- Joined
- Jun 17, 2004
- Location
- Haverhill
Player A claims a 100% Slots bonus coupon at Casino X. Player A loses her entire balance. Player A then notices that the terms and conditions in the email state that she wasn't eligible to claim that coupon, as she first had to claim 9 35% coupons before being eligible for the 100% coupon. Had she won anything, her winnings would have been voided, and her deposit returned.
Player A contacts the casino and asks that the casino refund her deposit. Her reasoning is that she wasn't gambling with the money, since she had no opportunity to win anything. Since the casino wasn't risking anything, it's only fair that the player be returned her original deposit.
Otherwise, the casino is freerolling on the player's money, due to the player mistakenly claiming a bonus she wasn't entitled to.
The casino tells the player to bugger off
Who's right?
Player A contacts the casino and asks that the casino refund her deposit. Her reasoning is that she wasn't gambling with the money, since she had no opportunity to win anything. Since the casino wasn't risking anything, it's only fair that the player be returned her original deposit.
Otherwise, the casino is freerolling on the player's money, due to the player mistakenly claiming a bonus she wasn't entitled to.
The casino tells the player to bugger off
Who's right?