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HELPPPPPPP !! Bonus game stuck

Discussion in 'Slots Discussion' started by ESCJAMIE, Sep 10, 2018.

    Sep 10, 2018
  1. ESCJAMIE

    ESCJAMIE Full Member

    Location:
    Dudley
    Hi So ive tried everything different browser cleared cookies cache ect tried mobile phone nothing is making free spins play out.

    Normally it does some graphics before going back to original screen and playing out free spins but it doesn't show the moving graphics but it does play the music like its working fine.

    Any Idea bloody thing all for 10p I bet !
     

    Attached Files:

  2. Sep 10, 2018
  3. deaconk78

    deaconk78 Full Member

    Location:
    United Kingdom
    must be a server sided error . probably best to contact live chat .
     
  4. Sep 10, 2018
  5. ESCJAMIE

    ESCJAMIE Full Member

    Location:
    Dudley
    Yeah they said they will escalate it, but wonders if there was anything I could try
     
    deaconk78 likes this.
  6. Sep 10, 2018
  7. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Probably not.
    If they cant do anything on their end, they'll contact the provider.
    Just hang tight
     
    Mouche12 and deaconk78 like this.
  8. Sep 10, 2018
  9. deaconk78

    deaconk78 Full Member

    Location:
    United Kingdom
    i see it is jackpotjoy ? i had issues with my account as i hadn't logged in for years ! they sorted that for me within a couple of hours - saturday . good luck and i hope that's a massive win! :)
     
  10. Sep 15, 2018
  11. scarletmuse

    scarletmuse Experienced Member

    Occupation:
    Lady of Leisure
    Location:
    Perth
    Better off not trying anything more Luv. If you cleared ur cookies , logged in an out and did all the usual fixes then yep trust the chat support to escalate it-it happend to me once and i nearly threw up i was so worried i'd lost everything.

    The site i played at is accredited but at the time it was very new so chat help were a little nervy and didnt quite know how to handle it short of "escalating" so i wasnt filled with confidence lol. And i never knew how to screenshot back then either which was like even more sickening realising i had no "proof" erghhh lol. Anyway the funds were reimbursed/paid out to my balance a couple of logins later i had extra $$$ from what those spins would of won had they played out. And it was recorded in the game logs so it never lost my info after all Lol.

    Another time a glitch happend and i just closed out moved onto a new game... i totally forgot about it and didnt even log it with chat, only to open the game months later to find a $300 win waiting to load up on the screen lol!!! Winning:)
     
    Last edited: Sep 15, 2018
    rena35 and Mouche12 like this.

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