Mr Vegas

Hi @toms596

There's no official rep here for Mr Vegas. The best chance is to email Team Mr Vegas (mrvegasteam@mrvegas.com), they should be able to sort things out for you.

You can also drop us a private message and we'll see how we can help you out.

Kind regards,
Team Videoslots
 
It got sorted in the end although the promised email never arrived the money just appeared in my account
 
Just thought I would check some of my stats on Mr Vegas, as my gameplay there is nothing short of appalling (no surprise really, as it’s Videoslots with different pants on).

Dead or Alive 1 and 2 have been particularly dreadful so I just thought I would check the rtp. Couldn’t remember how long I had played there so went from 1/01/2023. It obviously wasn’t that long as it showed a flat line up until I started. Strangely when I hovered over the line it shows 92.06%. The help file says it runs at 94.03%.

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Message Team Videoslots (private)

They may respond that way but AFAIK, they don't deal with Mr. Vegas issues on the public forum.

@Mr Wild does though as far as I am aware. I mean Team Videoslots have helped me with Mr Vegas issues and on Friday replied when I needed help with Mega Riches. So they do kinda help but yeah they do need to either get the Team Videoslots team to cover all their brands, after all when you get emails from any of the brands when you deposit or withdraw etc it always says videoslots as the company name for their other brands.
 
How's this for an overall RTP? Also, they always do a switch and bait. Promo is for 100% deposit with 75 free spins on Jack and the Beanstalk/Bonanza. Free spins never work so they sub with Sugar Rush. Absolute
rubbish.
 

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How's this for an overall RTP? Also, they always do a switch and bait. Promo is for 100% deposit with 75 free spins on Jack and the Beanstalk/Bonanza. Free spins never work so they sub with Sugar Rush. Absolute
rubbish.
Seem like you should keep to RAW games ;)

What FS do you have issues with?
 
Just like, at a glance I should stick to Razor Shark, right? Until you take a look and then it doesn’t look so great. 1 free spin and it skews my overall rtp to make it look somewhere near.

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Seem like you should keep to RAW games ;)

What FS do you have issues with?
I have issues with not having the games that were promised. Ie jack and the beanstalk and bonanza. I can play these in regular mode but not in free spin mode. This seems like an obvious bait and switch.
 
I have issues with not having the games that were promised. Ie jack and the beanstalk and bonanza. I can play these in regular mode but not in free spin mode. This seems like an obvious bait and switch.
Yes we spotted and issue here. Will be resolved. Did you get replacement spins?
 
Yes we spotted and issue here. Will be resolved. Did you get replacement spins?
Yes. On sugar rush. 94.5/% RTP vs 96% so not happy. Same thing happened in June with jack and the beanstalk promo free spins so seems to me like a bait and switch scheme.
 
Yes. On sugar rush. 94.5/% RTP vs 96% so not happy. Same thing happened in June with jack and the beanstalk promo free spins so seems to me like a bait and switch scheme.
Will sort it out and get you some FS in Jack when its fully sorted. Main issue is that Evolution have changed the integration and it was between two integration and some FS was given to the old system. We need to run a full scan to spot all of them and change to new system. Ontario was first to go out on new system so you guys was hit hardest with problem on netent spin or any other provider owned by Evolution. Pls PM me your email at VS and I will get you the FS when it sorted. Fix will take 1-2 weeks at least.
 
Will sort it out and get you some FS in Jack when its fully sorted. Main issue is that Evolution have changed the integration and it was between two integration and some FS was given to the old system. We need to run a full scan to spot all of them and change to new system. Ontario was first to go out on new system so you guys was hit hardest with problem on netent spin or any other provider owned by Evolution. Pls PM me your email at VS and I will get you the FS when it sorted. Fix will take 1-2 weeks at least.
Thanks for your help. PM has been sent
 
As I’ve always stated, Mr Vegas is one of the worst (if not the worst), supposedly legit, sites you can possibly play at. Every single game there plays appallingly, despite them (allegedly), having the same rtp as other sites.

And before you chime in @ChopleyIOM, yes like you at 3 dice, I keep giving it the benefit of the doubt, thinking it will even up. It’s now gone way past that stage as I am convinced that they are running sub rtp games. There’s no other way to explain shite like this.

Over 2 weeks of playing, several £100 pounds in deposits, with a £1,700 play through, rtp of 71.74%, biggest win £21.84 (I know takes some believing) and not 1 single bonus. That is simply disgusting by anybody’s standards.

That is impossible unless they are running a bent version, which I suppose, given that Evolution and BTG are involved, is highly likely.

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You should @ me to prevent me replying like chopley!

As I'll just tell you 2700 spins is nothing, especially on a game like bonanza which is pretty damn volatile.

You are a fisherman, fishing in a river full of tiny (0) and small (low win) fish. Occasionally medium sized fish float past and sometimes, very rarely, a Goliath grouper (yuge) trundles on by.

It just so happens on this expedition barely any medium sized fish turned up. Can happen at this volatility.

I've gone five figures of spins without 100x before across the tens of websites sequentially. On the same slot. It just happens. There are so damn many tiny fish that sometimes that's all you catch.

It's a bad bad streak but it's far from impossible. In fact it's extremely probable to happen to people occasionally.
 
You should @ me to prevent me replying like chopley!

As I'll just tell you 2700 spins is nothing, especially on a game like bonanza which is pretty damn volatile.

You are a fisherman, fishing in a river full of tiny (0) and small (low win) fish. Occasionally medium sized fish float past and sometimes, very rarely, a Goliath grouper (yuge) trundles on by.

It just so happens on this expedition barely any medium sized fish turned up. Can happen at this volatility.

I've gone five figures of spins without 100x before across the tens of websites sequentially. On the same slot. It just happens. There are so damn many tiny fish that sometimes that's all you catch.

It's a bad bad streak but it's far from impossible. In fact it's extremely probable to happen to people occasionally.
I’ve never had anything remotely close to that in 7 years and over 2 million spins so I think you’re way off the mark there. Bonanza boasts 75% rtp in the base game so it’s not even a volatile slot. Backed up by the fact that a x1,000 win is extremely rare.
 

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