- Joined
- Jun 27, 2018
- Location
- canada
Just received an email:
Hi x,
Enjoy an explosive giveaway!
We've given you 20 free spins ($0.20 per spin) on Volcano Riches.
- Log in and head to your Rewards Section.
- Click on your Free Spins Reward Card.
- You'll be taken to the game, where your free spins will be available to use.
All winnings are wager free – what you win, you keep.
Molten hot offers, every week with Guts!
I sincerely hope that's a 'hey, just for you while we sort this' not a 'hey, your 65 go poof, here's 4 bucks instead.'
Which by the way, arent even in my rewaerds
Guts Casino <guts@promotions.guts.com>May I ask, from which email address this came from?
Kind regards,
Your Guts Casinomeister Team.
Guts Casino <guts@promotions.guts.com>
Cheers- however whatever it is regarding, there still isnt anything in the rewards, contrary to the emailThank you,
This was not regarding your tech issue.
kind regards,
Your Guts Casinomeister Team
By the way, Id still have tech scrutinize the system, seeing as it had ALREADY credited the $65 Goldilocks win to my balance, which carried over to the next game (BDBA), then, after a few spins, disappeared, then, only going BACK to Goldilocks did it re-count the win up and re-apply it back into my balance.
Wonky.
Sorted
But wonky
Anyway, fingers crossed for an iphone lol - Ive a slew of tickets
And again,tx for the quick pm
Funnily, looking at my betting history - completely blank, wins and losses
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Fair enough - though I chalk it up to technical glitch as it DID credit it to my balance, subsequently remove it several spins later, then re-credit it.Most likely, you just closed the game just a bit too early so the funds were still locked to that game round. It settled itself about two hours after and credited the missing winnings.
Kind regards,
Your Guts Casinomeister Team.
gods that is simply one of the most annoying play-killers and simple fixes
havent even hit the start to the bonus and the balance has already refreshed (was 160...see top left, reads 190...see top right)
joy - so i know i won 30 before my first spin
ugh - its like, well, why bother clicking spin now, yeesh
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