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Club World - Amazing CS but ....

Discussion in 'Online Casinos' started by lotusch, Aug 16, 2016.

    Aug 16, 2016
  1. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Club World has some of the nicest reps out there and I put my 2 thumbs up for that BUT, and this is exactly the reason why I don't play RTG that often, the slow payouts keep me from going back there more often than I do.
    I was able to deposit via Skrill last Friday and after a nice session I wanted to make a WD only to find out WD's for Skrill have been disabled.
    After speaking to live chat with the lovely Jemma I found out this has been the case for some time now and she had no clue why (tech.issue) and when it would be enabled again.

    So basicly I was made to do a WD to my bank account via wire transfer which I absolutely hate.
    My private spendings and my bank are strict seperate but in this case I had no choice.

    Shame I was allowed to deposit via Skrill (so they take funds) but they are not paying back via Skrill.

    Still waiting for that wire transfer to hit my bank which was approved and processed yesterday.
    So if it hits my bank tomorrow it have taken 120 hours (5 days) from WD request to receiving my funds.

    Really nice people and I would never say to people not to play there because I always got paid and CS is top notch in my opinion but the slow payouts, no weekend payouts etc etc would make me tell people to play somewhere else if they like fast payouts which many casino's do.

    If they get this right and improve this I will defo go back here to play.

    So this is not to bitch and moan but to let the people from Club World know that I like to play there but slow payouts hold me back to play there more often than I do now. ;);)

    Jemma and Mathew did help me very well and are a plus for this casino.
    Very friendly and helpful CS reps.


    Mark.
     
  2. Aug 16, 2016
  3. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    No RTGs can accept Skrill now not for Uk players anyhow as skrill pulled out due to gaming regulations. Same with Inetbet no more skrill for the UK
    im not sure how it is in other parts or Europe. Bank wires do suck as they can take an age.
     
    1 person likes this.
  4. Aug 16, 2016
  5. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    I see...But they still accept Skrill payments from Irish players..
    So why accept incoming but not do any outgoing back to the customers Skrill ID.
    Makes no sense.
     
  6. Aug 16, 2016
  7. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    No idea why your allowed still to depo with skill i know in the UK its not allowed Skrill pulled it. I was surprised to read you still could. Inetbet for example still show skrill as depo method but when you try you get the message from skill "this merchant not allowed to accept ... " or something along those lines. I think for the most part RTGS are dead in the water for many UK/Eu players.
     
    1 person likes this.

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