Grand Privé wants to get out of the Rogue Pit

[The Dude]

As most of you know, Grand Prive has been in and out of the Rogue Pit for some time - the latest roguing was in December 2009.

Recently, I was contacted by the GP affiliate program manager, asking what it would take to be de-rogued. I thought about this a bit and decided that the best way to deal with this is to put it to a public vote.

To get out of the pit, one is placed into the "Probation Section". For six months, casinos are observed for overall fairness and must avoid screwups. Player issues need to be handled swiftly and professionally. After six months and things are good to go, then they are out of the pit. There have been a number of casinos who have achieved non-rogue status in this manner, while some have failed.

Things to keep in mind: is the managerial team the same team as before? Have they had a major change of staff? Are the problems persistent, or have they diminished?

The purpose of the rogue pit is to inform - not primarily intended to punish. In my opinion, all casinos should be given an opportunity to pick up the pieces and try to put things back together again. The question is: should we put Grand Privé on probation? The choice is yours, please vote.

Reference material:
https://www.casinomeister.com/rogue-casinos/grand-prive-bad-casino-practice/
https://www.casinomeister.com/forums/threads/gp-mgs-and-affiliates.36981/

 

[lots0]

Are you setting up a poll?
or do you just want us to post our opinion?

I think you know my vote... No way!

How many chances are you going to give these guys?
I can see giving outfits in your Rogue Pit a way out, it's only fair.
However, after giving these very same people at grand privy chance after chance, they keep showing that they can't be trusted.

So who wants to be the NEXT big winner at Grand Privy that can't collect their money?

 

[The Dude]

Are you setting up a poll?
or do you just want us to post our opinion?

I want opinions and for the membership to vote. I have a good idea what affiliates have to say, but I want input from players - and possibly other operators as well.

 

[Redbush54]

I know I don't say much but on this I will.....my vote is NO!!!

Players should be provided with safe casinos with good reputations so they don't have to worry about being paid.

IMO if Grand Prive would screw affiliates they would also screw players eventually whether it be a year ago, now or year(s) from now.

They made their bed let them lay in it.

 

[Brooklyn]

I personally have no idea what really happened in the past, but from what I hear it isn't good stuff. I voted yes....on accident, I wanted to vote no, could someone please change it. If not, lol sorry. I need glasses asap.

 

[dominique]

They still owe me a very respectable sum of money. They acknowledge this but won't pay unless I settle for a lot less and under conditions I cannot accept.

GP, get real and settle the rest of your monies owed!

 

[petro]

To err is human to forgive is divine.

You can guess what I voted.

 

[Simmo!]

Things to keep in mind: is the managerial team the same team as before?

Thats the key for me. If the same management are in place then who's to say they won't do domething down the line? The main issue affected affiliates but it showed a mentality and business ethic that could lead to decisions that cause issues for players or "partners" again one day.

If you have new management then I believe another chance to prove themselves (over a decent length of time) is fair, but only if all past issues have been settled in the correct way.

Even if the management has changed, it sounds like they haven't settled past differences.

 

[Simmo!]

I personally have no idea what really happened in the past, but from what I hear it isn't good stuff. I voted yes....on accident, I wanted to vote no, could someone please change it. If not, lol sorry. I need glasses asap.

Edit: Can't see a way to do this in Admin. Over to MeisterMan

 

[takethemoney]

Lock / delete this and start a new thread with a poll. Personally, I would want to know how they are handling players this past year. I have read some good things about them as of late, but I'd definitely want to know if management has been changed.

 

[vinylweatherman]

They didn't just shaft affiliates, or screw players, they showed complete disregard to their LICENSING AUTHORITY by "doing a runner" rather than facing the music. They also screwed their software provider, first through a breach of contract, and more recently by LIBELING them in order to pass the blame for the earlier fiasco that got them rogued from themselves, to Microgaming. This libel was RECENT, not "in the past" - it shows that "dirty dealing" is STILL an active business policy of theirs.

Last year, they just didn't care about affiliates, probably because they thought they didn't need them. It is only now that they find they DO need affiliates after all, that they are trying to crawl out of the pit and gain their favour.

"Never" may be too harsh, but "now" is far too early given the extent of their failures.

Perhaps they should settle their differences with affiliates, "come clean" about everything, and release ALL the evidence eCogra wanted to see, and NOT attempt to "cripple" any forthcoming arbitration that might be needed to bring forth a full and final settlement that ALL affiliates can accept.

Next, move to a "proper" licensing jurisdiction (but one that still allows them to accept US players), and ask again about removal from the pit.

 

[baldidiot]

Lock / delete this and start a new thread with a poll.

Dude, there's already a poll on this thread.

 

[The Dude]

Edit: Can't see a way to do this in Admin. Over to MeisterMan

Fixed.

 

[The Viking]

i actully got a mail from them yesterday offering me 25 free spins and 100% bonus code didnt take it as i stopped playing threre couple of years ago when all hell broke lose. my first mail from them for over 2 years though so dont know if its a change in tactics or new owners.

 

[BBKPoker]

I've never been an affiliate aside from some minor dabbling way pre-UGIEA.

I think they should NOT be derogued though, until affiliates are paid in full for revenue. Excusing their previous behavior would be a colossal mistake and continues to set the precedent for casinos that when its time to put their money where their mouth is, they can just do whatever is in their best financial interest regardless of what is correct from a business ethics perspective.

