I wonder how Schankie's Destination dispute is going with Montana?
It seems to me that Montana Overseas would be doing both themselves and the complainants a favour if they improved their communications i.e. an acknowledgement of a complaint with a reference number should be sent out immediately they get a complaint, and thereafter weekly progress reports would assuage any fears and speculation that the matter was in limbo.
As an occasional mediator I can understand why Montana want to keep complaints off the message boards until they have done their thing - it doesn't make negotiation any easier if there's a message board slamming away on the issue.
Kavaman I'm glad to see you were paid by these bozos.
It seems to me that Montana Overseas would be doing both themselves and the complainants a favour if they improved their communications i.e. an acknowledgement of a complaint with a reference number should be sent out immediately they get a complaint, and thereafter weekly progress reports would assuage any fears and speculation that the matter was in limbo.
As an occasional mediator I can understand why Montana want to keep complaints off the message boards until they have done their thing - it doesn't make negotiation any easier if there's a message board slamming away on the issue.
Kavaman I'm glad to see you were paid by these bozos.