Just want to give a big to Harrods.
Right from my first contact with them they have delivered a great service.
Initially I had problems downloading their software. However they did everything possible to solve the problem even getting Jody from their CS to post to this forum with possible solutions. Eventually their 'techies' e-mailed me a link to a site which gave the solution and I was able to alter my computer software enabling me to download their software as well as solve problems I had had with other casino downloads .
The casino then gave me a free bonus of 50 for persevering with them.
I recently made a largish cashin and they requested ID (I had made previous cashins for smaller amounts which had been processed quickly with no trouble).
They were quite apologetic over the need to send my docs and offered to credit my account with 25 when I had complied.
I sent my docs, the cashin was subsequently cleared the same day and 25 went into my account.
As well as this great service their ordinary blackjack has the lowest house edge of any casino that I know of. Their baccarat only takes 4% on the banker bet for an house edge of only 0.6%. Anybody know another casino that can beat these odds?
Whilst they don't offer monthly match bonuses they seem to offer 2 or 3 other innovative bonuses every month with low WR which can be played through on all their games. (The variety of games on offer appears to be their only weak point). Just played a seasonal deposit bonus of 100 for instance with only a 2000 WR
With all these casinos out there with poor CS, rubbish bonuses and restrictive or plain laughable WR that get custom from members here I think we should be supporting and giving our custom to casinos like Harrods. That might encourage these others to give us a better deal.
(meister how do casinos like Harrods get on your reputable list?)
Mitch
Right from my first contact with them they have delivered a great service.
Initially I had problems downloading their software. However they did everything possible to solve the problem even getting Jody from their CS to post to this forum with possible solutions. Eventually their 'techies' e-mailed me a link to a site which gave the solution and I was able to alter my computer software enabling me to download their software as well as solve problems I had had with other casino downloads .
The casino then gave me a free bonus of 50 for persevering with them.
I recently made a largish cashin and they requested ID (I had made previous cashins for smaller amounts which had been processed quickly with no trouble).
They were quite apologetic over the need to send my docs and offered to credit my account with 25 when I had complied.
I sent my docs, the cashin was subsequently cleared the same day and 25 went into my account.
As well as this great service their ordinary blackjack has the lowest house edge of any casino that I know of. Their baccarat only takes 4% on the banker bet for an house edge of only 0.6%. Anybody know another casino that can beat these odds?
Whilst they don't offer monthly match bonuses they seem to offer 2 or 3 other innovative bonuses every month with low WR which can be played through on all their games. (The variety of games on offer appears to be their only weak point). Just played a seasonal deposit bonus of 100 for instance with only a 2000 WR
With all these casinos out there with poor CS, rubbish bonuses and restrictive or plain laughable WR that get custom from members here I think we should be supporting and giving our custom to casinos like Harrods. That might encourage these others to give us a better deal.
(meister how do casinos like Harrods get on your reputable list?)
Mitch