GoldenBoysBet

[asidea]

<snip>

Anyone heard of this casino?They do not seems to have "live support", nor do they answer their emails.Dodgy i say!!!

 

[Tirilej]

Anyone heard of this casino?They do not seems to have "live support", nor do they answer their emails.Dodgy i say!!!

Then why in the world are you posting a free chip code to a casino you know nothing about?
If I were you I would remove that. People are stupid enough to sign up anyway but there is no need to push them.

 

[dunover]

Anyone heard of this casino?They do not seems to have "live support", nor do they answer their emails.Dodgy i say!!!

Dodgy, so i will advertise them on casinomeister.

 

[xxshepxx]

I joined yesterday for giggles.

Dodgy as...

The spins are about 60 seconds long. and thats even if your lucky enough to get a spin, 90% of the time you get 'casino error'

I left it with £18 of the nd in my account, I aint going back.

 

[incrediblestuff]

Lol, regardless if promoting or just asking to see if the freebie is worth the registration...
i posted this a few hours ago:

I just found an entry for worst named casino...

"Goldenboysbet-casino"

 

[xxshepxx]

Oh and fwiw they are advertising they won some awards last year.

I'm gonna call bullshit on that one though,

 

[asidea]

Not promoting them NOOOOOOOOOO!!!
Just bringing this to the attention of members..not to signup to this questionable site.

 

[Tirilej]

Not promoting them NOOOOOOOOOO!!!
Just bringing this to the attention of members..not to signup to this questionable site.

Then I suggest again that you edit your first post or a Moderator will have to do it for you.

 

[GoldenBoys]

Hi - I represent GoldenBoysBet, a licensed and regulated casino in the Isle of Man using the Microgaming Quickfire platform.

I would like to invite people that have had a problem with the site to contact us and allow us to sort them out. We have replied to ALL emails and have verified audit trails to that effect, as required under the terms of our license. Furthermore, we provide customer service from 08:00 to 21:00 GMT. This has recently been extended as we are a new operator and we will be providing live chat during that time for all players within the next week or so.

Any issues of connectivity and latency has been reported and will be duly investigated by the Microgaming helpdesk. Certainly the issues that have been reported have been investigated and we can confirm that there have been no issues from our Tier 1 hosting facility or our system, which logs all faults.

Furthermore, ALL players are required, under the terms of our license, to be verified in accordance with the highest standards of player protection - this includes age, name and address. Where our automated validation system provided cannot verify, players will be asked to provide proof of ID and address using the standard recognised proof for Anti-Money Laundering. We were giving away free money so do you expect that to be given to fraudsters who try to open 3 or 4 accounts?! Alternatively, would you rather us wait until we have winners wanting to withdraw and then ask them to prove their identity as required by law? I'm sure we would then be mentioned in this and other forums of doing anything to avoid paying out!! At least this way everyone knows where they stand.

Running a casino is not easy and takes time. We are new and we would ask that people work with us rather than gossip and rumour behind our backs. We won an award from the EGR for our financial games. This is an industry award to which we have no influence. We thought that we were lucky to win - but obviously rather than a badge of honour, many of you look at it as a mark of warning.

We ensure that every winner is paid promptly in lines with our regulatory requirement.

All of the above is verifiable from the Isle of Man Gambling Supervision Commission and the EGR bodies mentioned.

As a relatively new operator we try to give players what they want - so why not actually give us a chance and work with us. At least we're not hiding and going under some anon poster like others....

Thanks
Customer Service
GoldenBoys Bet

 

[vinylweatherman]

Hi - I represent GoldenBoysBet, a licensed and regulated casino in the Isle of Man using the Microgaming Quickfire platform.

I would like to invite people that have had a problem with the site to contact us and allow us to sort them out. We have replied to ALL emails and have verified audit trails to that effect, as required under the terms of our license. Furthermore, we provide customer service from 08:00 to 21:00 GMT. This has recently been extended as we are a new operator and we will be providing live chat during that time for all players within the next week or so.

Any issues of connectivity and latency has been reported and will be duly investigated by the Microgaming helpdesk. Certainly the issues that have been reported have been investigated and we can confirm that there have been no issues from our Tier 1 hosting facility or our system, which logs all faults.

Furthermore, ALL players are required, under the terms of our license, to be verified in accordance with the highest standards of player protection - this includes age, name and address. Where our automated validation system provided cannot verify, players will be asked to provide proof of ID and address using the standard recognised proof for Anti-Money Laundering. We were giving away free money so do you expect that to be given to fraudsters who try to open 3 or 4 accounts?! Alternatively, would you rather us wait until we have winners wanting to withdraw and then ask them to prove their identity as required by law? I'm sure we would then be mentioned in this and other forums of doing anything to avoid paying out!! At least this way everyone knows where they stand.

Running a casino is not easy and takes time. We are new and we would ask that people work with us rather than gossip and rumour behind our backs. We won an award from the EGR for our financial games. This is an industry award to which we have no influence. We thought that we were lucky to win - but obviously rather than a badge of honour, many of you look at it as a mark of warning.

