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Discussion in 'Casino Complaints - Bonus Issues' started by davos11, Nov 29, 2013.

    Nov 29, 2013
  1. davos11

    davos11 Experienced Member

    Occupation:
    self employed
    Location:
    uk
    Just another heads up on a misleading promo


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    Battlestar Galactica™ online slot is out now. Sign up now to save the human race and as a reward we'll give you 3000 Free Bets, no deposit needed. You'll get one hour to play and all the winnings are yours to pocket!

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    This little bit here ......"You'll get one hour to play and all the winnings are yours to pocket!"

    When you click through , D'load the software and register you are met with the terms which say the max that can be won is 100 credits


    Obviously this type of bonus is not uncommon and it's usually 100 max winnings to ,But this is not what is advertised in the promotion "all the winnings are yours to pocket"

    I didn't play with them and they are another on my personal 'dont play' list...which grows massively every week now ..

    I can't wait for the day when there's a real governing body for this type of thing and all actions will be punishable ,I'm fed up of being mislead or lied to on what seems like a daily basis ,

    Anyway this is another site i would reccomend giving a miss

    happy gaming
     
  2. Nov 29, 2013
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    There is, refer the ad to the ASA.


    I also doubt the validity of earning ANY comps as you play this, let alone the promised double.

    This is because this promo is run in a flash based "fun money" account that can be launched after registration. Comp points are earned through placing bets in the real money account.

    This mechanism means that any amount of free money can be quoted, £1000, £3000, even £3,000,000 - it makes no difference at all, it's still a case of an hour to make the balance £100 higher.

    In this case, it may be only this one slot that is available, but again, makes no difference whether it's 1, 10, or 1000 different slots, it's STILL an hour to win £100 more than you started with.

    You then have to deposit in order to claim that £100, making it nothing more than a high percentage deposit bonus.
     
    2 people like this.
  4. Nov 29, 2013
  5. davos11

    davos11 Experienced Member

    Occupation:
    self employed
    Location:
    uk
    Yeah , There appear me nothing good to say about this bonus but my main problem was with "all the winnings are yours to pocket!" when obviously they are not , It's £100 max then you need to deposit and then play through a 30x playthrough !

    Plus non of these terms being mentioned anywhere on the email
     
  6. Nov 29, 2013
  7. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Oh come on chaps! You are talking VPL here, only 24-hr. pending, accredited group which I can vouch for personally as having played at ALL their skins. The Promo is actually quite good IMO. What the OP doesn't say is that if it's going badly, you can start the 1hr/3k spins again. In other words, you will end up with £100 in bonus funds after a certain time. You only need deposit £25 to get the £100. The WR is 3500 therefore. You can forfeit the bonus AND cash out if you hit big on your £25 cash balance. Your bonus is also turned to cash in increments too as you redeem each 10%. Of MG sites, this is a quite good deal. I have made the WR on this deal more often than not.
    The fact that £100 is the limit is in the terms, quite clearly. Under their headline which the OP finds deceiving, it does link to the terms. What do people expect? Get 3k spins/1hr and get a big hit, and get £7453 bonus funds for a £25 deposit? Again it's the something-for-nothing culture feeling brassed off when they realize you don't get something for nothing. If you have to deposit and get double loyalty points from your free spins when you were earning the £100, so what? You want free loyalty points BEFORE even becoming a depositing player?
    Please chaps give the full story and understand it before launching these irrational diatribes.
     
    3 people like this.
  8. Nov 29, 2013
  9. davos11

    davos11 Experienced Member

    Occupation:
    self employed
    Location:
    uk
    What i posted has nothing at all to do with what you just said.......

    the fact is this is what is stated and offered in the email / invitation "You'll get one hour to play and all the winnings are yours to pocket!"

    Is this true or false ? Is there any reason they could not have the T's and C's in the email ?

    It's as simple as that

    I know i'm new to the forum but it seems alot of you are so used to being bent over by the casinos that you expect to be deceived and mislead and have actually become ok with it .

