Baptism by Fire Energy Casino - they want to come on board

[The Dude]

Energy Casino is wanting to come on board. You can check them out here:
https://www.casinomeister.com/goto/?c=energycasinobonus

Which actually offers an exclusive bonus.

If you don't want the bonus, you can check them out here:
https://www.casinomeister.com/goto/?c=energycasino

Please welcome their casino rep Norbert:
https://www.casinomeister.com/forums/members/37479/

Affiliates can sign up here.

Please post your experiences, comments, and criticisms here in this thread. If all goes well in 60 days, we're good to go then.

 

[dunover]

Already played there, won a few quid, withdrawal paid in a couple of hours and back to debit card 2 days later. Good game selection and no slow spins. I can't see an issue with my experiences there.

 

[NorbertEnergy]

Hi Everybody,

Bryan thank you so much for the chance to pass the well known CM BBF.

My name is Norbert from the Energy Team, I will be here to help so please feel free to post your feedbacks, opinions and any other idea about us.

We created an exclusive welcome package with special conditions for mostCM members please feel free to register through that link!

Thank you.

 

[vorcirion]

is it possible to get this casinomeister welcome bonus if depositing with neteller?

 

[muziq]

really nice casino no issues but hav to close account because no bonus via deposit to neteller

still cant understand why it dont change game play or rng and cards not easy to get in all parts of the worlds

e wallet is simple and free... i know we cant argue for a bonus its a casinos choice


hope they will give bonus to neteller deposits atleast an exception to cm members

nevertheless i wish them easy BOF

 

[brianmon]

no bonus via deposit to neteller

still cant understand why it dont change game play or rng and cards not easy to get in all parts of the worlds

e wallet is simple and free... i know we cant argue for a bonus its a casinos choice

That's why I've never considered joining. Plus the extra wagering for UK players

 

[The Viking]

No bonus if deposit with Neteller ? really
edit i see my country is not even listed for Avalible bonuses anyway

 

[lotusch]

Hi Everybody,

Bryan thank you so much for the chance to pass the well known CM BBF.

My name is Norbert from the Energy Team, I will be here to help so please feel free to post your feedbacks, opinions and any other idea about us.

We created an exclusive welcome package with special conditions for mostCM members please feel free to register through that link!

Thank you.

Hi Norbert,

I hear good things about this place and I am a member myself but I got absolutely hammered on your Novomatic slots. (Lucky Lady Charm - 1000 Euro without any decent win LOL). I know - Mega High Variance.
This was a good while ago by the way.
But haven't played there in a while but I see there is much more game choice now.
Might give you guys another spin!

Add some more EP in my account hehe!


Good luck with the BBF!

 

[NorbertEnergy]

is it possible to get this casinomeister welcome bonus if depositing with neteller?

Hi,

Thanks for your message. Yes e-Wallets are available for CM members if they register through our special offer!

Good luck!

 

[NorbertEnergy]

really nice casino no issues but hav to close account because no bonus via deposit to neteller

still cant understand why it dont change game play or rng and cards not easy to get in all parts of the worlds

e wallet is simple and free... i know we cant argue for a bonus its a casinos choice


hope they will give bonus to neteller deposits atleast an exception to cm members

nevertheless i wish them easy BOF

Hi,

Please check the exclusive CM bonus e-wallets, free cash and free spins all available for CM members!

 

[NorbertEnergy]

That's why I've never considered joining. Plus the extra wagering for UK players

Hi brianmon,

If you register through our special CM landing page, the wager req. for UK players is 25x and you can use e-Wallets in order to get the bonus!

Enjoy!

 

[NorbertEnergy]

Hi Norbert,

I hear good things about this place and I am a member myself but I got absolutely hammered on your Novomatic slots. (Lucky Lady Charm - 1000 Euro without any decent win LOL). I know - Mega High Variance.
This was a good while ago by the way.
But haven't played there in a while but I see there is much more game choice now.
Might give you guys another spin!

Add some more EP in my account hehe!


Good luck with the BBF!