We ensure that every winner is paid promptly in lines with our regulatory requirement.

All of the above is verifiable from the Isle of Man Gambling Supervision Commission and the EGR bodies mentioned.

As a relatively new operator we try to give players what they want - so why not actually give us a chance and work with us. At least we're not hiding and going under some anon poster like others....

Thanks
Customer Service
GoldenBoys Bet

No. Unfortunately, most casinos do it this way, and it results in problems for players who have a withdrawal sitting around whilst they struggle with the ID requirements.

Many operators say that verification before play would drive players away, but someone has to start the ball rolling. If ALL casinos had to verify before play, there would be nowhere for the impatient to go.

It is important that verification is done swiftly, but because you have limited support hours, you may find that players who join and then have to wait for verification before they play may not have the patience over a weekend or holiday.

You should request that you are upgraded to a rep in the forum, and listed as a point of contact for players.

It seems connectivity issues are a common problem, and seem worse for browser based casinos such as Quickfire. Players don't care who's fault it is, they just want a decent connection. The problem with browser based casinos is that the user's choice of browser can affect the experience, whereas with a download client, the application can be tuned to get the best out of any connection. It is unfortunate that Microgaming haven't realised this, and there are many complaints from players who have no trouble using the internet in general, but get repeated "casino error 1/2" when trying to play on the download client. This does suggest that the fault lies with the casino server side, not the player. It is not necessarily the server itself, but congestion between the server and the internet, possibly due to the jurisdiction chosen to host the servers, which is generally chosen for tax reasons, rather than high bandwidth connectivity to the internet.

For the IOM, it depends on how good the connectivity is with the mainland, with the UK presumably being the main target market.

New operators should look at the "spot the rogue" advice given to players on this and other sites. Players that do their research will be looking at a new casino with this guide in mind, and carelessness at launch could have a perfectly legitimate operation give the first impression that it might be dodgy.

One other issue that makes a new casino look rogue is having a mass spamming campaign to advertise it's launch. If the first players hear about a new casino is a load of spam reports/complaints, it is going to be considered dodgy from the start.

 

[Casino-trader]

GoldenBoysBet.com

Then I suggest again that you edit your first post or a Moderator will have to do it for you.

I have to be fair here guys. I am playing on GoldenBoys since 6 weeks or so. I have not seen any of the issues you have mentioned above.
I tried their customer service which was fine and the games are fun and no delays on the slots or the Roulette - my favorite game by the way -
and Iam a big fan of their Financial game called: Fast Buck - a horse race based on the financial market. As a former trader, I get fun in playing this game. Voila, nothing to add a part that I like also 32Red and goldenboysbet.com of course. cheers

 

[Tirilej]

I have to be fair here guys. I am playing on GoldenBoys since 6 weeks or so. I have not seen any of the issues you have mentioned above.
I tried their customer service which was fine and the games are fun and no delays on the slots or the Roulette - my favorite game by the way -
and Iam a big fan of their Financial game called: Fast Buck - a horse race based on the financial market. As a former trader, I get fun in playing this game. Voila, nothing to add a part that I like also 32Red and goldenboysbet.com of course. cheers

Interesting!
May I ask why you quoted my post?

I never had an issue with this casino. I had an issue with a member posting a no deposit code for a casino nobody knew anything about.
Still don't know anything.

Yes, I forgot to say welcome to Customer Service!
A nice name I must say...especially since the rest of us are hiding

 

[Nifty29]

Hi - I represent GoldenBoysBet, a licensed and regulated casino in the Isle of Man using the Microgaming Quickfire platform.

I would like to invite people that have had a problem with the site to contact us and allow us to sort them out. We have replied to ALL emails and have verified audit trails to that effect, as required under the terms of our license. Furthermore, we provide customer service from 08:00 to 21:00 GMT. This has recently been extended as we are a new operator and we will be providing live chat during that time for all players within the next week or so.

Any issues of connectivity and latency has been reported and will be duly investigated by the Microgaming helpdesk. Certainly the issues that have been reported have been investigated and we can confirm that there have been no issues from our Tier 1 hosting facility or our system, which logs all faults.

Furthermore, ALL players are required, under the terms of our license, to be verified in accordance with the highest standards of player protection - this includes age, name and address. Where our automated validation system provided cannot verify, players will be asked to provide proof of ID and address using the standard recognised proof for Anti-Money Laundering. We were giving away free money so do you expect that to be given to fraudsters who try to open 3 or 4 accounts?! Alternatively, would you rather us wait until we have winners wanting to withdraw and then ask them to prove their identity as required by law? I'm sure we would then be mentioned in this and other forums of doing anything to avoid paying out!! At least this way everyone knows where they stand.

Running a casino is not easy and takes time. We are new and we would ask that people work with us rather than gossip and rumour behind our backs. We won an award from the EGR for our financial games. This is an industry award to which we have no influence. We thought that we were lucky to win - but obviously rather than a badge of honour, many of you look at it as a mark of warning.