    My argument isn't if the bonus is a good or bad one ,It's casino's very carefully wording things or not mentioning things in order to get you to play ,If people aren't veterans of the business then they will fall foul of this ,My message is not directed at you , It's directed at anyone who may get this promo ,If you think it's fair then you can take it ,If not then don't .

    Me PERSONALLY won't play anywhere from now on that does anything like this as It's so easy to be honest and clear with your message and it says alot that this is not the case .


    Also i have noticed alot of posters on this forum are affiliates ,And i wonder if there opinions are down the middle as anything harmful on here about any particular casinos or groups could hurt there income , No fingers being pointed as i have no clue who is and who isn't , It was just something i noticed on another thread .
     
  10. Nov 29, 2013
  11. davos11

    davos11 Experienced Member

    Occupation:
    self employed
    Location:
    uk
    It's like entering one of those time endurance competitions to win a car , Last person to keep there hand on wins ... But instead of winning the car , You just get steering wheel .

    It would have been so easy to have just said this ..



    "You'll get one hour to play and all the winnings are yours to pocket! UPTO 100 CREDITS"

    Why do you suppose they did not mention this ? I mean its a pretty massively important piece of information ..

    Do you think people would be more likely to play If "all the winnings are yours to pocket! " OR "all the winnings are yours to pocket! UPTO 100 CREDITS"

    And that's what my point is

    these promos aren't just sent out willy nilly , They are very very carefully thought out ,Worded very carefully ,I get emails that include the terms within so there is no excuse not to have them in every email

    I am not doubting the casino may be good, may have fast payouts and helpful support but that promo email is indefensible and i can't quite believe you are really.
    If players are going to defend this kind of thing then there will never ever be a level playing field and it encourages casinos to be sneaky and underhanded , You many never ever fall foul of it because of your experience and knowledge but the gambling world and this forum is a community and you should look out for everyone
     
  12. Nov 30, 2013
  13. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    It's got nothing to do with online casinos actually. It's common sense.

    Unless you're five years old, then you'll KNOW that you get nothing for nothing, and that if it sounds too good to be true it usually IS.

    At the end of the day, it's a 400% bonus dressed up in an interactive game.

    The fact that you think everyone that doesn't criticize casinos in every post is an affiliate shows that I'm wasting my time responding to you or assisting you any more.
     
  14. Nov 30, 2013
  15. davos11

    davos11 Experienced Member

    Occupation:
    self employed
    Location:
    uk
    Nifty i didn't ask for you to respond or ask for your help infact in my original message i didn't even ask a question , I just made a statement that others agreed with !
    You decided to comment as you do with every single thread on here and chucked your 50ps worth in as per in as usual a slightly arrogant and condescending tone

    This forum is for everyone ,Not just you
    f this helps only 1 person which it already did then it is worth posting
    I would really appreciate you not "helping" me anymore as i don't remember you ever doing it anyway ,I remember you being patronising sure , But never really helpful ,Thankfully i see this is not a personal issue as based on other threads you seem to be the same with everybody.

    Everyone is free to make there own minds up on here ,Some of us have different standards and expectations to others and that to is fine ,

    And in response to this , Again arrogant comment ...."Unless you're five years old, then you'll KNOW that you get nothing for nothing"

    How many times have people won off free spins ? , How many people have won off a no deposit bonus ? personally i received a promo through the post with a free £50 to play at a certain casino ( 40x WR ) and i won £400 , Brilliant .

    Infact the amount of money i have won off promo's were i have not needed to risk a cent would probably be in to thousands over my life time and i'm sure the same applies to everyone else .