Hi lotusch,

True, we added a lot of new games! Novomatic, NetEnt and Microgaming all available now in our portfolio. I am so sorry that you were not so lucky in past, but I still hope that you will give it a shot again soon! Let me know how if I can help!

Cheers!

 

[fun4all]

Great casino this, quick payouts and novamatic games

 

[NorbertEnergy]

Great casino this, quick payouts and novamatic games

Hi fun4all,

Thank you so much for the positive feedback! Our payment department is always trying to accept all the cashout request rapidly to let the players to enjoy their winnings ASAP! Near by Novomatic, we have Net Entertainment and Microgaming slots too please feel free to try them!

Thanks

 

[NorbertEnergy]

No bonus if deposit with Neteller ? really
edit i see my country is not even listed for Avalible bonuses anyway

Hi,

I am so sad that your country was not included in our special e-wallet list, but you can choose our standard welcome bonus offer under the general terms and conditions . Please let me know if no bonus appears after you register so I can can investigate the problem. Normally the 100% WB offer will appear right on the deposit page for you.

Thanks.

 

[muziq]

Hi,

Please check the exclusive CM bonus e-wallets, free cash and free spins all available for CM members!

but i already have an account

or is this for existing members also....

 

[NorbertEnergy]

but i already have an account

or is this for existing members also....

muziq, I am really sorry. We were working hard to have our official entrance here at CM BBF. As result we can offer this promotion only for newly registered customers who accepted the special landing page terms. I hope you will still enjoy our casino service because if we pass the BBF trial with success, we will offer a lot of extra promotions for all the CM members, from which you will have to chance to profit! Stay with us!

 

[muziq]

muziq, I am really sorry. We were working hard to have our official entrance here at CM BBF. As result we can offer this promotion only for newly registered customers who accepted the special landing page terms. I hope you will still enjoy our casino service because if we pass the BBF trial with success, we will offer a lot of extra promotions for all the CM members, from which you will have to chance to profit! Stay with us!

i knw that thats ok usually its for ppl who register first time no worries

sure i will re open my account as the casino is in CM now

and i hope you can give an exception to use ewallet in the coming promos


u r a cool and nice rep so the bOf will pass in flying colours

 

[NorbertEnergy]

i knw that thats ok usually its for ppl who register first time no worries

sure i will re open my account as the casino is in CM now

and i hope you can give an exception to use ewallet in the coming promos


u r a cool and nice rep so the bOf will pass in flying colours

Hi,

Thanks for the kind words I really appreciate that. Hopefully we will manage to pass it, I am here to minimize the variance . I can't promise nothing about the e-wallets for you, but I will ask our IT team how we may handle these kind of special situations. Not today or tomorrow but I will try to solve this asap.

 

[Harry_BKK]

Hi Norbert,

i posted this in a different Energy Casino thread, can you please check.

Thanks
Harry

Hi Brian, maybe better directed at Norbert .....when i click on the link i get a blank page saying: EnergyCasino is unavailable in your country.

However, when i enter energycasino.com into my browser the page is loading with no problems.

Question is now, does Energy Casino accept players from Thailand? or is just that link with the special CM bonus offer not available for me?

Oh, and are players depositing with Neteller now getting the welcome bonus or the CM special bonus? I cannot use Thai visa or mastercards for deposits, transactions to casino sites are declined..... my only options are Neteller, Ecopayz and Entropay. Skrill won't work either in Thailand for casino deposits.

Cheers
Harry

 

[NorbertEnergy]

Hi Norbert,

i posted this in a different Energy Casino thread, can you please check.

Thanks
Harry

Hi Harry_BKK,

Yes I saw your question in that topic, sorry, I just need a bit time to prepare a proper response to that case. One thing is sure, if you are Thai citizen and you use all the Thai details you cannot opt in for this special bonus and you can't get any bonus using e-wallets. So for you the standards terms and conditions should apply. Neteller transaction should be available for you, just you can't opt in for any kind of bonus. Now the big question is why the links provided by Bryan are not available for you and the normal page is working. To be honest never had such an issue before, could you please click on any of the links from this thread and send me a screenshot to support at energycasino.com ? I will investigate this with our IT team and I will contact you personally via email after that. I hope we will find out what is wrong.

