Hi stillwinning and hi to everybody following this thread,
First of all, it is important to explain to the community of Casinomeister what exactly happened. I won’t reveal any confidential information.
You registered on our casino on the Friday 31st of March 2017 at 12:31 CET and deposited several time the same day at 12:58, 12:59, 13:00 and 13:01. To deposit you used a Skrill account. That same day, you played and you won as mentioned earlier in this thread a "5 figure". At 15:20, you asked for a withdrawal. On the Monday 3rd of April, we asked you to prove your identity and a screenshot of your Skrill account since we noticed that the name of the Skrill account used was different than yours. We also noticed that the name of the Skrill account’s owner is actually an affiliate registered in our affiliation program (Affiliate Republik) and on top of that, you, as a player, were tagged to this same affiliate. Meaning that, every losses would have been converted into a commission for your "friend" affiliate and every winnings, for you.
The same day, while we were waiting for the screenshot, you tried to deposit with a credit card that was also not on your name, but on the name of the same person, owner of the same Skrill account. At 15:26, we received the screenshot of the Skrill account but it did not show the account owner’s name, so we asked you for another screenshot with the account owner’s name. From there, we did not hear back from you and you opened this thread on Casinomeister, plus send us a private message after some people of the community suggested you to do so.
What we cannot accept as a casino, SlotsMillion, and as an affiliation program, Affiliate Republik, is the following:
1. You breached our casino’s terms & conditions by using a financial instrument that does not belong to you to deposit (T&C’s available here:
«
In relation to deposits and withdrawals of funds into and from your Member account, you shall only use such credit cards and other financial instruments that are valid and lawfully belong to you.».
2. «Your friend», standing here as our affiliate, breached our affiliation program’s terms & conditions by directly or indirectly playing in our casino under his own affiliate ID (T&C’s available here:
Outdated URL «
The Affiliate hereby agrees that traffic to the website will not be generated by illicit or fraudulent activity, mainly but not limited to sending spam or registering as a player or making deposits directly or indirectly to any player account through his tracker(s) for its own personal use and/or the use of its relatives, friends, employees, or other third parties, or in any other way attempt to artificially increase the commission payable or to otherwise defraud the Company. Violation of this provision shall be deemed to be fraud.».
The fact that you "don't really play that often" at online casinos, that you had no idea it was not allowed (cf 1.), that you did not mention that your "friend" is not only your friend but also an affiliate to which you were tag to and the fact that you hope to get your withdrawal approved by publicly sharing your mistake is, in my honest opinion, definitely not something I would have recommended you to mention in a thread, especially in front of this community made of acknowledged and experienced people.
Anyways, before taking any decisions and in order to deal with this particular case in the most appropriate way, we have contacted our regulating authority, the MGA (Maltese Gaming Authority). We have forwarded them all the necessary information and the link to this thread so that they investigate and give us their feedback regarding the situation and the measures to be taken.
We will keep you informed.
Thank you for your understanding.
Your SlotsMillion's team.