Connectocasino are thieves like a mf

[bethug]

5/27/2004 8:27:54 PM WWW.CONNECTOCASINO.COM 18002708504 GBR

Taken from my mastercard statement, just found out today , so i decided to call , i have not played since april 20 2004. they decided to pull a quick 100 bucks, but they dont know i dont keep muck money on that card, just for butt like them. I will expose there azz until they close.

I call the number and they act like i dont have account there , then hung up on me, all i ask who took my 100 dollars

 

[Black21Jack]

Was going to make a deposit there this weekend, thanks for posting this information. I will be closing my account with them, I dont want to get a suprise on my statement like that. Even if they say it was a technical error and happened by accident, I don't care. I do not like taking chances with my personal account information being out there. Lot's of other places to play. bethug, I don't think you will have any problem getting the charge removed, just contact the credit card company and tell them that the charge was fraudulently put on your card and was not authorized by you. You should also use the link Bryan posted for the RTG complaint form and put it in there to so RTG gets it direct Link Removed ( Old/Invalid)

 

[bethug]

Blackjack, the fool hung up me, all i ask him , who took my 100 dollars? and what company is this? They rude. They tried and sneak a quick 100 from me, that can be no mistake about that, i dont even have that casino downloaded on any of my computers any more.

people please check your credit card statements, these jerks going all out to make some money. I am going to report them and do my best to help get them close down

 

[Black21Jack]

Im certainly not going to play there, but to be fair I would like to see John Spears from Connectocasino post regarding this issue here. Im not saying that I don't believe you bethug, but for all I know you could have lost there and are now pissed off, you know what Im saying. I am still going to stay away because I do not want to take any chances. So to John Spears, I think it would be wise for you to respond to this problem and post here on what is going on, a lot of business is dependent on it and it would be in your best interest.

 

[bethug]

Blackjack, i have been playing online for 5 years now, and i have lost way more than a 100 bucks at a casino before. I just lost 400 bucks at gambling club , i didnt come in here crying.

I stop playing at that casino over a month ago, due to all the complaints. I was making sure some lock boxes i paid for went thru and i see this 100 bucks from connect to casino, which the last time i depoist was like 20 bucks for one of there made 999 bonus schemes. Which i can never win at, i play there for the fun of it.

When he does come, tell him to show me , the logs that i played there on the 27 of may. let me see this crap

 

[bethug]

o lock boxes are, what realtors use to put keys in , for people to view the home.

i need to get a drink , i want to kill somebody

 

[Black21Jack]

Blackjack, i have been playing online for 5 years now, and i have lost way more than a 100 bucks at a casino before. I just lost 400 bucks at gambling club , i didnt come in here crying.

I stop playing at that casino over a month ago, due to all the complaints. I was making sure some lock boxes i paid for went thru and i see this 100 bucks from connect to casino, which the last time i depoist was like 20 bucks for one of there made 999 bonus schemes. Which i can never win at, i play there for the fun of it.

When he does come, tell him to show me , the logs that i played there on the 27 of may. let me see this crap

Dude, Im totally on your side here. Like I said it's not that I don't believe you but there are a lot of people who say stuff about casinos to hurt their reputation and affect their business for personal reasons, you know what I mean? Therefore I put up an invite for a rep. from Connectocasino to respond, and I said it would be in his best interest because based on what you said they did, I will not be playing there.

 

[bethug]

i am on the phone with destination poker, which i tried last night, but they say they have nothing to do with connecto casino. I feel something is very fishy going on here

 

[bethug]

either destinaton poker are lyers or connecto casino are crooks

they say they forsure have nothing to do with them

 

[Jblack]

destinaton poker

Bethug,

I was about to mention destinaton poker before you did. There are many who believe it is Connecto. Read there terms there. There have written in there terms that they do not allow pro players and just by saying you are, can withhold your winnings. Most of us could be classified as a pro.

I wouldn't play there either. If you do find out it is Connecto let us know.

 

[RobWin]

Man... The CRAP never stops about Connectocasino does it ! Why has Bryan not Rogued this bunch yet, there is something posted about them every other day ?

 

[caruso]

Why has Bryan not Rogued this bunch yet, there is something posted about them every other day?

Yes, but SOME of it is just plain shit. Not all, but a fair chunk.

I would assume / hope that this $100 is a mistake. I've recently had an issue, with a reputable casino, for a credit card error of about $3500 - so these things can happen.

 

[RobWin]

Caruso, these guys have been posted about one thing or the other ever since last July 03, when they first started and on every major portal site, you can find posts about this bunch, nothing but complaints or at least 98 percent of the time it has been complaints. There are threads dating all the way back to June 03 on Winneronline, Threads on Bet2gamble and here on Casinomeister just to name a few.... Geeze what else does this bunch have to do to get Rogued ?

The guy John Spears finally even stopped posting because he couldn't take the heat...

 

[RobWin]

Think about the online casinos that you never here anything posted about...ie: Casino Grand Bay, Colosseum, Grand Hotel etc. There has to be a good reason for this right.... NO COMPLAINTS ! or at least nothing about No Pay or Slow Pay Complaints or Idenity Complaints, at most maybe one or two a year.