    As per my last thread

    "Thanks for the warning davos11

    It sucks when casinos fool you like that but we learn from every mistake we do.
    Me? I'm learning from others

    I don't play at casinos I don't know but I know a lot of members here that are trying every new casino they see. Someone probably have to do it so the rest of us will find out if it's a good or a bad one.
    I see no wrong with posting a warning like that. If you save one person from going through the same I think it's great.
    Also if someone do a search for this casino, this thread will come up and they will at least see that their promotions are bad. If they chose to play anyway then it's up to them. "

    My threads did NOT help you and that's fine ,But they DID help somebody else who was grateful ,So that makes it worth while in my book

    All information on this forum is valuable to someone and spam to someone else ,Personally i wouldn't be annoyed or offended if something wasn't of any help to me i would just ignore it and move on to the next .It makes for a tidier and friendlier forum ,

    P.S there are alot of affiliates that post on here ,You are completely aware of this as ...Again i have seen you arguing and making comments about them on here ,Rightfully so in my opinion
     
  16. Nov 30, 2013
  17. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Occupation:
    salesman
    Location:
    portugal

    sorry, but, it says every winnings are yours to keep etc...
    but, a question of conscience and thinking. is there some casino or people that would give you "unlimited" winnings with a 25 Deposit?
    ex:
    you give me 25 million €, and i give you €25 only. can be???
     
    1 person likes this.
  18. Nov 30, 2013
  19. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Actually davos is right, I don't like the way they word those types of promos either. Some of the Fortune Lounge casinos have them too. I don't mind the actual promo too much (I've played a few of them) but it is misleading for someone who's never seen them before.

    It's as bad as the free spin promos where they only give you 1 line on a 100 line slot. :rolleyes:

    That being said, I agree not to throw out VPL because of it. I think they're a pretty good group of casinos to play at.
     
    2 people like this.
  20. Nov 30, 2013
  21. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    When you post on our forums ALL of our membership is welcome to respond, even those among us that you don't happen to like. It's not your place to say who can or cannot post. That's a moderator-level function -- if then -- and is best left to the mod squad (that's Bryan, Simmo, Webz and moi), SVP.

    If you have an issue with a forum member that needs our attention please use the Report Post feature and describe your problem:

    [​IMG]

    If it's not worth Reporting then you'd probably be wise to just let it ride. The house ain't gonna burn down by doing so.
     
  22. Nov 30, 2013
  23. maphesto

    maphesto Dormant account

    Location:
    Sweden
    I read ASA, I don't know what ASA is. If I'm wrong, please correct me.

    This is about when Spin Palace screwed up with a promo:


    You must register/login in order to see the link.

    Isn't this promo also using words as free? :confused:

    we'll give you 3000 Free Bets, no deposit needed. You'll get one hour to play and all the winnings are yours to pocket!
    As you do this, you will also earn yourself Double Loyalty Points! Just log in to play and earn your points.


    Are yours to pocket?

    Is this true?
     
    1 person likes this.
  24. Nov 30, 2013
  25. davos11

    davos11 Experienced Member

    Occupation:
    self employed
    Location:
    uk
    Like i said , I never said to throw anyone or anything out or rogue pit anyone .... I just said i will not play there ,And my post gives others the opportunity to decide that for themselves to ,There is no right or wrong , just opinion and everyone has a right to there own !

    AND AGAIN ,

    I have never once said that can or can not post on this forum ,EVER .So can people please just read what is actually said rather than insinuating ,
     
  26. Nov 30, 2013
  27. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This just shows how strict the ASA are. This was not about the wording of these free play with several thousand where "all your winnings" could be kept, but related to the wagering requirement not being part of the main ad, but part of the terms and conditions. Even I, the resident armchair lawyer, am surprised that the ASA upheld this complaint. One thing it does mean though is that the ASA will not tolerate this "but it's industry standard" excuse, even though common sense should tell one that no business would let you walk off with $1000 of their money purely for registering and depositing $25 of your own before asking for a withdrawal. There again, so many people fall for these 419 scams, and send off their £50 or whatever by Western Union to God knows where because some fantasy prince or disgraced government minister from Nigeria has promised them 10% of a billion dollars if they let it go through their bank on it's way out of the country.

