Game type interpretation help please

[tableplay]

I decided to give www.vipcasinos.com (IGW software) a try because I like deuces wild a lot and the pay table seemed fair (5/3 which is full pay). However I never hit 4 deuces in over 7000 attempts. On average one should get 4 deuces every 4900 hands or so. With 7000 hands dealt there is less than a 20% chance of not getting 1 or more 4 deuce hands (so it's not impossible by any stretch). So I decided to ask their support if the game was actually a slot type game or if it was a simulated random 52 card deck as it is in Nevada brick and mortar video poker. Well they responded with the cryptic message below and I was wondering if any Casinomeister forum members could give me their interpretation of the reply. My guess is it's actually like a slot machine and hands are dealt to achieve some predetermined payback.

Thanks very much (I'm down about $US 180 at this casino by the way).
tableplay

Reply:
>From: "Support Vip Casinos" <Support@vipcasinos.com>
>To: <xxxxxx>
>Subject: Casino request
>Date: Thu, 30 Jun 2005 12:15:45 -0400
>
>Dear xxxxxx,
>
>Thank you for being a member of VIPcasinos.
>
>We would like to inform you that our system is based on a random
>generator which uses 4 stacks. When checking your plays we noticed that
>you play a lot but in different sessions. Each time you close the game
>and open it back up you will be playing a new game. The system will not
>continue with the remaining cards from the last session as you are
>starting a new session which is not related to the first one in anyway.

 

[jpsartre]

Sounds like a clueless CSR to me. VIP is a crypto-casino, right? I'm almost certain their videopoker is real and not a simulated slot. It therefore makes no difference whatsoever if you play 7000 hands in one session or in several...

 

[KasinoKing]

Sounds like a clueless CSR to me. VIP is a crypto-casino, right? I'm almost certain their videopoker is real and not a simulated slot. It therefore makes no difference whatsoever if you play 7000 hands in one session or in several...

He's not talking about the Crypto V.I.P. casino.
Sounds like a well dodgy operation - he SHOULD go the the Crypto one!!!

 

[tableplay]

good idea

Yes, I'm done there. The nice pay table is meaningless if it doesn't represent a 52 card deck . . .

Thanks.
TP

 

[dominique]

Well, if it's not Crypto, what is it?

 

[KasinoKing]

Well, if it's not Crypto, what is it?

Dunno - some dodgy outfit by the sounds of it.

Their URL is vipcasinos.com Tableplay said it is IGW software
The Crypto one is vipcasino.com

 

[paul02085]

IGW software is (i believe) that is used by:

WSSB
Good As Gold

I remember people saying their BJ was very questionable. I have played these quite awhile back and i remember their slots seemed fair.

I also remember that both of the above casinos were solid in regards to paying winnings.