Your Input Please Fed-up with disconnections

[Mr Wild]

Thanks for this post

This is the kind of explanation people need. I wish it could be made sticky somewhere so we easy could copy it every time someone bring up this subject.

I've been reading hundreds of threads about the same subject and I'm sure I will read many more

I can also add some information why bonus round might have higher disconnection the normal spin. This is due to that normally the bonus graphic hasnt been downloaded to your system. When you start the game the normal game is only downloaded. When you enter the bonus mode, the graphic and other information about the game is downloaded from the game provider. This is to make the game start faster when you enter them. Regardless of which casino you play at, this problem will not get better as the problem is with the game provider itself. However, I can also say, that its probably impossible with the current technology to fix these issues to 100%, but as technology develops it will probably be manageable in the future.

 

[Tirilej]

I can also add some information why bonus round might have higher disconnection the normal spin. This is due to that normally the bonus graphic hasnt been downloaded to your system. When you start the game the normal game is only downloaded. When you enter the bonus mode, the graphic and other information about the game is downloaded from the game provider. This is to make the game start faster when you enter them. Regardless of which casino you play at, this problem will not get better as the problem is with the game provider itself. However, I can also say, that its probably impossible with the current technology to fix these issues to 100%, but as technology develops it will probably be manageable in the future.

Also great information
I've asked if it's possible to keep your latest posts sticky somewhere.

 

[PNEFOREVER2]

This is where I normally get a disconnection during a Bonus round

This happened 20 minutes ago at Casumo

View attachment 64270

The bonus didn't actually pay too bad (about 50x), But then I got 100 (almost) dead spins.

So I thought, I'd try an experiment, and disconnected myself by refreshing the page so the game reloaded.

After the reload i got -
3 scatters after 40 spins, bonus paid about 60x
3 scatters after another 40 spins, bonus paid about 50x
3 scatters after another 26 spins, bonus paid about 100x

Then I got 100 (almost) dead spins. So i reloaded again and got 3 scatters on the second spin, bonus paid about 50x

I've no idea whether I'd have got those bonus rounds if I'd just carried on playing or not. Maybe it's just coincidence.

But there seems to be a lot of huge coincidences, when it comes to online slots.


Something I have noticed though, is that the reps tend to avoid/ignore any posts relating to lag and disconnections. I know a lot of them are marketing people rather than technical. But could they not ask their technical people for a statement or explanation ?????

I've tried this on quite a few occasions, said many a time on here I usually only play IR or TS2 and many a time I've gone 500+, probably nearer 1000 spins with no feature, only to refresh the game and hit a bonus round inside 50 spins.

Had the same happen on DoA too.

 

[dionysus]

If it makes any tin foilers feel better, with last night's disconnects I was losing as fast before as after.

 

[PNEFOREVER2]

If it makes any tin foilers feel better, with last night's disconnects I was losing as fast before as after.

Was just about to say, regarding the connection errors, doesn't really matter as I tend to lose pretty much every deposit I make at MG casinos.

Think I managed 4 or 5 withdrawals throughout the whole of last year, and as a result rarely deposit at them much nowadays.

Think I've made 11 or 12 at 32Red so far this year, of course not 1 withdrawal.

 

[Harry_BKK]

I can also add some information why bonus round might have higher disconnection the normal spin. This is due to that normally the bonus graphic hasnt been downloaded to your system. When you start the game the normal game is only downloaded. When you enter the bonus mode, the graphic and other information about the game is downloaded from the game provider. This is to make the game start faster when you enter them. Regardless of which casino you play at, this problem will not get better as the problem is with the game provider itself. However, I can also say, that its probably impossible with the current technology to fix these issues to 100%, but as technology develops it will probably be manageable in the future.