The reason : These casinos are Legit, at least about getting the player paid.

 

[bethug]

connecto casino are straight lyers, for one they own Destination Poker , a new rtg casino. I would have never played there if i known they was own by them. I called and ask who are there sister casinos, and they said they stand alone. Called again yesterday and they said they have nothing to do with connecto casino, but either connecto casino stole my money or destination poker is a clone. Either way i been rob

I was very calm on the phone and the fool hung up on me. This is bull crap

 

[ShadyPlayer22]

Think about the online casinos that you never here anything posted about...ie: Casino Grand Bay, Colosseum, Grand Hotel etc. There has to be a good reason for this right.... NO COMPLAINTS ! or at least nothing about No Pay or Slow Pay Complaints or Idenity Complaints, at most maybe one or two a year.

The reason : These casinos are Legit, at least about getting the player paid.

I never have a problem with my Jupiter Club account (sister Casino Grand Bay). Its a bit of a pain to fax in purchase agreements but they always pay to my payspark acct promptly. Only groups I trust completely are Jupiter Club group, Fortune lounge, belle rock and vegas partner lounge. Do yourself a favor and play at one of them and you know you'll get paid.


As for connectTocasino. Their bonus offers scare the hell out of me! Anyone offering like a bajillion times bonus on a deposit makes me wonder how they stay in business even with their WR.

 

[marcolino]

Bethug,
prepares to you to listen to many excuses and many lies from connectocasino

 

[bethug]

Time i place this they will see it, they are full of cow boo boo. They hung up on me again, the same person pick up connectocasino as destinaation poker.
And they say they not related and they dont know how connecto casino, name shows up on my statement. But it has been taken care of.

Connectocasino are crooks, no other way to put it

 

[Black21Jack]

Time i place this they will see it, they are full of cow boo boo. They hung up on me again, the same person pick up connectocasino as destinaation poker.
And they say they not related and they dont know how connecto casino, name shows up on my statement. But it has been taken care of.

Connectocasino are crooks, no other way to put it

You say "But it has been taken care of" Do you mean they reversed the charge off of your card?

 

[Black21Jack]

I also looked at the websites of Connecto and Destination Poker and just from their websites it is obvious they are affiliated. I am going to call the numbers and see if I can get the same person on the phone at both.

 

[bethug]

blackjack ,they our right lied and said they have nothing to do with one another. i didnt ask for a charge back, because Destination Poker got the hundred bucks, so they say. What eat me up so bad is that destiantion poker our right lied and i need my money back, cause if i knew they belong to connettocasino i would nothave played. I ask before i played. Then i find out connectto casino on my statement. This is jack up

If they lie about that they would lie about anything

 

[gfkostas]

What happened to the Connect to casino operator who used to come here? .He has given up defending?

 

[Clayman]

What happened to the Connect to casino operator who used to come here? .He has given up defending?

His boss made him stop a few weeks back, apparently tiring of John Spears' uncanny ability to alienate more players by being visible than invisible. John, whose job is Public Relations, appears delighted, thinking he got a promotion.

"Ladies and gentlemen,

Our policy of attempting to please everyone at all times has failed. While we are immediately branded as thieves when the slightest doubt arises without even waiting for our response rogue players such as Marcolino are encouraged by moderators and players alike (proof is his thread being moved back to the regular forum and furthermore his opening of 2 other threads has not been widely condemned)

We concede that our experiment has failed. Communicating with the "player community" in public forums is a fruitless and thankless job we no longer wish to subscribe to. We were warned about this before we began but we were naive. Let this be a lesson to others.

All future complaints should be sent to [email protected]

We will no longer be reading or responding to any posts.

Regards

Keith Kane
CEO
Connect To Casino
------------------------

Adios guys! Spinslot, email me if you would like a response.
__________________
Regards

John Spears
Public Relations
[email protected]
http://www.connectocasino.com"

 

[bethug]

Dear Damian,

We have received several calls from Connect To Casino about you posting on some message boards regarding a charge on your card showing up as www.connectocasino.com

I would like to explain that there seems to be a problem with the clearing house. They have messed up a few of the charges probably because we use the same clearing house and the same lawyer. We have informed them and they will be working to fix this in Germany tonight. We have credited $ 50 to your account for your trouble and hope you will retract your statements.

This situation got out of hand because I was out for memorial day weekend. I apologize.

Regards

Jeffrey Wallace
Manager
Destination Poker.com


Bryan, jetset, do you think there same??? I will not be taken no 50 bucks

 

[jpm]

WTF is this about the same lawyer?? That's bizarre.

 

[hhcfreebie]

If you never made the deposit, I'd say go ahead and do the charge back. Don't spend too much time talking with them, there is a time limit for charge back.

 

[jetset]

What happened to the Connect to casino operator who used to come here? .He has given up defending?

His CEO, Kevin Kane instructed him to stop interacting on the message boards in a move that I saw as petulant because they were getting some robust treatment from the posters on occasion.

