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Grand Privé wants to get out of the Rogue Pit

Should the Grand Prive casinos be placed on probation?

  • Yes, put them on probation - I think they have a chance to be de-rogued.

    Votes: 96 31.0%
  • Nope, they don't deserve to be de-pitified.

    Votes: 146 47.1%
  • I have a neutral stance on this.

    Votes: 68 21.9%

  • Total voters
    310
  • Poll closed .
Status
Not open for further replies.
Find online casinos deemed rogue at Casinomeister
Some really good points made here.

Please keep in mind this is a rep friendly thread, so please try not to use emotional language. :D

Side note, if they are placed into the Probation section, any complaints that come through will be dealt with. At the moment they are on a "no can do" status, and they are not located in a jurisdiction that entertains player issues. Just an FYI.




I would vote Yes, for this reason given by CM alone. There will be players that try them or play them and players need an avenue in case of future problems. Why keep all SOL, because of past issues under old management?

For this group, if they are under new management, then they should strive also to mend the fences that are still broken, renew better relations with all that are involved in their possible future success, players and affliates.

They should keep in mind they have a harder road to navigate as they are not the most popular platform out there.
 
Where's that vote No button...

I think that only AFTER all recent issues are cleared out they should get this chance.
But I personally wont play there until they are accredited here.

"No" for now.

Couldn't agree more!

Why did I become a member here?
Let me think...

Wasn't it Bryan's unique Rogue Pit that so impressed?
Our hero, this uncompromising Casinomeister advocating that residents therein should be shunned. Forever!
And then in turn, any bitching, pitching and whingeing would bring reminders by Forum members - like Hey stoopid, You been told already; Bryan says "Don't Go There"!

What? You didn't heed Casinomeister's warning to STAY AWAY from a joint so ranked?
More the Fool YOU !!!

So what have we better informed players done before responding to the inevitable mailbox assaults by those with their infernal casino promos?
We Go Check the Rogue list!
WTF Bryan?
You gettin old or something...
Bit of a backflip for you isn't it?

Enjoyed the video.
But jeez mate - great way for your pit to lose credibility I reckon.
 
Hi to ev1! I know i have not been around for a while but have been very busy and when i got this email from meister i couldn't but help feel compeld to respond.

My answer to the poll would be Grand Prive TAKE A FLYING LEAP!!!

They've robbed people before and will probably do it again.
 
My Two cents.

Fwiw, this site has saved myself and I'm sure many others from depositing at blatantly fraudulent online casinos.

It needs to be stated however, that Casinomeister does not and never has guaranteed payouts from ANY casino, accredited or not; no more than it would guarantee winning at any casino. Online gambling always has been a case of caveat emptor.Keeping this in mind, I see no harm in giving them (Grand Privy - heh ...) another shot. If anyone is so inclined to try their luck at a casino on "trial" with so many others in good standing available, then, well...um..I guess we'll hear from 'em eh?

Hell, many of the accredited casinos have had issues - look at the mess Rushmore made. So sure, let 'em in. See what happens.
 
Their rep has told me they are under new management.

Have they provided evidence to back this up?

Was this "new management" the ones that decided to libel Microgaming in order to shift the blame for the earlier fiasco, which was down to them DITCHING the Microgaming system for affiliates, and trying to implement their own?
 
I voted no

I voted no. I used to play at their casinos all the time. In fact it was one of my first choices. But since they have behaved in the manner in which they have, I have no sympathy for them. They need to do right by the affiliates, then I will believe they are on the right track after they have done so.
 
grand prive software

I know this is a bit off topic, but this seems to be a little bit of a common problem recently at Bet On Soft sites.

What I find that works is that when the casino opens, instead of logging in, enter the lobby first....then login. This should solve the problem.

Thanks for the tip about logging into the lobby first. However, I have tried that. As soon as I click on lobby my computer screen goes white. Then a few seconds later the whole casino disappears. I have uninstalled the casino and reinstalled it. I have tried several of their casinos and the same thing happens at all of them. I went on chat and asked for help but they were unable to help me. This makes it impossible for me to play there. However, when I was willing to play the featured slot, which is the only game I can access, they paid very quickly. I'd really like to play there more but short of buying a new computer I can't figure out how to play there. Any other suggestions?
 