Thank you so much.

 

[Harry_BKK]

Hi Harry_BKK,

Yes I saw your question in that topic, sorry, I just need a bit time to prepare a proper response to that case. One thing is sure, if you are Thai citizen and you use all the Thai details you cannot opt in for this special bonus and you can't get any bonus using e-wallets. So for you the standards terms and conditions should apply. Neteller transaction should be available for you, just you can't opt in for any kind of bonus. Now the big question is why the links provided by Bryan are not available for you and the normal page is working. To be honest never had such an issue before, could you please click on any of the links from this thread and send me a screenshot to support at energycasino.com ? I will investigate this with our IT team and I will contact you personally via email after that. I hope we will find out what is wrong.

Thank you so much.

Thanks for your quick answer Norbert

Screenshots sent to your support address.

I am a German citizen residing in Thailand and would love to register with Energy Casino. I am not too much into bonuses as i usually deposit much more than the bonus is for, however, once in a while a bonus is nice to have, especially since the welcome bonuses are mostly 200$ or more.

 

[NorbertEnergy]

Thanks for your quick answer Norbert

Screenshots sent to your support address.

I am a German citizen residing in Thailand and would love to register with Energy Casino. I am not too much into bonuses as i usually deposit much more than the bonus is for, however, once in a while a bonus is nice to have, especially since the welcome bonuses are mostly 200$ or more.

Hi,

I got your email, thank you so much. I hope we will solve this soon. Details were sent via support!

 

[lotusch]

Hi lotusch,

True, we added a lot of new games! Novomatic, NetEnt and Microgaming all available now in our portfolio. I am so sorry that you were not so lucky in past, but I still hope that you will give it a shot again soon! Let me know how if I can help!

Cheers!

I will do,thank Norbert...
I wanna get me one of those t-shirts...

 

[NorbertEnergy]

I will do,thank Norbert...
I wanna get me one of those t-shirts...

Hi,

I don't know exactly when you stopped playing, but a lot of new gadgets and clothes were added in our EnergyShop! Definitely, its time to get some new shirts!

 

[KasinoKing]

Hi brianmon,

If you register through our special CM landing page, the wager req. for UK players is 25x and you can use e-Wallets in order to get the bonus!

Enjoy!

I got so excited when I saw that, that I went and signed-up an affiliate account and was just about to open a player account too...

But luckily I checked the T&Cs first... and found it is DEPOSIT+BONUS x25
And that's supposed to be a "special"??
No thanks.

KK

 

[NorbertEnergy]

I got so excited when I saw that, that I went and signed-up an affiliate account and was just about to open a player account too...

But luckily I checked the T&Cs first... and found it is DEPOSIT+BONUS x25
And that's supposed to be a "special"??
No thanks.

KK

Dear KasinoKing,

Thank you for your opinion. We truly wanted to create a special offer for the CM community, I am really sorry that you don't like our promotion. In summary please let me present what is special in this offer: 250€ WB bonus with the possibility to opt-in using e-Wallets which is not like in our general offer. Up to 50 Free Spins for those who chose our special WB offer. 5€ totally free as a no deposit bonus for those player who would like just to test us. 25x wager for UK players (in general offer its 30x)

We totally understand that you don't like the type of the wager requirements but sadly right now I personally cannot do anything about it. Please let me know if you have other comments regarding our services I record all the feedbacks and our team will try to find a solution.

I hope that one day, you will test our page and maybe you will join our affiliate program too! The Energy doors will be always open for you.

Thank you so much.

 

[brianmon]

I got so excited when I saw that, that I went and signed-up an affiliate account and was just about to open a player account too...

But luckily I checked the T&Cs first... and found it is DEPOSIT+BONUS x25
And that's supposed to be a "special"??
No thanks.

KK

Cheers KK. I was going to sign up tonight. But it looks like Betspin will be getting my money (only 35xB, and wager-free free spins)

 

[Captain Chaos]

I've had a look at the site and have a couple of questions.

Firstly, I notice that you accept Visa and Mastercard Credit Cards. Most Casinos I play at accept their Debit Card equivalents. Is this also the case with you guys and if not will this option be added in future?