We ensure that every winner is paid promptly in lines with our regulatory requirement.

All of the above is verifiable from the Isle of Man Gambling Supervision Commission and the EGR bodies mentioned.

As a relatively new operator we try to give players what they want - so why not actually give us a chance and work with us. At least we're not hiding and going under some anon poster like others....

Thanks
Customer Service
GoldenBoys Bet

Well, whoever has written this post needs to be fired for a start.

Talk about unprofessional

Throwing around garbage like "rumours behind our backs" and claiming to be legit based on "not posting anon like other casinos" makes you sound like a 13yo girl having an argument with her friends. It's pathetic imo.

VWM and I don't always agree, but he is right when he says that you only get one shot at a first impression.

I mean, a reputable casino like yours wouldn't get someone to join up and make their first post about how great your outfit is, and mention them in the same category as the casino that just happens to be the top rated at this site, would they? Of course not. Just ask casinotrader

Its amateur hour folks, and goldenboys casino is the headline act.

 

[Simmo!]

At least we're not hiding and going under some anon poster like others....

So maybe you can explain why the following poster is on the same IP address as you...?

I have to be fair here guys. I am playing on GoldenBoys since 6 weeks or so. I have not seen any of the issues you have mentioned above. I tried their customer service which was fine... blah blah etc etc

...

Its amateur hour folks...

 

[incrediblestuff]

I didn't highlight this name on two occasions for nothing! lol, to me that was a dead give away:
that name to me has so many wrong implications, i couldn't even think of why anyone would call a casino that ^^.
Of course taste is a very personal thing...

 

[BMWSTACK]

The casino owner must be an Oscar De La Hoya fan.

 

[xxshepxx]

Quite an arsey reply from someone who is supposed to be a 'professional'

I still have cash in the account, but I wont go back and play as it kicks me off everytime I try.

 

[vinylweatherman]

So maybe you can explain why the following poster is on the same IP address as you...?



...

Their site looks legit, and claims an IOM license. However, I find it very odd that an IOM casino would resort to amateur tactics such as spamming. Odd too that they appear to have a resident shill, and despite being new and having limited support hours, they managed to dispatch a rep pretty quickly to join up and post here after the initial post.

There are hardly any casino games on offer, the smallest collection I have ever seen for a Quickfire platform. This alone is a deterrent to joining.

I have to wonder whether they really are who they say they are, or whether the rep is actually an affiliate in disguise hoping to steal a march on others by spamming several forums with the code and link.

If this is truly an IOM licensed operator up to such tricks, it is not a good advertisement for the IOM as a licensing jurisdiction.

 

[mrmark21]

So maybe you can explain why the following poster is on the same IP address as you...?

Well I'll be staying away from this casino The post the "rep" made reminded me of the Rushmore thread.

 

[frogrest22]

Should of read this thread before joining and depositing.....

Joined earlier and deposited £75 via paypal and claimed a 100% bonus. Made the WR of 40xbonus an hour or so ago and requested a withdrawal of £240 back to my paypal account.

I fully expect to be asked for ID documents to verify my identity, but as i have never had an issue with ID verification before hopefully verifying my account will go smoothly and be completed quickly.

I'll let you all know how I get on with my withdrawal.

 

[The Dude]

So maybe you can explain why the following poster is on the same IP address as you...?



...

Thanks Simmo - just following up on this. Casino-Trader, GoldenBoys, and Hannah19 are all use the same IP. Coincidence? Well, Hannah19 asks whether or not anyone has heard of Goldenboys.

First post - seems innocuous:

My name is Hannah and I live in the UK..I have been playing casino games for not much more than a year and it is difficult to find a site which is of good quality etc..I have stumbled across a few from your website! Thankyou!!

Her second:

Thanks guys!! I have found one website which I've been playing over the weekend, has great bonuses and friendly staff..goldenboysbet.com? Have you heard of it?

So she has just "found" Goldenboys.

I googled her email address and it turns out she is the head of PR at Goldenboys.

https://www.casinomeister.com/forums/threads/helloo.55560/

What a load of crap.

There is one thing that really pisses me off - casinos that abuse this forum with bullshit. Shilling is not only amateurish - it's deplorable. You are marketing a casino with lies.

All IPs from this casino are hereby banned from the forum.

 

[frogrest22]

Withdrawal received....

Just to let you all know after sending an email this morning to the support at Golden Boys asking if I need to send any documents to verify my account, I got an almost instant reply saying they were able to verify my account with my registration details and Paypal info.

I also asked how long my withdrawal would take to process, they said my withdrawal would be processed today and to allow up to 2 days for it to appear in my PayPal account.

They then sent an email a few minutes later saying that my PayPal and Golden Boys account emails do not match and that I had to update my PayPal email address to match.....i thought here we go, I'm about to get the runaround...however I quickly changed my email settings in PayPal and advised Golden boys of this.

15 minutes later my withdrawal was in my account and is now in my bank account.

Although everything went pretty smooth until they clean up there act after what I have read in this thread, I won't be depositing again.