 

[jetset]

Dear Damian,

We have received several calls from Connect To Casino about you posting on some message boards regarding a charge on your card showing up as www.connectocasino.com

I would like to explain that there seems to be a problem with the clearing house. They have messed up a few of the charges probably because we use the same clearing house and the same lawyer. We have informed them and they will be working to fix this in Germany tonight. We have credited $ 50 to your account for your trouble and hope you will retract your statements.

This situation got out of hand because I was out for memorial day weekend. I apologize.

Regards

Jeffrey Wallace
Manager
Destination Poker.com


Bryan, jetset, do you think there same??? I will not be taken no 50 bucks

This sounds highly unlikely to me. Perhaps Wallace should provide a better explanation in terms of more detail on how this screw-up occurred and perhaps a contact at the "clearing house" before you even think about "retractions".

 

[bethug]

hhcfreebie, I will not charge back a 100 bucks, i dont want to mess up my credit card, they might stop accepting gambling sites. Me playing at destiantion poker , was a test. But the fact they lied. Bothers me.

Fact. Connecto casino and them have they same processor and Lawyer
Fact. Sound like the same person picks up the phone
Fact. The casino design the same way

I ask did they destiantion poker did they have a sister casino and they said no, and what shows up on my statement connect to casino. Come on now

 

[jpm]

Bethug,

Charging back a fraudulent transaction does not hurt you, it only hurts the merchant who processed the charge. They get fined by the credit card company for each chargeback, and after enough of them, they will have their account with that credit card company (mastercard or visa for instance) revoked. If this is really a fraudulent charge, you should immediately contact the cc company and have it disputed. By not doing so, you are letting them get away with this behavior and they will do it to others and possibly you again.

 

[marcolino]

Bethug,

Charging back a fraudulent transaction does not hurt you, it only hurts the merchant who processed the charge. They get fined by the credit card company for each chargeback, and after enough of them, they will have their account with that credit card company (mastercard or visa for instance) revoked. If this is really a fraudulent charge, you should immediately contact the cc company and have it disputed. By not doing so, you are letting them get away with this behavior and they will do it to others and possibly you again.

Congratulations

Very good idea !!!

 

[The Dude]

Bryan, jetset, do you think there same??? I will not be taken no 50 bucks

They are the same. I know stuff like this.

 

[bethug]

thanks bryan, all i need to know.

connecto casino is a joke

 

[caruso]

Congratulations

Very good idea !!!

No, very BAD idea. If you start establishing a reputation for chargeing back you'll find your casino accounts closing faster than light across the board - and I think Damian knows this.

Since he's had contact with the casino now, I think give them time to rectify the error and recredit the card. If not, or if the $100 is not credited to his account for immediate cashing out, then chargeback. Even then it remains a bad idea.

We have credited $ 50 to your account for your trouble and hope you will retract your statements.

Why $50? $100 and the matter would have been rectified satisfactorily, since that's what he's owed. Also, no retraction is necessary, since it was the casino in error. The most that could be asked would be a post to acknowledge receipt of the missing money, which wouldn't be unreasonable.

 

[jpm]

No, very BAD idea. If you start establishing a reputation for chargeing back you'll find your casino accounts closing faster than light across the board - and I think Damian knows this.

I said if he knows this is a FRAUDULENT charge, then he needs to dispute it. This is not establishing a reputation for charging back, it is questioning and recovering money that was illegally taken from his account, if this is indeed a charge he never authorized. You should never allow a fraudulent charge to stand, regardless of how much the casino throws at you, its larceny pure & simple.

Its only a bad idea if he made a purchase at another casino that is affiliated with the merchant listed on the charge. In that case, he should do more homework before publicly accusing them of fraudulent use of his card.

 

[jetset]

Anyone done comparative "who is" checks?

 

[bethug]

caurso, it goes way pass the 100 dollars, its like buying bad crack. Connectto casino lied. Destiantion poker lied. The same person pick the phone up. Both of them say they have nothing to do with each other. Connnect to, is setting up shop as destination poker cause of all the bad press, some webmaster know it and they still promote them.

We as players should not have to contact webmaster to get paid, we also should not be lied too. I ask destiantion poker who are there sister casinos and they said none. What do i see on my statment connect to casino, a casino that give people problems. I call the number and ask why they on my statement, they act like they dont know me and hung up. I cant even complain to the webmaster i use , cause she dont like me lol

 

[caruso]

I don't disagree with any of that, I'm simply suggesting that on the specific matter of this unauthorized $100 debit, if they stuck it back in your account for immediate cashout the matter itself would be settled. Or alternatively, they simply refund your card.

The phone behaviour and denial of the connection with D.P. are other matters, particularly the bad CS.

 

[dominique]

Why is destination poker paying $50 to keep Bethug from posting?

Why is nobody paying the $100 owed?

How can two casinos involved somehow in the same mistaken withdrawal of $100 not be able or willing to make good on it?

It's only $100 folks, it clearly was taken from Bethugs card, how can you pay $50 to avoid talk about paying $100?

None of this makes any sense! Just pay the $100 owed and be done with it.

 

[dominique]

I cant even complain to the webmaster i use , cause she dont like me lol

That sounds like bad planning on your part, Bethug!