I voted yes. Since I have been paid each time in a timely manner with no issues before the changes and then after launching the new platform. I do seem to see a lot of affiliates posting about non pay...I feel that is a totally different issue than what I understood this was about, bringing back the casino and if they have changed for players protection, not affiliates past due bills ?.

It would seem that the voting will be skewed due to this issue that the affiliates have against the casino. I think a better grasp of the results would be a separate vote for affiliates ...that way any player that is not happy will show up separately...at this time, I can pretty much guess that about 60% voting no, are affiliates.

Just my thoughts on how this might become skewed...and maybe a little tweak might be needed by adding that extra button and removing the affiliates votes form the general population to their own button ?

.
 
There are also players that were never paid some rather large sums.

This is not about affiliates vs. players.

The bad guys never paid a lot of folks... both Affiliates and Players got screwed.
 
I agree...apart from which I feel that questionable conduct in one area of activity could well indicate a management that may be integrity-challenged on other operational aspects, raising the critical question of trust.
 
Their rep has told me they are under new management.

Management is imo heavily influenced by an owner's policies.

If his or her attitude towards players and affiliates remains unchanged (whether by a personal epiphany or through commercial imperatives), it is unlikely there will be a significant improvement in behaviour going forward.
 
I agree...apart from which I feel that questionable conduct in one area of activity could well indicate a management that may be integrity-challenged on other operational aspects, raising the critical question of trust.
For me, that is the ultimate bottom line.
This unregulated online world of ours is based almost entirely on trust.
Grand Prive destroyed that trust back in 2008 - it's going to take a LOT of hard work by them if they want to win it back.

KK
 
I check the casino site out....cool games
I dont know much about them to vote but what have they done in the past to to be disliked so much and is there another casino that is on the safe list that have these games available. I play microgaming best by far but sometimes would be nice to play different games.
 
Thanks for the tip about logging into the lobby first. However, I have tried that. As soon as I click on lobby my computer screen goes white. Then a few seconds later the whole casino disappears. I have uninstalled the casino and reinstalled it. I have tried several of their casinos and the same thing happens at all of them. I went on chat and asked for help but they were unable to help me. This makes it impossible for me to play there. However, when I was willing to play the featured slot, which is the only game I can access, they paid very quickly. I'd really like to play there more but short of buying a new computer I can't figure out how to play there. Any other suggestions?

Hi, it happened to me as well. I will not go into technical details in this thread, but if you still need advice, please send a pm.

Emme
 
Sometimes these Betonsoft get mixed up among players.

Grand Privé - Jupiter Club, Lake Palace, Bella Vegas, Grand Bay, Villa Fortuna, Roadhouse Wheels

Genesys tech and Genesys aff - Treasure Mile, Lucky Creek, Mandarin Palace, Grand Eagle, Wizbet

Big Dollar ???

As for the feed-back and poll I don't have enough experience. Simply downloading makes alarm bells ring. I did that when the affiliate issue was a hot topic, and as I'm sure some of you have noticed, when you download you can read the following:

X casino has impeccable credentials. The casino forms part of a stable, experienced and established group that is trusted and respected by its players and its partners.
(The same text shows when you download Betonsoft casinos that are not Grand Privé.)

Launch a betonsoft casino, and oops like magic... you are given credentials, respect and what ever. How unbelievably stupid. I just can't stand embellishments, when history tells a different story.
Any casino that underestimates the intelligence of players, is not worthy of my further attention, that's for sure. Earn your reputation!

Emme
 
Let it play out

The bottom line is, they will either make it by acting responsibly, or end up on the trash heap with all of the other rouges that can screw us once, but shame on us if they fool us twice. I won't deposit there until I am sure they are responsible again. A violation of trust is hard to get over, and besides there are many reputable casinos out there. Personally, I don't like Grand Prive's current version of video poker. I see too many patterns.
 
Addition to my last post.
Any reflections or opinions? Is it just me who find the pre-packed credentials from the software supplier noteworthy? Unless the casinos own the software supplier, then it would make some sense. :confused:
 
No. Not ever.

I am an affiliate. However I thankfully never dealt with them so what I say is not motivated out of any sense of personal loss.