It's irrelevant whether or not they have the same management team until this is done, imo. If some casino had been super shady and went under only to be bought out by a legit group, the expectation on CM would be that they handle the players who had their money stranded, stolen or slow payed would be resolved in full. I don't see why affiliates should be treated any differently than players in this regard, so if we expect that from new management for players we should expect it from new management for affiliates as well.

Grand Prive realized they had an opportunity to cut a relatively large expense of paying affiliates who would be unlikely to be of much business benefit to them in the future, and tossed them out on their ear. That is rogue behavior, it speaks to the attitude of the casino and its management, and the group will continue to have the same rogue mentality until they rectify that situation, and I don't mean settle for some small percent like has been alluded to, I mean pay their affiliates what is legitimately owed.

 

[Webzcas]

I have never ever promoted them, nor have I ever played at their properties in the distance past or now.

However VWM succinctly sums up the situation here. This is not just about affiliates. I am therefore quoting him.

They didn't just shaft affiliates, or screw players, they showed complete disregard to their LICENSING AUTHORITY by "doing a runner" rather than facing the music. They also screwed their software provider, first through a breach of contract, and more recently by LIBELING them in order to pass the blame for the earlier fiasco that got them rogued from themselves, to Microgaming. This libel was RECENT, not "in the past" - it shows that "dirty dealing" is STILL an active business policy of theirs.

In addition they took the rise out of eCogra.

No from me.

 

[SlotsLover]

great experience at Grand Prive

I've had nothing but great experience playing at the grand prive casinos. Great bonuses, great support, very fast payers (a few days, great for USA players these days).

Just my opinion.

PS: I even like the software!

 

[chayton]

I voted no opinion because it doesn't matter whether they're in or out because I probably won't play there anyhow. But I would like to add that IMO for them to even think of getting out of the pit, they need to clear up past issues and pay anyone they owed FIRST.

 

[KasinoKing]

A resounding NO from me!

In my opinion, this is how it all panned out:
In 2008 they decided they could make more money if they dumped their affiliates, so they reneged on the contractual lifetime agreements they had made with them and basically said "stuff you!"

Before and after that they also cross-marketed the players affiliates had brought in, to Big Dollar and Villa Fortuna, without reward of course.

If it wasn't for eCogra getting involved in 2009 and putting some pressure on them, they would never have offered ANY sort of compensation to their former affiliates. But even when they did agree to that, it was only the bare minimum they could get away with.

Finally in 2010, with the natural migration of players they started to feel the pinch and only then realised the value of the very affiliates they had stabbed in the back. So they decided to start a new affy program and try to bring the old ones back, as well as look for new ones.

They sent out e-mails to all their old affiliates a couple of months back, in which they tried to blame Microgaming for them ripping off so many people and asked to be given another chance. The e-mail was so full of lies & bullshit that it was almost funny!

So they are back-stabbers, bull-shitters, liars and cheats.
Personally I don't think think they should be given yet another chance. Why risk it when there are plenty of other reputable casinos for affiliates to work with and players to patronise?

KK

 

[Temperance Fox]

If you have new management then I believe another chance to prove themselves (over a decent length of time) is fair, but only if all past issues have been settled in the correct way.

Even if the management has changed, it sounds like they haven't settled past differences.

I do think the same.
Players must be treated with gold gloves cause they can make survive a casino.
So if the payout is clear, the winnings have normal ups and downs,the support is kind, the payment are quite fast and the management is serious....well let's give them a opportunity , for a six-week time. But then, if nothing has changed, I'd remove them forever

 

[Christoff]

A 'no' from me - I have been an affiliate manager for nearly 7 years.

Grande Prive, in my opinion, gives affiliate programmes and affiliate managers a bad name to be honest. That also doesn't include the reputation of operators as a whole.

For this reason I have voted 'no' - changing T&Cs or not paying some affiliates is not right at all but can be fixed - what they did was purely unacceptable and goes against every business ethic the majority strive for.

They want to come back as they are probably struggling but the impression they have left with affiliates is beyond repair.

They should only be considered if they pay up all affiliates from the past and then run a perfect operation (and yes, it has to be perfect) for a full year or two - even then, its hard to correct what they've done.

 

[Uther]

I voted neutral simply because I have no idea of their past shenanigans. However, if some of the things I have read about them in this thread are true and players who have experienced firsthand their rogueishness have voted no, then I'd go with the no vote.

Also....is rogueishness a word?

 

[kavaman]

I think that their curent operation works quite well with the new software from a players point of view. However i really sense that lots of affiliates are pissed because they are have not been treated properly. When they were microgaming they also treated me fine as a player, no issues what so ever, but the way affiliates were treated sickens me.

So basicly if im only thinking this as a player and can shut down the affiliate part i think they could be put on propabation, but i think former affiliates should get what they deserve....

 

[pokerdan]

I have been playing on there quite a bit since they went to betonsoft. I really don't like the new type of software to be honest. But they put out a nice magazine every month.

 

[The Dude]

Some really good points made here.

Please keep in mind this is a rep friendly thread, so please try not to use emotional language.

Side note, if they are placed into the Probation section, any complaints that come through will be dealt with. At the moment they are on a "no can do" status, and they are not located in a jurisdiction that entertains player issues. Just an FYI.