1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Club World Question

Discussion in 'Payment Processing Issues' started by cpdnd31, Mar 13, 2015.

    Mar 13, 2015
  1. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    I received an email yesterday saying the cashier has been updated and now no need to pick what cc you would like money transferred to if you withdraw. They will be using the one that processes the withdrawal the fastest. Well Love the concept. However I have used many cc there and some I don't even have any longer and some are regular cc that I can pull cash from but its at a higher fee. Also lets say I win 3000 and my credit card limit is 1500 - then what happens? I am a little confused on how new system works. Also how can I get cards I know longer use off my cashier page this way if I do win I don't have to worry they would be sent somewhere I don't want them sent too?

    Thank for help.
     
    1 person likes this.
  2. Mar 13, 2015
  3. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Hi cpdnd31,

    In regards to remove any old / unused cards from the cashier please send me or cashier a message and we can manually take those card off your account so it will not appear on the drop down list.

    If you want to withdraw to a credit card please make sure that the credited pay out will not increase your balance over the limit. You can use multiple cards to spread the withdrawal for your convenience.

    Taking your example - if you want to cash out $3000 and limit on the card is $1500 best way is to split it to 2 payments for 2 different cards. If you would like to receive all in one card you need to remember about the limit also let us know so we could hold one instalment and send it to you whenever your limit will allow you.

    I hope I answered your question, if any other concerns please let me know. This is something new we are trying so there may be slight confusion at the beginning but hopefully overall the cash out times will improve.

    Kind Regards,
    Karolina
     
    2 people like this.
  4. Mar 13, 2015
  5. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    HI Ty but here is my confusion-- it says I would no longer be picking the cards withdrawal is being sent to-- so not knowing what card thats where I get confused lol
    How do I know how much to withdraw if I don't know what card is being used? Does that make sense?
     
  6. Mar 13, 2015
  7. BMWSTACK

    BMWSTACK Ueber Meister

    Occupation:
    Work
    Location:
    US
    You still have to select a card. All Clubworld was saying is you don't have to select "card Force" or "Paycard" or whatever the other options were for withdrawal for card. They had more than one option so all they are saying is there will be one option for withdrawing to card and they will pick the quickest processor for putting it on card.
     
    2 people like this.
  8. Mar 13, 2015
  9. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    OMG I am so Sorry and Thank You I totally misread that email. Thanks and now it makes so much more sense. LOL

    Your the greatest, and I am old lol:D
     
  10. Mar 13, 2015
  11. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Hi !

    Bmwstack is right. You choose the card you want the funds to be send to and we will choose the processing which is best for the pay out.

    We are going to have more than 2 options for this method now so to avoid the confusion and have too many listed in cashier this will be simple one method withdrawal.

    I hope this is much clearer now :)

    Kind Regards,
    Karolina
     
    2 people like this.
  12. Mar 13, 2015
  13. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Thats pretty good of clubworld, Alot of casino would say we need to send back to this card and if not possible than we send a cheque,

    If I was you I would see what cards are in use, Than tell the rep what are in use (name of card and few end digits) than others can get deleted, The last thing you want to do is get it sent to the wrong card than balance bouncing back and fourth
     
  14. Mar 13, 2015
  15. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    I agree, if the dopdown list consist of 15+ cards it can be confusing and easy to make mistake. Especially when someone is using single use pre-paid cards. In order for us to take any cards of the list I will need brand of the card and last four digits.

    If anyone would like to tidy their 'cashier section' please send me PM with above details.

    Kind Regards,
    Karolina
     
    1 person likes this.
  16. Mar 13, 2015
  17. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    Well now I have another question. I play at all your casino brands-- I used 2 cards that are linked to my bank. At Lucky red. I am verified and you guys have paperwork and so on. Now I would love to have these cards listed at the other casinos. Can that be done? I would make deposits with them but every time I do I get security block and I get nervous I can't have these accts shut down. So is it possible for you to list cards at all casinos as well? Also I wish since your updating cashier you had a way we could transfer funds from one casino to the other. Cuts down on transactions and i believe many would enjoy this feature.

    Thanks for your help!
     
  18. Mar 14, 2015
  19. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Hi cpdnd31,

    As long as you used card at least once in one casino I can manually add it to others for you. Please PM me the details.
    I'm afraid that funds transfer across casinos is not an option for RTG right now. However I can check if there is any plan on doing something like that in the future.

    Kind Regards,
    Karolina
     
    2 people like this.
  20. Mar 14, 2015
  21. horseplayer

    horseplayer Senior Member MM

    Occupation:
    NA
    Location:
    Charlotte, NC
    My impression was that they were just combining the 2 services of paymycard and cardpay. I thought you still had the ability to choose which of your approved cards that you want to withdraw to.
     
  22. Mar 14, 2015
  23. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    Yes it is that way. I was a jackass and misread the email. LOL
     
  24. Apr 3, 2015
  25. gambler777

    gambler777 Experienced Member PABaccred

    Occupation:
    paraprofessional
    Location:
    USA
    I don't know care whether card force or pay my card, however processing has not improved. I requested a withdrawal at 3 a.m. on Thursday and am being told it will not even be processed until Tuesday. That is not faster it is slower. JMHO
     
  26. Apr 4, 2015
  27. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    Its a holiday week for them as well - so everything will be delayed. They are very fast last time I withdrew it was in acct within 2 days.
     
  28. Apr 4, 2015
  29. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Hi Gambler777,

    I'm sorry that you have to wait for your cash out approval however most of European countries have bank holidays on 3rd and 6th April. A lot of the processing companies are also subject to above bank holidays.

    We are going to clear all cash outs on Tuesday 7th April.

    Kind Regards,
    Karolina
     
  30. Apr 18, 2015
  31. dreamguardian1

    dreamguardian1 Senior Member MM PABnonaccred

    Occupation:
    Grad Student, Peer Counselor, Org. Ambassador/Pres
    Location:
    San Francisco, CA
    Ummmm ok lol Karolina you know i love you (in the professional sense of workethics don't anyone take that differently) but i messaged the cashier months ago about removing an old card when the bank updated it with my new card and the old card is still on there and i have to always use the drop down menu.
     
  32. Apr 20, 2015
  33. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Hi dreamguardian1,

    Please send me PM with the current active card details and I will make sure any old card is removed from the list.

    Kind Regards,
    Karolina
     
  34. Apr 29, 2015
  35. dreamguardian1

    dreamguardian1 Senior Member MM PABnonaccred

    Occupation:
    Grad Student, Peer Counselor, Org. Ambassador/Pres
    Location:
    San Francisco, CA
    Thanks for fixing that Karolina
     
    1 person likes this.

Share This Page