What they did was not only unethical, it was illegal in any country with an effective set of contract laws. The problem is the expense and hassle of both locating the people responsible and suing them. They knew this, and made a decision based on cost/benefit to break their contracts and refuse to pay their contractually binding bills.

And now a few years down the track they are feeling the pinch and want to start again? What is to stop them doing it again? And what message would "forgiving them" send to anyone else out there considering doing the same?

The message should be this: you go rogue and break the law like that, then you are rogued here and elsewhere - forever. No change in management, or ownership, or other window dressing should ever get them off the list. And yes I did include "change of ownership" in that. A rogue listing should also serve to lower the value of their business so that it becomes a liability to them in any sale negotiations. New owners should know that they can't just come in and work off a clean slate - after all how can you ever be sure that the "new owners" are in fact separate from the previous ones?

Prevention is better than a cure. Keeping these guys rogued may just prevent someone else from making the same decisions in the future.
 
I voted yes. Since I have been paid each time in a timely manner with no issues before the changes and then after launching the new platform. I do seem to see a lot of affiliates posting about non pay...I feel that is a totally different issue than what I understood this was about, bringing back the casino and if they have changed for players protection, not affiliates past due bills ?.

It would seem that the voting will be skewed due to this issue that the affiliates have against the casino. I think a better grasp of the results would be a separate vote for affiliates ...that way any player that is not happy will show up separately...at this time, I can pretty much guess that about 60% voting no, are affiliates.

Just my thoughts on how this might become skewed...and maybe a little tweak might be needed by adding that extra button and removing the affiliates votes form the general population to their own button ?

.

So, the opinions of affiliates are of lesser value than players, based solely on the past non-payment and 'cut and run' issues of this group (which are FACTS btw not just a few affiliated with sour grapes).

You don't want the affiliates votes counted as they might display bias.

Fair enough.

We will also have to exclude any player who had any issues with GP in the past, along with those who have had issues with ANY casino previously as they may also be biased. We should also exclude those who havent played there, as they may have been influenced by those biased affiliates. I guess anyone who has ever questioned the fairness of online casinos in general, as they might vote no just out of spite.

You see, EVERYONES vote is important and what has occurred in the past is not only a VITAL part of this debate, it is the very REASON it exists.

It's great they treated YOU well, and if that is the reason you voted yes then that's cool. I just hope that you are equally forgiving next time someone posts that Virtual is wonderful because they always get paid.

It is your choice to ignore the mistreatment of others - just don't infer that that they don't have an equal vote just because their experience is different from yours.
 
Addition to my last post.
Any reflections or opinions? Is it just me who find the pre-packed credentials from the software supplier noteworthy? Unless the casinos own the software supplier, then it would make some sense. :confused:

From one of your previous posts: Big Dollar is Grand Prive.

It is entirely possible that they own the software, this possibility has been tossed around but there is no proof.
 
"at this time, I can pretty much guess that about 60% voting no, are affiliates."

HEH HEH. Somebody hit a nerve lol.
 
"at this time, I can pretty much guess that about 60% voting no, are affiliates."

HEH HEH. Somebody hit a nerve lol.

I don't see what point, if any, you are trying to make.

I would think the number would be less than 60%, but still quite high......and so what? They are the ones who were ripped off for a LOT of money. You see, GP decided they could cut out the 'middle man' and increase their bottom line - which makes business sense and would be fine in many instances - EXCEPT that the affiliates were promised a % of their referred players losses FOR LIFE.....NOT until GP felt like closing them down.

The WORST part is that GP then changed software and INVITED those already referred players to create new accounts that were NOT tagged to the affiliate that first referred them....and that is lower than a snake's arse IMO.

Affiliates are a VITAL part of online gambling and we as players should be SUPPORTING them as many of them have done for us over the years.

I certainly dont see anything funny about it.
 
Sorry for the derail - temporary I promise - but I think Nifty has picked up some capital emphasis habits from VWM!;)

Sorry, Nifty - couldn't resist.
 
I'm surprised at the way this poll is developing.

If we take the 'neutral' voters as not being especially concerned whether GP is released from the rogue pit, and add them to the votes of those who think GP should be released on probation, we are (at time of posting) already over the 51 percent mark, indicating perhaps that GP has won the day?
 
