Right, so the software provider has a catastrophic error in one of its slots, so HIGHIQ pays for them finding that out? He's done them a favour in the end. As for the Dutch IRS, your statement about HIGHIQ's taxes is totally without foundation and assumptive.
As for the screenshots, you are correct but think about it - if YOU had a 'system' would you give it away to all and sundry on CM?
A casino can only have 'exploiters' if they are careless enough to have something to exploit - whether that be over-generous EV+ bonuses or in this case, lunatic software from RTG.
I pretty much agree with you, i have no idea how the contracts between the casino and RTG work. But i would be pretty pissed if i were Intertops having been sold broken software that damages my reputation.
I have no idea if they could have made RTG pay the player for their own incompetence or if it is solely the casinos risk.
I wouldn't call this a game malfunction as such, to me that implies that the game is working correctly to begin with and then something goes wrong later, here we are talking about a design oversight which left the game open to exploitation.
And even when being made aware that the game didn't work properly they still didn't take it down. Sure legally they are probably in the clear, but it doesn't instill confidence in the people playing their software.
This case should be a warning to everyone playing RTG, stay away from new games unless you are willing to be a paying beta tester.


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I noticed bug in the very first day and was surprised the game was not pulled for so long.