Secondly, I notice that there are withdrawal limits on each withdrawal method. Are these limits per transaction, daily, weekly or monthly? Also, in the case of a large win, would it be possible to speak to CS and get these limits removed or a payment plan put in place? What happens with these withdrawal limits if a Progressive Jackpot is won?

 

[D2Hammer]

I made a 100 EUR deposit (no bonus) yesterday and just cashed out 1400 EUR. Very nice casino and very fast payout! (about 30 mins.) :notworthy

 

[NorbertEnergy]

I've had a look at the site and have a couple of questions.

Firstly, I notice that you accept Visa and Mastercard Credit Cards. Most Casinos I play at accept their Debit Card equivalents. Is this also the case with you guys and if not will this option be added in future?

Secondly, I notice that there are withdrawal limits on each withdrawal method. Are these limits per transaction, daily, weekly or monthly? Also, in the case of a large win, would it be possible to speak to CS and get these limits removed or a payment plan put in place? What happens with these withdrawal limits if a Progressive Jackpot is won?

Hi,

We accept VISA and Mastercard credit and also debit cards too. In case you will use Mastercard for deposit you will only able to withdraw into your bank account via bank transfer.

The limits for each method are per transaction, the maximum withdrawal amount per day is €5000. Due to security reasons, in any 24h period players may only withdraw the maximum amount of €5000 unless a larger amount has been agreed by prior arrangement. So in case you will hit the Jackpot our VIP management and payment will contact you to talk about the details. As I know in case of a large winning, for security reasons we don't transfer it in one batch but the 5000 limit will be increased ofc, if you will request that.

For more informations about the Withdrawal please check our T&C point 13.

or

Let me know if you have other questions.

Good luck!

 

[NorbertEnergy]

I made a 100 EUR deposit (no bonus) yesterday and just cashed out 1400 EUR. Very nice casino and very fast payout! (about 30 mins.) :notworthy

Congrats! It wasn't that hard right?

 

[Captain Chaos]

Hi,

We accept VISA and Mastercard credit and also debit cards too. In case you will use Mastercard for deposit you will only able to withdraw into your bank account via bank transfer.

The limits for each method are per transaction, the maximum withdrawal amount per day is €5000. Due to security reasons, in any 24h period players may only withdraw the maximum amount of €5000 unless a larger amount has been agreed by prior arrangement. So in case you will hit the Jackpot our VIP management and payment will contact you to talk about the details. As I know in case of a large winning, for security reasons we don't transfer it in one batch but the 5000 limit will be increased ofc, if you will request that.

For more informations about the Withdrawal please check our T&C point 13.

or

Let me know if you have other questions.

Good luck!

Ok, that's great, thank you.

I know all about the MasterCard issue so that's fine. It's always been a bugbear of mine but I know it's out of your hands, so no worries there!

Would it not make sense then for yourselves to increase the withdrawal limits to 5000 for each method if that is the 24 hour limit? Depending on the method you currently have 3 different limits and so, if, hypothetically I won 5000 and withdrew to Visa, it would require 3 separate transactions. Surely this cannot be good for the casino in terms of processing costs nor the player in having to make several transactions when it could be done in one hit without breaching the limit? At least then, with a unified withdrawal limit across the methods of withdrawal it would make it more clearer to the player that there is a 5000 limit for withdrawals in play? Otherwise it's possible that a player may assume that that is all they can take out per day/week/month etc. I think it's just better for the player to have it clear and upfront and perhaps for yourselves in terms of processing in the event of unnecessary multiple transactions.

 

[D2Hammer]

Congrats! It wasn't that hard right?

 

[NorbertEnergy]

Ok, that's great, thank you.

I know all about the MasterCard issue so that's fine. It's always been a bugbear of mine but I know it's out of your hands, so no worries there!

