Fleur-De-Lis
Senior Member
- Joined
- Dec 11, 2007
- Location
- CY
Me and my Guts woes once again
So... they run a weekly promo (deposit 50 on Thursday and get 20 FS on Friday, Saturday and Sunday) for as long as I remember, and I often participate. This time around I got my 20 FS on Friday but zero FS today. Contacted Live Help and got an answer that I am not eligible ("The FS should have been credited to all of our eligible customers by now"). Eh, how come? Then the rep said he needed to "investigate" and closed the chat down on me. In another few minutes I got an email claiming that FS "seemed to be available" (eh... seemed to be? what is it now?) "via mobile so if you open the game Pimped via mobile you will be able to play them". What's next? I have no intention to open anything "via mobile" because I cannot even understand/translate this phrase. Did they just tell me off, and I should just tick it off as a loss?
So... they run a weekly promo (deposit 50 on Thursday and get 20 FS on Friday, Saturday and Sunday) for as long as I remember, and I often participate. This time around I got my 20 FS on Friday but zero FS today. Contacted Live Help and got an answer that I am not eligible ("The FS should have been credited to all of our eligible customers by now"). Eh, how come? Then the rep said he needed to "investigate" and closed the chat down on me. In another few minutes I got an email claiming that FS "seemed to be available" (eh... seemed to be? what is it now?) "via mobile so if you open the game Pimped via mobile you will be able to play them". What's next? I have no intention to open anything "via mobile" because I cannot even understand/translate this phrase. Did they just tell me off, and I should just tick it off as a loss?