Sorry Mr. Wild but you are not 100% right, let me give you a full overview:

- MG Download casino

- all files are stored on your PC/Laptop/Tablet etc
- no need for any download of files when a bonus round starts
- disconnection is mostly a communication error somewhere in between player's PC - Casino Server - Microgaming
- this might happen unintentional and coincidental, however, this is a software written by people who want to make money.
- how can you say that 100% nothing untoward is going on???

- Flash casinos

- yes, for the first bonus round files are downloaded before that round starts
- second and following rounds there is no need to download anything as it is stored in your temp files
- repeat from above:
- disconnection is mostly a communication error somewhere in between player's PC - Casino Server - Microgaming
- this might happen unintentional and coincidental, however, this is a software written by people who want to make money.
- how can you say that 100% nothing untoward is going on???

I have data from 29 disconnections where every time on re-load i would bust out very quickly if i continued on the same bet size as before the disconnection with an absolutely unreal low RTP, even balances of 1000$+ just went and not on high bets, maybe 3-4.50$ range. After a further deposit the slot would come magically to live again!!! EVERY TIME!!!!

My most probable explanation for these problems is that your industry has grown too fast and your structures just can't handle the traffic 24/7, especially those from Netent and Microgaming.

I was told once my a Microgaming employee that on average every 22nd-23rd player is a winner, so maybe the time you load a slot is of importance. Who knows? The industry is very good at keeping it all nicely undercover, putting licenses, 3rd party checks, testing agencies (mostly companies funded by the industry) on the front to assure everybody that all is 100% secure and random.

Well, i would probably do the same if i would be in their place. Always better to keep "mum" and let the people talk and theorize

 

[Harry_BKK]

Also great information
I've asked if it's possible to keep your latest posts sticky somewhere.

Not cool Tirilej.

A guy, you and I hardly know or you might know him, who knows, gives half of an answer and you hail it as the big explanation.

Several members here experienced the same issues, hence it is not a one off problem. 1 coincidence is OK, 2,3 as well, 10+ coincidences are not a coincidence anymore.

 

[PNEFOREVER2]

Sorry Mr. Wild but you are not 100% right, let me give you a full overview:


I was told once my a Microgaming employee that on average every 22nd-23rd player is a winner, so maybe the time you load a slot is of importance.

I must be the 1st player in line everytime I play, ridiculous my run of luck the past 18 months.

I've had enough with MG, too many coincidences for my liking and what annoys me more, is when you air your opinion on here, (a casino/gambling forum, of all places) you get shot down with sarcastic comments, hence why I rarely post here anymore.

 

[Tirilej]

Not cool Tirilej.

A guy, you and I hardly know or you might know him, who knows, gives half of an answer and you hail it as the big explanation.

Several members here experienced the same issues, hence it is not a one off problem. 1 coincidence is OK, 2,3 as well, 10+ coincidences are not a coincidence anymore.

It doesn't matter if I know him personally or not, I trust him and I trust that he knows what he's talking about.
You clearly don't want to trust those who works in this business and i think that is sad.

I don't say that we shouldn't question things, but not technical problems and your last post did sound a little too paranoid. You even collect data after disconnections
I wish I had done that too. My latest huge win of 3000x was right after a disconnection!!

 

[Jono777]

The icing on the cake is that regardless of who says what, where and when...

NONE of us (as players) will ever factually know 100% inside out of how things work. Yes we can gain knowledge and yes we have some ideas but not 100% hardened FACTS!

We would have to be slot programmers, game designers, casino operators, RNG's etc etc all rolled into one!

 

[dionysus]

Not cool Tirilej.

A guy, you and I hardly know or you might know him, who knows, gives half of an answer and you hail it as the big explanation.

Several members here experienced the same issues, hence it is not a one off problem. 1 coincidence is OK, 2,3 as well, 10+ coincidences are not a coincidence anymore.

but..it IS coincidences, as other members have won after disconnects, or not lost. If it cuts both ways, it's not a pattern

 

[dionysus]

The icing on the cake is that regardless of who says what, where and when...

