Great Slotsmillion experience (big win paid fast and encouraged NOT to play it back!)

forgotlogin

Banned User
PABnononaccred
Joined
Nov 29, 2017
Location
Travelling
just thought I had to post, because i've never experienced customer service like this at any casino before.
yesterday I won over 50K (big netent wins) and today the moneys already in my bank which alone is very impressive payout speed for such a big win, but this isnt what impressed me most.

the responsible gaming offier Julien actually emailed me after the win and encouraged me to use their Lock Withdrawal feature to make sure I do not play back winnings until paid..

to quote the email
--------
"
Would you agree if I pause your account until the game check is finished and the 1st withdrawal paid?
"
It is an advice as, like this, your winnings are secured and you will not be tempted to play them with the risk to lose this nice amount?

Or else, you can request the full amount in withdrawal and lock it.
"
---------

anyway a big thumbs up to SlotsMillion
 
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lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
Wow congratz on your winnings :)
And yes Slotsmillion is an accredited casino here, very decent outfit however I had to wait a bit longer for the WD's I made here.
Mostly with a 24 hour pending period, but indeed you can lock your withdrawals which is good.
 

lockinlove

Staring into the sun
PABaccred
PABnonaccred
Joined
Jan 17, 2014
Location
Canada
Slotsmillion is very hit or miss...but they do pay. And they encourage responsible gambling and their lock feature is great.

They have some flaws I really do not like but I will say Julien has always been awesome and their live chat are pretty awesome too.
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
Nice, much better than an email suggesting that like most customers apparantly prefer, you can have this withdrawal placed into a reversable status for 48 hours :rolleyes:
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
Now that's awesome of them. Some places would have tried to stall you... while others may have capped your payouts for the month.

Great to see that big winners are paid so quickly.

Dont spunk it all back ...congrats.

Nate
 

dealer wins

Meister Member
Joined
Oct 25, 2006
Location
London the sh$thole
Wow, now thats the sort of service that could tempt me back to playing, amazing and lovely to see. Now if they didnt ever do an intrusive SOW I would sign up tomorrow!!
 

sapit222

Ueber Meister
PABaccred
MM
Joined
Nov 7, 2012
Location
Stockholm
Seems like Slotsmillion have improved. :)

Thinking if i should open up my account again couse they do have lots of slots. :cool:
 
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