Would it not make sense then for yourselves to increase the withdrawal limits to 5000 for each method if that is the 24 hour limit? Depending on the method you currently have 3 different methods and so, if, hypothetically I won 5000 and withdrew to Visa, it would require 3 separate transactions. Surely this cannot be good for the casino in terms of processing costs nor the player in having to make several transactions when it could be done in one hit without breaching the limit? At least then, with a unified withdrawal limit across the methods of withdrawal it would make it more clearer to the player that there is a 5000 limit for withdrawals in play? Otherwise it's possible that a player may assume that that is all they can take out per day/week/month etc. I think it's just better for the player to have it clear and upfront and perhaps for yourselves in terms of processing in the event of unnecessary multiple transactions.

I am not a payment guru but this seems to be legit I forwarded this to our finance department hopefully they will apply some changes if its possible or at least they will explain it (even if the rules are made by others). As I said you will not have to worry, we have our VIP team who will take care of you in case you will have some special requests. The most important is to make our customers satisfied and if they have a request which is possible to perform from our side, we do our best to make it happen. All of the details are explained in the T&C and our support team is always near by you via mail or chat in order to clarify any kind of question.

I appreciate your feedbacks, please let me know if you found other strangeness related to our casino, terms etc.

Thank you.

 

[NorbertEnergy]

Hi,

Let me please clarify the e-Wallets option.

All those CM members (selected countries, the list can be checked on the landing page), who will sign-up through the special landing page or links provided by Bryan in the first post will be able to opt-in for all of the bonus offers using Skrill, Neteller or PaySafeCard. The bonus conditions are better than the standard offer (it is 250€ WB - D+B 25x wager).


In general we offer e-Wallet deposit and withdrawal option for all of our customers, but if you sign up without using these special CM links you will be not able to opt-in for bonuses by using e-Wallets.

Thanks

 

[michielm1]

energy casino is second to none i.m.o.

simple as that

 

[joaoismail]

Hi Norbert,

I hear good things about this place and I am a member myself but I got absolutely hammered on your Novomatic slots. (Lucky Lady Charm - 1000 Euro without any decent win LOL). I know - Mega High Variance.
This was a good while ago by the way.
But haven't played there in a while but I see there is much more game choice now.
Might give you guys another spin!

Add some more EP in my account hehe!


Good luck with the BBF!

Much like you I spent 1500 euros and no considerable win at energy casino. Will never play there again.

 

[NorbertEnergy]

Much like you I spent 1500 euros and no considerable win at energy casino. Will never play there again.

Dear joaoismail,

I am so sorry that you had some unlucky game sessions in our casino. Please let me know if I can help you with anything in order to change your mind. Sadly, nobody can predict how good or bad a game session will be, but of course, we accept and respect your decision.

 

[NorbertEnergy]

energy casino is second to none i.m.o.

simple as that

Hey, good to see you again! I think it's time to ask our EnergyShop manager to introduce a branded energy Fishing Hat in our portfolio

 

[Fjellsame]

Signed up last night. €30 deposited - €150 withdrawn after meeting the WR.
Games running smooth and and a very fast payout, took only about an hour.

Can recommend this casino to others

 

[gokkie]

I have been playing at energy casino for a month or so.
I think they are great! Very fast payout, usually within 30 minutes or less.
Very nice support and MG, netent and novomatic slots. Need I say more.

Only one downside: You only have one free withdrawal per week. For every second, third, fourth etc withdrawal per week you have to pay a 10€ fee.
I do not like that at all as I cash out small most of the time. So my home is still redbet and I play at energy only occasionally to play novomatic slots.

 

[The Viking]

Well did a €60 deposit tonight took the 50% reload bonus, and figure i give the Novamatic games a go
but this is all i got just wouldnt load, tried diffrent browsers, diffrent games all the same
so in the end blew it all on some Netent games.

 

[NorbertEnergy]

Well did a €60 deposit tonight took the 50% reload bonus, and figure i give the Novamatic games a go
but this is all i got just wouldnt load, tried diffrent browsers, diffrent games all the same
so in the end blew it all on some Netent games.

Hi,


Did you contact our support regarding this error? First I thought that maybe it was because of the Flash Player, but its strange that you managed to play on NetEnt games. I will try to check this ASAP with our IT team and most probably I will contact you official through support.