NONE of us (as players) will ever factually know 100% inside out of how things work. Yes we can gain knowledge and yes we have some ideas but not 100% hardened FACTS!

We would have to be slot programmers, game designers, casino operators, RNG's etc etc all rolled into one!

You do know that casino operators play too right? And Bryan, and Simmo etc. And I'd have to think they're privvy to more than the layperson.

 

[Jono777]

You do know that casino operators play too right? And Bryan, and Simmo etc. And I'd have to think they're privvy to more than the layperson.

I do indeed

My point was not one of inside info or advantage knowledge etc, more so that in ANY topic in general, not just online slots no-one has 100% faultless know how.

To know fully how these slots work from A-Z IM(humble)O - how the casinos work, what causes the faults, when they pay, when they don't pay, how often a bonus round will drop etc etc, is nigh on impossible.

We can 'put our heads together', share experiences and facts and probably get 99.99% of the way there but never 100!

 

[Tirilej]

I do indeed

My point was not one of inside info or advantage knowledge etc, more so that in ANY topic in general, not just online slots no-one has 100% faultless know how.

To know fully how these slots work from A-Z IM(humble)O - how the casinos work, what causes the faults, when they pay, when they don't pay, how often a bonus round will drop etc etc, is nigh on impossible.

We can 'put our heads together', share experiences and facts and probably get 99.99% of the way there but never 100!

Even if there was such a person, who knew a lot, would you believe him? Now I don't mean just you Jon
I'm thinking if I had for example Enzo or Igor to explain. Would anyone believe them? They certainly have enough knowledge.
The other question would be if we would understand what they said?

No matter who is explaining what people will still try to find patterns and blame money for whatever happens.

I wouldn't play if I didn't trust the people who are running the casinos I play on. Never!

 

[interlog]

I wouldn't play if I didn't trust the people who are running the casinos I play on. Never!

Not sure if you read the topic about the Dragon Born slot where the Meister himself said to use caveat emptor when playing that slot. That was in reply to alleged dodgy practices by a slot developer.

That made me think very hard.

 

[Jono777]

Even if there was such a person, who knew a lot, would you believe him? Now I don't mean just you Jon
I'm thinking if I had for example Enzo or Igor to explain. Would anyone believe them? They certainly have enough knowledge.
The other question would be if we would understand what they said?

No matter who is explaining what people will still try to find patterns and blame money for whatever happens.

I wouldn't play if I didn't trust the people who are running the casinos I play on. Never!

This is the MAIN and a VERY good point with which I agree entirely and also based my decision to ever play online in the first place!

 

[Tirilej]

Not sure if you read the topic about the Dragon Born slot where the Meister himself said to use caveat emptor when playing that slot. That was in reply to alleged dodgy practices by a slot developer.

That made me think very hard.

Still I doubt that provider will risk losing everything he have buildt up, games that have been tested and are now out on licenseed casinos. The more people play them the more he earn. Why risk that?
He can be dodgy but his game doesn't have to be that. I also doubt casinos would take the risk if games wasn't tested properly because we know it can cost them a lot too.

I'm happy I rarily test knew games though, and if you suspect anything then don't play it.

 

[09237653]

Getting lots of lags and disconnections on 32red recently, reels taking several mins to spin etc.
But its not affecting my luck at all, just the usual bust out barely 10% into WR.
like yesterday £100 tournament winnings gone in less than 2 hours with the biggest win being 30x bet (pretty normal behaviour) many deposits and many tourny wins all month, cashouts on the other hand - none.

 

[Harry_BKK]

OK, i will stop posting, no worries.

Will do it as PNEFOREVER - less posts is better

 

[Tirilej]

OK, i will stop posting, no worries.

Will do it as PNEFOREVER - less posts is better

Why? Because some of us have other opinions? No one have disrespected you and you knew that some would disagree, like always

 

[mina1929]

OK, i will stop posting, no worries.