...at this time, I can pretty much guess that about 60% voting no, are affiliates.

FWIW I've just taken a look and I'd guess that number is more like 20%, unless there are a heck of a lot of closet affiliates. Mostly regular punters from what I can see.
 
Sorry for the derail - temporary I promise - but I think Nifty has picked up some capital emphasis habits from VWM!;)

Sorry, Nifty - couldn't resist.

LOL.

Actually there is a good reason.....I've just bought the new HTC Desire HD and been enjoying internet on my phone. I haven't quite gotten my head around the text selection copy/paste etc yet so I'm capitalizing rather than bolding/italics.

Theres a story behind everything eh.... :)
 
I'm surprised at the way this poll is developing.

If we take the 'neutral' voters as not being especially concerned whether GP is released from the rogue pit, and add them to the votes of those who think GP should be released on probation, we are (at time of posting) already over the 51 percent mark, indicating perhaps that GP has won the day?

In the same way, we could say that the neutral voters are not especially concerned whether GP REMAINS in the rogue pit, hence could be included in the 'no' votes.

Judging from posts, those voting neutral seem to be those who haven't played at GP and aren't fully aware of everything that transpired. Whilst these votes carry equal weight, I don't think it is reasonable to consider them to be 'yes' voters....after all, the option of actually voting yes was available to them.

You're not a politician are you jetset....lol
 
Depends on what you base it on ....

I played their when they were microgaming and rouged and never had trouble with them anymore so than any microgaming group.

I also have played at grandbay, lake palace and big dollar since they changed software, they have good promotions and haven't pulled any "tricks" on their promotions and I cashed-out twice and was paid to quicktender 48-72 hours following my withdrawal request. Support has been helpful.

Only negative, replies to emails slow. But then they are no slower than many of the accredited casinos.

Do I deposit at grandprive much? No, the payout isn't as good as EH Group of CW, Rushmore and InetBet. But then neither is the payout good for most Microgaming, Slotocash or 3dice in the last 3 months in my opinion.

So if you base it on payouts and bonuses, they should be accreditated
 
I'm surprised at the way this poll is developing.

If we take the 'neutral' voters as not being especially concerned whether GP is released from the rogue pit, and add them to the votes of those who think GP should be released on probation, we are (at time of posting) already over the 51 percent mark, indicating perhaps that GP has won the day?
I've also received quite a number of "write in" votes via PM which I'll add if those people haven't voted already.

As for affiliates - most affiliates are players too - and I'm sure most affiliates who have voted never had accounts at Grand Prive - there are plenty of new affiliates here.

I'll probably close the poll in the next couple of days. There are other things I'll be weighing in that will assist me in this decision. :D

Proof of new management? Nothing but what their rep has told me - I didn't ask for proof since that always comes out in the wash :D
 
I guess I have some decent input since i had previously played at grand prive when they were microgaming and have since played at all their new sites which is now Betonsoft. I won't speak about the games since there a quite a few betonsoft sites. However, the customer service hAs been outstanding so far and they always are online 100% of the time to take care of my needs. I have been playing with grand prive for about 2-3 years and have not had one withdrawal ever. I have to resend my documents since they are now betonsoft, which I will not do until I actually try to cash out. They send out a beautiful magazine every month or two which is a very nice looking magazine, and I have never had that from any other site. I have had major problems recently with the echeck problem and still have not resolved my issues and those pertain to riverbelle, which will probably escalate to a PAB. I know it is off topic, but at least grand prive is taking care of U.S. customers similar to 3dice casino. I do have to say it has come to my attention that you can make a deposit using a regular credit card which should never be allowed for U.S. customers. I am not complaining because it makes my deposits easier. This is the same for all betonsoft sites and not just grand prive. It shows I have made a transaction to a pet store when I look back at the charge. With all the problems surrounding the U.S. , betonsoft seems to be the best and easiest for U.S. customers to deposit and play at. Until I play a while longer and attempt to cash out i can not give a full review. I know the problems that arose occurred when they were microgaming, but they are tryuing their best to get back into the positive side of things and so far they seem very good. Anyways, I think they should be given a second chance, but that does mean it's something that should be done fast, or without closer research. I think we need to wait a while and see what escalates, especially for the U.S. customers.
 
hi,
i also played at grand prive when microgaming and had some big cash outs without problems. they went to betsoft and lets just say the slots are tighter than tight :D
i think they deserve another chance, and see what happens from then on..
 
