Coral casino - still there ??

dd99

Dormant Account
Joined
Mar 9, 2005
Location
Tel Aviv
Was wondering if Coral casino (UK) are still in business....

I tried to login to my account but got a "your account has been temporarliy suspended" message. Emailed support, got no reply. Sent 2 more messages via the support page form, got no reply. Tried calling the international CS line, phone rang but no-one picked up...

Anybody know if these guys are still around ???

D.
 

uungy

Dormant account
PABaccred
PABnoaccred
PABnononaccred
Joined
Jul 11, 2004
Location
Planet Earth (I think)
Never had any problems with them

The messaging system is really slow, but they reply after 2-3 days

What number are you calling them on?
 

dd99

Dormant Account
Joined
Mar 9, 2005
Location
Tel Aviv
They have an international number in the help section of their website. I was expecting an answering machine at least, anything....

D.
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
Take 2-3 days to reply!?? Play somewhere else - period!

Still several times quicker than William Hill though :D [DERAIL]Talking of which, the WH affiliate team turned up to CAC - had a chat with them and told them what I thought of the casino support, but that aside, the fact they were there, and had paid for a booth, might indicate a step up in the prioritisation at WH? Let's hope so.[/DERAIL]
 

dd99

Dormant Account
Joined
Mar 9, 2005
Location
Tel Aviv
Reply

Got a reply from Coral eventually -

> Please be advised that your account is suspended due
> to your address being from a country which it's
> legislation states its residents cannot access our
> site.

hmmm have only playing there for 2 1/2 years or so, just as well
they realised. I suppose this is a continuation of the "crackdown"
on players from Israel.

Now I have to try calling their number again....

D.
 

hobobiker

Dormant account
Joined
May 4, 2007
Location
Manchester UK
insta cash

Still several times quicker than William Hill though :D [DERAIL]

i played with WH yesterday and today... if you go to a WH bookies near you if you are in UK ...it wont be far away ... and buy an internet ticket ..for cash , they do multiples of 10 and deposit with voucher number .....whe n you cash out they produce a voucher for you to print on your e-mail addr instantly.....print it go back to bookies with I.D and they check on their machine and pay you cash there and then. bought 50 yesterday, got it up to 350 and then produced a voucher for 200 and blew the other 150 ....went back to bookies today (sunday open till 6pm) and they cashed the 200 straight away no probs ........id say that was quick.
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
Still several times quicker than William Hill though :D [DERAIL]

i played with WH yesterday and today... if you go to a WH bookies near you if you are in UK ...it wont be far away ... and buy an internet ticket ..for cash , they do multiples of 10 and deposit with voucher number .....whe n you cash out they produce a voucher for you to print on your e-mail addr instantly.....print it go back to bookies with I.D and they check on their machine and pay you cash there and then. bought 50 yesterday, got it up to 350 and then produced a voucher for 200 and blew the other 150 ....went back to bookies today (sunday open till 6pm) and they cashed the 200 straight away no probs ........id say that was quick.

Very neat. Laddies do something similar I think. :thumbsup: And yes it's quick, but you're talking about self-service cashouts, not trying to get a response from their support team. Send their casino support an email, start the clock and see how many series of "24" you can watch before you get a response :D
 

GrandMaster

Dormant account
Joined
Jan 21, 2004
Location
UK
I am still waiting for a reply to e-mails I sent ro WH customer service in February 2004.
 

Catherine

Dormant account
Joined
Aug 3, 2005
Location
Norwich
Hi dd99

I'm glad you've heard back from Coral customer services. Unfortunately it would appear that Coral no longer accept Israeli players. This has something to do with the strict gambling legislation in Israel, however the customer services team should be able to give you a full explanation.

My contact recommends you try this telephone number for customer services:
+44 1483 765893

Catherine
 

Avatar73

Dormant Account
Joined
Apr 15, 2007
Location
UK
2-3 days?! wow you're lucky.
I waited 3 months for a response last time.
And I've waited 2 weeks so far for the next response.... this is a joke.
 

Lessu

Dormant account
Joined
May 13, 2007
Location
Finland
Has anyone else been having problems viewing their website or logging in at coral.

Last 3 days I've only managed to log in once and my balance showed 0 even though i had like 60 on my account. CS doesn't respond obviously.
 

MPB

Dormant account
Joined
May 31, 2007
Location
Germany
I tried to sign up at Coral earlier this week, but gave up after a trying it 3 days in a row without success. The website itself is already painfully slow and during sign up I got stuck somewhere with timeout errors over and over again.
 

Lessu

Dormant account
Joined
May 13, 2007
Location
Finland
I was able to login yesterday evening. My bonus was credited too while they were down and today I received answer to my email I sent 3-4 days ago.

Not going back.
 
Top