    Lucky for the industry, the ASA can't issue fines, merely direct that the ad does not appear again in it's current form.

    This case was from ONE complaint, and the ad was on the casinos own website, not the UK media. It's probably lack of complaints, rather than lax attitudes from the ASA, that has meant this is not a major issue for the industry.

    It would be however, if the ASA were inundated with such complaints from operations throughout the industry, and they upheld most or all of them. This could trigger a referral to the OFT, which WOULD be a major problem for the industry.
     
  28. Nov 30, 2013
  29. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    :lolup: Now I have to go find a youtube for that show, thanks Max.
     
    1 person likes this.
  30. Nov 30, 2013
  31. davos11

    davos11 Experienced Member

    Occupation:
    self employed
    Location:
    uk
    Some sites do let you walk away with cash for nothing , Sure on some there is a limit of maybe 20x25 the bonus but that's still a pretty big chunk of cash

    Like i said i got a through the post letter with an invite, Got £50 free with a 40x playthrough , Cashed out £400 and that was not even the max cashout, I had the money in 3 days .

    These sites are not giving you money for nothing, there giving away free money to get you to sign up and register your details , Some of them say you need to make a deposit of 10p , yes that's 0.10p! just so your card is there all ready to use in the future ,For all the gamble responsibly crap they feed you , ultimately its a industry fed by addicts ,Even if they won't personally admit they are ,Of course there are also many players who player for fun or actually do have it under control

    At the end of the day for me personally i see no reason why they cant just be like good old Ronseal "it does exactly what it says on the tin" ,

    Why the need to have grey areas ? , If a promo says free $100 win up to $100 withdrawable cash for free .Wagering requirements 30x bonus , I may think its not really worth the time to win that amount ...

    But if it says Free $100 bonus , everything you win is yours to keep in cash ..... Your going to think wow what a great offer ,I'll register an account and get playing

    They are both the same offers with the same rules and terms but worded very differently to try and draw you into registering and playing

    Luckily from the help of this forum i am nor always sceptical of everything and i will go into chat and ask directly about this kind of stuff ,But there will be alot that do not .... Plus is that really what we should have to be doing in this day and age ,Should we just have to accept the manipulation ,grey areas and trickery ? Again for me personally if i get any scent of this kind of thing from a casino i close the account and never go back
     
  32. Nov 30, 2013
  33. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Gotta agree with the OP here: it does suggest you can keep it all and should be re-worded.

    As an experienced player, most of us know the pitfalls in this industry but newbies don't and this could definitely mislead - like many T&C's, especially bonus-related. It's one of my bugbears - I feel the industry is it's own worst enemy at times and things like this only back up the calls for strict regulation and more stringent licensing. As Max would put it, :slapshead:

    By the by, this promotion also suggests you can save the human race by playing a slot machine. The ASA might also be interested in that too :cool:
     
    2 people like this.
  34. Nov 30, 2013
  35. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    :what:

    You mean I wasted an entire DAY thinking I was doing some social good deed:mad:
     
  36. Dec 1, 2013
  37. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    You said "i didn't ask for you to respond" and "I would really appreciate you not 'helping' me anymore". Since "respond" and "help" typically involve posting I think it fair to say that yes, you did say he should not post in response to your threads. Hence my statement to you.

    Furthermore you made a number of disparaging comments about Nifty thereby indicating that you had a personal problem with him. (a) such comments are pointless: you're not going to accomplish anything by posting such material other than starting a slappy-fight -- [​IMG] -- which nobody wants to read or listen to, and (b) such things don't belong on the forums anyway, hence my reference to the Report Post feature.

    If you want to debate this further please contact me via the Private Message (PM) facility.
     
  38. Dec 1, 2013
  39. shapesy

    shapesy Experienced Member

    Occupation:
    manager
    Location:
    liverpool
    disparaging comments about nifty :eek2: im sure nifty can handle it:)
     

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