Grand Prive

Hi Guys,

Well, I don't know too much about this GP but reading a few replies I guess they have been a little naughty in the past and not just on one occasion. It is hard enough for affiliates to promote casinos and get players to sign-up and deposit plus it is difficult for players to choose which casino they want to play in. So who to trust?

If an affiliate is promoting a casino that ends up screwing players then the affiliates site will get bad press and possible a reputation for not being truthful to potential players. We need to know that the casinos or poker rooms etc are being honest with all parties. I'm still not convinced that casinos are 100% honest with affiliates when it comes to players.

There are lots of rules in terms and conditions and it is a good idea to read these before playing but if players abide by the rules and still don't get paid then something has to be done. It seems that GP deserve to be left in the 'Pit' for a little longer.
 
I voted NO because they have shown that they just can't be trusted. Theres nothing to stop them to doing the exact same thing in the future and showing the middle finger again.
 
I have been playing with grand prive for about 2-3 years and have not had one withdrawal ever.
And you still play there? WOW...

I would think that your experience is good reason to keep them in the Rogue Pit... Not reason to give them another chance...
 
I'm not sure what to think on this one to be honest. I voted 'yes' but now I am thinking 'no' after reading the thread.

The reason I voted yes is I have never bought into the argument that GP would rip players off can't be trusted etc just because they got into this affiliate dispute. I mean it never seems to work the other way round does it? Plenty of players in the past have been screwed over by casinos yet the affiliates have been fully paid up and the places go on getting advertised. It usually takes an avalanche of non payment to players before affiliates pull these sites. In fact often they are the last to know.

So reading all this rightous indignation the first time the monthly cheque doesn't hit the doormat does lead to a certain feeling of schadenfreude. :D

But after reading through this thread there are a number of issues. First up is that is sets a really bad precedent and it could lead to more affiliate woes from other companies. And much as I hate to admit it that is not in anyones interest.

Secondly these guys don't really seem to have addressed/acknowledged the issue which does lave a bad taste in the mouth. Whatever sphere of business you are in it's not morally good to see these guys getting away with it.

Thirdly there is the issue of the accredited system and how it will impact other companies letting GP back in. I feel it is diluting the Casinomeister brand and what Bryan stands for if he lets these guys back in.

So after voting yes I am now in the no camp! Bryan don't do this! I think it's time to draw a line in the sand over this one. I am not a fan of the affiliate model but surely these guys should be paid their dues or at least a reasonable proportion.

Don't let Grand Prive stick two fingers up to us!!!
 
Again I want to point out... This is NOT just about affiliates.

Players have had very large wins stolen from them.

FYI - They don't owe me a dime and never have.
I have never promoted or done business of any kind with grand privy, they gave me a bad feeling just talking to them, years ago. So I avoided them like the plague.

I never started speaking out about grand privy till a player I knew got ripped off for a rather large sum of money.
 
I vote a huge NO!!

I never played there, I am not an affiliate. I watched and read all about the crap these jokers pulled more than once in the past.

It is very short sighted of the membership here to say, oh the affiliates didn't get paid. Big deal?

As Lotso said, a lot of players got screwed out of their money, too.

It isn't about players or affiliates. It's about screwing over Microgaming, affiliates, players and everyone else that needed paid.

Those who voted in this poll should have been required to read all the history, not just "they pay me, I have had no problems" and so on and so forth.

The yes votes are looking like very ignorant because they do not know the story and are too lazy to find out the truth.

I truly believe that if Bryan lets them back in to try again, he will lose a lot of the respect he has worked so hard to achieve over this.

Come on, Bryan, please do not do it. Rogue is rogue is rogue. Enough.
 
Just read through the whole thread again... And what is sticking out to me is, the ones who have voted "Yes" don't seem to understand they are NOT going to be put on the accredited list. You play there and have problems you'll be SOL. And for those who voted "Yes" (most of whom are newbies to the forum), you really need to go back and read some of the old threads pertaining to Grand Prive.

