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dizzywin/ digimedia/ fortune lounge casine rep?

Discussion in 'Online Casinos' started by Mosse, Nov 25, 2015.

    Nov 25, 2015
  1. Mosse

    Mosse Experienced Member

    Occupation:
    government
    Location:
    finnlandia
    is there such here on the forum?
     
  2. Nov 26, 2015
  3. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    2 people like this.
  4. Nov 26, 2015
  5. fortunelounge

    fortunelounge Accredited Casino Representative

    Occupation:
    Operations Manager
    Location:
    South Africa
    Hi Mosse

    Anything I can help with ?

    Regards

    Wim
     
    2 people like this.
  6. Dec 2, 2015
  7. Mosse

    Mosse Experienced Member

    Occupation:
    government
    Location:
    finnlandia

    Wim was very helpful and solved my issue! Big thx for him!
     
    3 people like this.
  8. Jun 28, 2016
  9. conconsmama

    conconsmama Full Member

    Occupation:
    stay at home mom
    Location:
    canada
    I have been trying to get in touch with the rep for Dizzy win but haven't received a reply to my message.

    I withdrew $500 on June 23rd. After the pending period they approved the withdrawal but only $200 of it.

    Here is what I was told in an email:

    "This is confirmation that your withdrawal has been sent for processing during the course of today.

    The payment will be structured and paid in increments of $200 to avoid any problems with your payment reaching you.

    Once you receive the payment, please request another withdrawal, so that we can process the next payment once the mandatory pending period has lapsed. Your remaining balance of $300 will be credited back into your account."

    I checked my account and sure enough the $300 was removed from the pending withdrawal and put back into my account balance. This seems seriously wrong to me. I have already requested the withdrawal and waited the mandatory pending period. Obviously they are hoping I am going to be frustrated and reverse it all.

    Hoping someone can help with this.
     
  10. Jun 28, 2016
  11. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    It says you're in Canada. Could that be the problem?
    I've read in several threads lately that many have a problem getting paid there because the banks don't want anything to do with gambling.

    I hope someone else can give you a better answer but that was my first though.
    No reversing please :)
     
  12. Jun 28, 2016
  13. conconsmama

    conconsmama Full Member

    Occupation:
    stay at home mom
    Location:
    canada
    Oh I never even thought of that. I am in Canada but I have never had any problem with my payment going through. I had a few pretty decent withdrawals last week and they came through my bank with no problems.

    I just dont like that the remainder was put back into my balance and I have to start all over with the withdrawal and waiting period again. Seems unfair. They should just leave it as a pending withdrawal until the first payment goes through.
     

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