Will do it as PNEFOREVER - less posts is better

No, please do not stop posting, your opinion and experience is valued and everyone's as well, whether we disagree or not it doesn't matter we're only human.


It would be very boring if everyone had the same opinion.

 

[Steviedoo]

OK, i will stop posting, no worries.

Will do it as PNEFOREVER - less posts is better

harry bkk... i have become a better player cuz of people like you who post on this forum. i have become more discriminating on where and how to deposit my money.
when and how to withdraw...what not to play how much to bet...etc...

without people like you and eventually newbies like me becoming more experienced like you...other newbies and oldies will not have the opportunity to learn....

so what there are disagreements. i happen to disagree with you on this however i respect your opinion. i respect that you think something is amiss.
i am a mathematician by schooling...and know that the algorithms required for rng's to run the slots tell me that every spin is random and independent of each other despite the disconnection...however...that is not to say i don't have my ha ha moments...who knows what really happens...when they put the slot machine together....
...all to say we need people like you on this forum....

.."can't we all just get along" ...

..i look forward to your future posts..

and thank you to all casinomeister posters...for all your help advice etc...

thank you

 

[shewoff]

I thought it was just me for a good while I,am glad I caught this post? I have been bothered by this problem for a long time and I must say it happen,s when I,am on auto spin mostly?And yes just when it seem,s that I,am getting ahead? MMM this may be a good time to post this (BELOW)that I got when i went to CS and ask about why on one very good occasion at BUZZLUCK. I was up almost $500.00 and had made a simple $35.00 no bonus deposit? And boy I could see the win coming up it was all coming together and BANG disconnect and at RTG casino,s you must wait 10 minute,s until you can log back in? Unless you are like me and go to support and ask them to please reset my casino? At any rate I went back to the $6.25 bets I was on at the disconnect and ALL gone soo quick I thought i would lose my mind? And all of the first 50 rolls where dead as a coon on a bad day. I went down and nada and down again and then it was all gone? Now I also agree with Harry that the casino is not to blame BUT this hurt alot! By all right,s that game should have spit out a good win maybe even a rare big win and they have happened to me and i think i know when they may happen. But not to get out of the post It was a drag and still to this day It happen,s ?​

This is what the CS gave me to fix the disconnect,s? CS: Here a few steps that might be helpful right away:

CS: - Ensure your version of Flash is up to date.

CS: - Please clear your computer's/device’s Flash cache and taking the following steps:

Ella: - Click on “Website Storage Settings Panel”

Ella: - Clear your flash by clicking on “Delete all sites.”

CS: - Clear you registry/browser history/cookies.

Ella: - Restart your PC

CS: If this does not help we recommend to install the latest Internet Explorer (Version 11) or Google Chrome and reinstall the software.
I have done this before a night of play and it has helped BUT it still happen,s and in the middle of play who can stop to fix the problem? Peace Out! Out Of The Mist! shewoff​

 

[lockinlove]

I can also add some information why bonus round might have higher disconnection the normal spin. This is due to that normally the bonus graphic hasnt been downloaded to your system. When you start the game the normal game is only downloaded. When you enter the bonus mode, the graphic and other information about the game is downloaded from the game provider. This is to make the game start faster when you enter them. Regardless of which casino you play at, this problem will not get better as the problem is with the game provider itself. However, I can also say, that its probably impossible with the current technology to fix these issues to 100%, but as technology develops it will probably be manageable in the future.

I wasnt saying it was rigged or anything. It was really annoying is all.

And when a website where ive lost thousands at doesnt respond to my friendly emails asking a simple question. They become a distant memory. So thanks for answering. I havent gotten an answer from slotsmillions. Just emails trying to get me back lol

 

[Harry_BKK]

I must be the 1st player in line everytime I play, ridiculous my run of luck the past 18 months.

I've had enough with MG, too many coincidences for my liking and what annoys me more, is when you air your opinion on here, (a casino/gambling forum, of all places) you get shot down with sarcastic comments, hence why I rarely post here anymore.