Some are saying it's mostly affiliates who are voting, well...You are going to tell me these same affiliates don't gamble too? My personal feeling is, if they are going to screw over the ones who advertise for them, then it is much easier for them to royally screw over the player. Actions speak louder than words. Let them PROVE they are on the road to redemption. PAY THE AFFILIATES! PAY THE PLAYERS you screwed over!

I hope those who are currently playing at GP continue to get paid. How long will it be before there are multiple threads popping up about how players are being screwed (once again) by GP? It might be a month, it might be a year. If they did it once, what's to stop them from doing it again?....
 
Met with Kia at Grand Prive

I used to play at Grand Prive when they were MG. I played enough, that they kept me on their contact list after the affiliate problems and was taken out for dinner when Kia, a Grand Prive rep from South Africa toured Canada and was in Toronto on the Grand Prive re-launch post MG.

I did not really know all the affiliate problems / history, but she brought it up when we met. She told me that she, along with some of the top Grand Prive executive scheduled a meeting with Bryan and others at (I think it was ICE London?) and that the CM people were a no-show. Is this correct Bryan? She said that basically the affiliate program was costing them more in administration than it was bringing in, hence the re-vamp. They apparently had the data to demonstrate this for the proposed meeting which did not happen.

Obviously, affiliates disagree and I respect their stake- especially the point that Dominique has made that what they owed was relatively small. But if this is true, why did you not honour their meeting and are entertaining their request to consider them getting out of the rogue pit now? Why didn't you give them the opportunity to provide their case and provide a solution?

And, why not allow them to make their case on the forum? Isn't this the time for transparency?

My night out/ dinner with "Kia" was lovely and really focused on everything outside of gambling. I was impressed indeed by her and her human-ness. Don't know if she is still there and I have no interest in whether they are in or out as, aside from the free chips she gave me to try out the games, I have not played since.
 
I vote a huge NO!!

I never played there, I am not an affiliate. I watched and read all about the crap these jokers pulled more than once in the past.

It is very short sighted of the membership here to say, oh the affiliates didn't get paid. Big deal?

As Lotso said, a lot of players got screwed out of their money, too.

It isn't about players or affiliates. It's about screwing over Microgaming, affiliates, players and everyone else that needed paid.

Those who voted in this poll should have been required to read all the history, not just "they pay me, I have had no problems" and so on and so forth.

The yes votes are looking like very ignorant because they do not know the story and are too lazy to find out the truth.

I truly believe that if Bryan lets them back in to try again, he will lose a lot of the respect he has worked so hard to achieve over this.

Come on, Bryan, please do not do it. Rogue is rogue is rogue. Enough.

No disrespect meant, but I find your post quite harsh.

I think we could do without the comments such as "ignorant" and "lazy".

Let forum members vote and express their opinions without fear of being belittled. Otherwise this poll doesn't mean jack shit and those with certain opinions that you object to will not post.
 
I used to play at Grand Prive when they were MG. I played enough, that they kept me on their contact list after the affiliate problems and was taken out for dinner when Kia, a Grand Prive rep from South Africa toured Canada and was in Toronto on the Grand Prive re-launch post MG.

I did not really know all the affiliate problems / history, but she brought it up when we met. She told me that she, along with some of the top Grand Prive executive scheduled a meeting with Bryan and others at (I think it was ICE London?) and that the CM people were a no-show. Is this correct Bryan? She said that basically the affiliate program was costing them more in administration than it was bringing in, hence the re-vamp. They apparently had the data to demonstrate this for the proposed meeting which did not happen.

Obviously, affiliates disagree and I respect their stake- especially the point that Dominique has made that what they owed was relatively small. But if this is true, why did you not honour their meeting and are entertaining their request to consider them getting out of the rogue pit now? Why didn't you give them the opportunity to provide their case and provide a solution?

And, why not allow them to make their case on the forum? Isn't this the time for transparency?

My night out/ dinner with "Kia" was lovely and really focused on everything outside of gambling. I was impressed indeed by her and her human-ness. Don't know if she is still there and I have no interest in whether they are in or out as, aside from the free chips she gave me to try out the games, I have not played since.


Unfortunately, you cannot always believe what employees of operators tell you - they are often themselves misled by management.

This doesn't sound like the Casinomeister I know, but I'm sure he'll clarify soon.
 
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