.gamblinggrumbles.com/Reports/RedBet-Casino_How-to-be-right-and-wrong-at-the-same-timex

 

[Tirilej]

I don't believe for a second that this is about all accredited casinos.
This is about Redbet and a hunt you are doing. Talking about a black history and digging up threads from another place that are two years old.

If you at least had started a thread about accredited casinos discussing rules and what casinos should or should not do, but you didn't.
I just wished I knew your agenda, but you will probably never tell us.

 

[Casinomeister]

xhttp://www.gamblinggrumbles.com/Reports/RedBet-Casino_How-to-be-right-and-wrong-at-the-same-timex

Please do not simply post URLs without an explanation or summary. The conversation is here not there. It's considered bad forum etiquette to do so.

If you have an issue with Rebet's terms, then don't play there. You aren't one of their players, so what the hell - you don't have a dog in the fight - if there was a fight. No one is bitching about it - except you.

Rebet is one of the highest scoring casinos in our accredited section (9.4), and there is a good reason for this. You can read more about our rating system here:
https://www.casinomeister.com/rating-system-explanation/

 

[bsilva028]

xhttp://www.gamblinggrumbles.com/Reports/RedBet-Casino_How-to-be-right-and-wrong-at-the-same-timex

yes, but she broke the T&C´s
and not only in 1 single spin of genuine mistake.

lots of acredited casinos use rules with max bet´s
go to the acredited casinos list, click, read and check that.

what rogue casinos do with that? simply dont give even a 2nd chance, only eat yout money and dont pay you

 

[SirWegs]

Please do not simply post URLs without an explanation or summary. The conversation is here not there. It's considered bad forum etiquette to do so.

If you have an issue with Rebet's terms, then don't play there. You aren't one of their players, so what the hell - you don't have a dog in the fight - if there was a fight. No one is bitching about it - except you.

Rebet is one of the highest scoring casinos in our accredited section (9.4), and there is a good reason for this. You can read more about our rating system here:
https://www.casinomeister.com/rating-system-explanation/

As I have said several times I only think they should fix their max bet issue and inform their players and not only when they win. Then people are questioning me for other stuff and I only reply.

This is my last post in this thread. Funny that as long as I dont agree with everyone else on this free forum -> Im the idiot. Small eyes never grow big I guess

 

[bsilva028]

As I have said several times I only think they should fix their max bet issue and inform their players and not only when they win. Then people are questioning me for other stuff and I only reply.

This is my last post in this thread. Funny that as long as I dont agree with everyone else on this free forum -> Im the idiot. Small eyes never grow big I guess

if you read the terms they are there are not?

 

[Jufo]

I Do they give back the money to everyone who lost?

Yes, of course we do!

I just verified from Andy that his above statement is not actually true. I played the Redbet SUB back in 2011 and was unaware of the 5€ max.bet rule. Searching around different forums and Gambling Grumbles showed that the max. bet rule was not included within the Promotional terms at the time but was rather hidden somewhere in general terms of use. It can be reasonably expected that a vital term like this should be mentioned in the specific Promotional terms.

I played the SUB, bet more than 5€ on several occasions and lost in the end. Based on Andy's reply above I contacted him about whether I should be refunded back my deposit or be allowed to re-play the bonus from beginning as I was effectively put in a lose-lose situation and he replied: No.

 

[Redbet-Andy]

I just verified from Andy that his above statement is not actually true. I played the Redbet SUB back in 2011 and was unaware of the 5€ max.bet rule. Searching around different forums and Gambling Grumbles showed that the max. bet rule was not included within the Promotional terms at the time but was rather hidden somewhere in general terms of use. It can be reasonably expected that a vital term like this should be mentioned in the specific Promotional terms.

I played the SUB, bet more than 5€ on several occasions and lost in the end. Based on Andy's reply above I contacted him about whether I should be refunded back my deposit or be allowed to re-play the bonus from beginning as I was effectively put in a lose-lose situation and he replied: No.

Hold on a second please.
If you'd like to quote my actual replies from our PM conversation rather than making blanket statements then that's fine by me. You can post the PMs here.

Thanks
Andy

 

[Jufo]

Hold on a second please.
If you'd like to quote my actual replies from our PM conversation rather than making blanket statements then that's fine by me. You can post the PMs here.

I simply said what you wrote 'No'. I think that it is useful for player's to know that the statement you made in post #8 of this thread is not actually correct.

 

[mimi26]

I just verified from Andy that his above statement is not actually true. I played the Redbet SUB back in 2011 and was unaware of the 5€ max.bet rule. Searching around different forums and Gambling Grumbles showed that the max. bet rule was not included within the Promotional terms at the time but was rather hidden somewhere in general terms of use. It can be reasonably expected that a vital term like this should be mentioned in the specific Promotional terms.

I played the SUB, bet more than 5€ on several occasions and lost in the end. Based on Andy's reply above I contacted him about whether I should be refunded back my deposit or be allowed to re-play the bonus from beginning as I was effectively put in a lose-lose situation and he replied: No.

Am I getting this right, you lost all your money without trying to cashout but think you should be refunded cause you played over the max bet rule and so wouldnt of been able to cash out any winnings anyway

 

[Jufo]

Am I getting this right, you lost all your money without trying to cashout but think you should be refunded cause you played over the max bet rule and so wouldnt of been able to cash out any winnings anyway

Yes, correct.

At first I actually wasn't sure whether I should be refunded or not but when I read Andy's reply in post #8 of this thread I thought that it doesn't harm to ask.

 

[Redbet-Andy]

I simply said what you wrote 'No'. I think that it is useful for player's to know that the statement you made in post #8 of this thread is not actually correct.

I didn't simply write "No". But please if you want to discuss our private conversations then don't edit them, paste both sides in their entirety.

You're asking me to refund a deposit and bonus from December 2011 (?) based on the fact that you didn't follow the T&Cs.

If you feel genuinely aggrieved and feel there's a real case then I can only suggest you PAB.

All the best

Andy

 

[mimi26]

Yes, correct.

At first I actually wasn't sure whether I should be refunded or not but when I read Andy's reply in post #8 of this thread I thought that it doesn't harm to ask.

But surly Andys reply was based on the fact of players winning and receiving their winnings and not on players that lost (if you see were I am coming from)

 

[Nifty29]

But surly Andys reply was based on the fact of players winning and receiving their winnings and not on players that lost (if you see were I am coming from)

Wow.

These AP's must really be getting desperate asking for refunds from 2011 Must be a lack of loopholes around to exploit at the moment.

 

[Jufo]

I didn't simply write "No". But please if you want to discuss our private conversations then don't edit them, paste both sides in their entirety.

If you feel like something has been omitted from this discussion feel free to bring it up. I only mentioned what I considered to be relevant.

You're asking me to refund a deposit and bonus from December 2011 (?) based on the fact that you didn't follow the T&Cs.

Well, that's what you said yourself so forgive me for assuming you were being genuine.