It doesn't matter if I know him personally or not, I trust him and I trust that he knows what he's talking about.
You clearly don't want to trust those who works in this business and i think that is sad.

I don't say that we shouldn't question things, but not technical problems and your last post did sound a little too paranoid. You even collect data after disconnections
I wish I had done that too. My latest huge win of 3000x was right after a disconnection!!

^^^ These are the reason for deciding to keep "mum' in future.

Tirilej, no need to my data collection. You have your hobby, which i would never about, i have mine.

Having studied maths for 5 years at the university majoring in statistical analysis, i can truthfully say i know a little about random events and this data collection has become my hobby. It has served me well in many ways. You would be surprised what you can read from numbers.

I can tell you honestly that every time i apply my statistical analysis when i play i end up winning. I lose worst when i just sit in front of the box and chuck away with medium - high bets without looking at what is happening.

Just to give you one example from today:

- Small depo at VS, playing DOA
- start playing with 10 minimum bets, good pays straight away
- from my previous data i know something good will happen before spin 25 and again pretty quickly after that
- up my bet to 0.18 and on spin 14 i get 3 x scatter, pays 75 x bet
- 27 spins later - 3 scatter again - pays only 8 x bet
- my data now suggest it will take roughly 100-120 spins before i see 3 scatter again and that will most probably will be a good pay and it will quickly give 3 scatter after that again which will pay little
- so i play along with 0.09$ bets and after 100 spins i up to 0.18 again
- it starts showing 2 x scatter a few times and i up the bet 0.27
- i was slightly wrong by 7 spins with my prediction of 100-120, the 3 x scatter came in on spin 127
- 4 reels covered with wilds, pays just under 200 x bet
- since it will pay nothing on the next round i reduce my bet to 0.09$
- 9 spins in i get the 3 x scatter, pays 10 x bet
- so on i go and wait again 100 spins before upping my bet
- at spins 134 @ 0.27 - 3 x scatter - pays only 32 x bet, hence i know it won't give a second round quickly
- my data suggest it will be around 200 spins before it hits again 3 x scatter
- so i stay low at 0.09 and 0.18 until i have done 150 spins
- i up my bet to 0.36 and i know if it will show at least 1 x 4OAK in these 10 spins i will have 3 x scatter soon
- on spin 154 i get 4OAK Hats
- so i stay on 0.36 and on spin 184 it hits 3 x scatter
- pays a measly 14 x bet, data suggests it should give at least 1 or 2 times more 3 x scatter
- if it does that and it still pays little i will have a good 5OAK within 50-75 spins
- indeed within 50 spins i get 2 x 3 scatter which pay 10-16 x bet
- 8 spins after the 3rd bonus round i get 5OAK Pistols
- when it does that it will give either another bonus round or a 2nd 5 OAK soon
- 42 spins later i get 5OAK Boots
- my data suggests now that it will be either 340-360 or 400 - 410 spins before i see 3 scatter again and if it doesn't pay enough to get my balance significantly up again, i will bust out
- stupidly i do not leave the slot, wanting to believe that it will be random and it won't take that long
- between spin 340 - 360 i get 6 x 2 scatter but it doesn't hit the 3, so i know it will be just over 400
- on spin 408 i get 3 x scatter, pays 26 x bet
- now i know it is game over and if i stay on the slot i will bust out, even if you get another 3 x scatter, the pay won't be enough to recover
- which happens 12 minutes later because i did not follow my data

EDIT: bust-out delayed by 6 minutes after getting the notorious and mandatory 3 x scatter with the last few spins on a 0.09$ bet.

So depo 25, peaked at 70 - if i would have followed my data to the "T" i could have withdrawn a 45$ profit. Believing in the randomness of the slot has taken it away again.

I played yesterday at 32RED once without even looking at data or keeping track what the slot is doing and lost 500$ in less than 3 hours.