[I read that you had used a bonus offer, the Novomatic game which you tried to play was general slot game (like Book of Ra, Sizzling Hot etc) or Table Games/Video Poker? The bonus cannot be wagered on Table Games/Video Poker. This is the first time when I see such an error regarding Novomatic games. You played from PC or Mobile / Tablet? Did you connect from FO IP? or maybe DE, AT, CH? ]

I am sorry for any problems we might have caused you and thank you for your patience.

 

[NorbertEnergy]

I have been playing at energy casino for a month or so.
I think they are great! Very fast payout, usually within 30 minutes or less.
Very nice support and MG, netent and novomatic slots. Need I say more.

Only one downside: You only have one free withdrawal per week. For every second, third, fourth etc withdrawal per week you have to pay a 10€ fee.
I do not like that at all as I cash out small most of the time. So my home is still redbet and I play at energy only occasionally to play novomatic slots.

Hi gokkie, thanks for the feedbacks.

Regarding the withdrawal fee. In case you will certain account activity our team could offer you the possibility to have more withdrawals for free in a week. Of course I cannot guarantee that but this could be applied in case of our loyal players (based on their account activity, not not necessarily a VIP Club member) If you will keep playing in our casino regularly, more likely that one day you may have this possibility too.

We added some new Novomatic games in our portfolio, feel free to try them out too!

 

[The Viking]

Hi,


Did you contact our support regarding this error? First I thought that maybe it was because of the Flash Player, but its strange that you managed to play on NetEnt games. I will try to check this ASAP with our IT team and most probably I will contact you official through support.

[I read that you had used a bonus offer, the Novomatic game which you tried to play was general slot game (like Book of Ra, Sizzling Hot etc) or Table Games/Video Poker? The bonus cannot be wagered on Table Games/Video Poker. This is the first time when I see such an error regarding Novomatic games. You played from PC or Mobile / Tablet? Did you connect from FO IP? or maybe DE, AT, CH? ]

I am sorry for any problems we might have caused you and thank you for your patience.

Hi
I was playing from PC, and the games i tried and didnt work were, Book of Ra, Rumpel wildspin, Power star, etc
didnt work last, but what do you know, all working this morning just had a look to bad i blew it last night, should have gone to bed
last night and wait

 

[NorbertEnergy]

Hi
I was playing from PC, and the games i tried and didnt work were, Book of Ra, Rumpel wildspin, Power star, etc
didnt work last, but what do you know, all working this morning just had a look to bad i blew it last night, should have gone to bed
last night and wait

Hi,

The interesting thing is that nobody else reported such an error last night. I had reviewed more of our clients Novomatic spins from last night and it seems to be that error occurred just under your account. The case was forwarded to the IT team, if they will find something I will send you a PM. I hope that, this was just a one time error, in case it will happen again please contact our support team and send a screenshot so they may take care of it in time. It is not impossible for us to check it on next day but I think its better if we try to clarify it asap.In case I will get a response from our IT, as I wrote before I will contact you immediately.

Thanks

 

[dunover]

I had a similar issue of Betspin last night - Net-entrails games would NOT load in IE, but would in Chrome. had the same issue, a blank screen/game.

This seems to occur at many different multi-platform sites quite regularly.

 

[NorbertEnergy]

I had a similar issue of Betspin last night - Net-entrails games would NOT load in IE, but would in Chrome. had the same issue, a blank screen/game.

This seems to occur at many different multi-platform sites quite regularly.

Hi,

I am not sure if IE could be recommended in general for playing in any online casino. I personally hate it

The fact is that I never seen such an error with our Novomatic games, back from 2013 I have seen 2 comments regarding some minor Novo issue in our mailbox and there was another player in the old CM EnergyCasino thread who experienced some problems with another game provider. The source of the problem was the outdated Flash Player soft.

We do our best to minimize this kind of errors so this is why I had contacted the IT to do profound check. Let's hope that this will remain an individual case.

 

[lotusch]

Had a session on Energy Casino last week and I promised to get back.
All games ran flawless and it is nice to see the expansion of their games portfolio.
Still no cash out managed but I suppose that is just a matter of time hehe.

Anyway looks like a good place to play.


Mark.