Coral casino - still there ??

[dd99]

Was wondering if Coral casino (UK) are still in business....

I tried to login to my account but got a "your account has been temporarliy suspended" message. Emailed support, got no reply. Sent 2 more messages via the support page form, got no reply. Tried calling the international CS line, phone rang but no-one picked up...

Anybody know if these guys are still around ???

D.

 

[uungy]

Never had any problems with them

The messaging system is really slow, but they reply after 2-3 days

What number are you calling them on?

 

[dd99]

They have an international number in the help section of their website. I was expecting an answering machine at least, anything....

D.

 

[Catherine]

Hi dd99

Yes, Coral are still very much in business.

Brand Conversions represent Coral amongst other online casino/poker brands, so I have alerted my contacts to this post and I'm sure they'll be in touch shortly.

Catherine

 

[Slotster!]

The messaging system is really slow, but they reply after 2-3 days

What number are you calling them on?

Take 2-3 days to reply!?? Play somewhere else - period!

 

[Simmo!]

Take 2-3 days to reply!?? Play somewhere else - period!

Still several times quicker than William Hill though [DERAIL]Talking of which, the WH affiliate team turned up to CAC - had a chat with them and told them what I thought of the casino support, but that aside, the fact they were there, and had paid for a booth, might indicate a step up in the prioritisation at WH? Let's hope so.[/DERAIL]

 

[dd99]

Reply

Got a reply from Coral eventually -

> Please be advised that your account is suspended due
> to your address being from a country which it's
> legislation states its residents cannot access our
> site.

hmmm have only playing there for 2 1/2 years or so, just as well
they realised. I suppose this is a continuation of the "crackdown"
on players from Israel.

Now I have to try calling their number again....

D.

 

[hobobiker]

insta cash

Still several times quicker than William Hill though [DERAIL]

i played with WH yesterday and today... if you go to a WH bookies near you if you are in UK ...it wont be far away ... and buy an internet ticket ..for cash , they do multiples of 10 and deposit with voucher number .....whe n you cash out they produce a voucher for you to print on your e-mail addr instantly.....print it go back to bookies with I.D and they check on their machine and pay you cash there and then. bought 50 yesterday, got it up to 350 and then produced a voucher for 200 and blew the other 150 ....went back to bookies today (sunday open till 6pm) and they cashed the 200 straight away no probs ........id say that was quick.

 

[Simmo!]

Still several times quicker than William Hill though [DERAIL]

i played with WH yesterday and today... if you go to a WH bookies near you if you are in UK ...it wont be far away ... and buy an internet ticket ..for cash , they do multiples of 10 and deposit with voucher number .....whe n you cash out they produce a voucher for you to print on your e-mail addr instantly.....print it go back to bookies with I.D and they check on their machine and pay you cash there and then. bought 50 yesterday, got it up to 350 and then produced a voucher for 200 and blew the other 150 ....went back to bookies today (sunday open till 6pm) and they cashed the 200 straight away no probs ........id say that was quick.

Very neat. Laddies do something similar I think. And yes it's quick, but you're talking about self-service cashouts, not trying to get a response from their support team. Send their casino support an email, start the clock and see how many series of "24" you can watch before you get a response

 

[GrandMaster]

I am still waiting for a reply to e-mails I sent ro WH customer service in February 2004.

 

[Catherine]

Hi dd99

I'm glad you've heard back from Coral customer services. Unfortunately it would appear that Coral no longer accept Israeli players. This has something to do with the strict gambling legislation in Israel, however the customer services team should be able to give you a full explanation.

My contact recommends you try this telephone number for customer services:
+44 1483 765893

Catherine

 

[shjcard]

I play poker there. It has a huge player base. Played the casino once, not impressed.

 

[Avatar73]

2-3 days?! wow you're lucky.
I waited 3 months for a response last time.
And I've waited 2 weeks so far for the next response.... this is a joke.

 

[Lessu]

Has anyone else been having problems viewing their website or logging in at coral.

Last 3 days I've only managed to log in once and my balance showed 0 even though i had like 60 on my account. CS doesn't respond obviously.

 

[MPB]

I tried to sign up at Coral earlier this week, but gave up after a trying it 3 days in a row without success. The website itself is already painfully slow and during sign up I got stuck somewhere with timeout errors over and over again.

 

[Lessu]

I was able to login yesterday evening. My bonus was credited too while they were down and today I received answer to my email I sent 3-4 days ago.

Not going back.