Yes I am convinced it is because after 4 years I am slightly ahead. I deposit a lot, I withdraw a lot. GUTS did exactly the same, as I was slightly ahead with them after 2 years.The only difference being they said it was because of bonus abuse. In the previous 6 months they had given me 10 free spins at 20p. It’s laughable at best but from a business point of view I am no good to them.
Hypothetically let’s say I had lost £10,000 over that period (and let’s remember I passed SOW and all other verification). Would they still be closing my account? I highly doubt it as any overseeing organisation would be hard pushed to find them negligible and I would be the perfect customer.
Take that scenario a step further and as a disgruntled player I make a vain attempt to claim Casumo failed to take care of me properly and I want my 10k back. Would anybody give me a chance of succeeding? Would Casumo of turned around and said, “Yes we were wrong have it back”? No of course not, which tells you they are using double standards here and manipulating rules to suit their agenda.
Strange how my withdrawal for £300 stayed pending for 2 weeks and was then paid out, whilst the other guy had his 4K returned to his account and blew it. Who is the more responsible there? Would they have closed his account had he completed SOW? Not a chance, he would probably have been greeted with VIP status.
For any players just getting into online slotting, who may be looking in, I would say be very careful where you play and take heed of what is written here on the forum.
I personally think UK players will find themselves short of somewhere to play in the next 2 years that isn’t asking you to jump through hoops, running games at full rtp or completely trustworthy.
I am also convinced that is the case.
Correct me if I am wrong, but one of your monster wins on DOA2 happened at Casumo, didn't it?
I'm fairly sure that when CasumoLouis did one of his monthly big wins at Casumo posts,
your said your DOA2 win was among the top 10 wins listed (in terms of x bet) for that entire month.
£3,500-ish on 18p or something?
So it's safe to assume that prior to that win (which happened around March?), you were a fair bit in the red overall at Casumo (around £3k?).
Call my a cynical middle-aged bastid, but it wouldn't surprise me if (after that huge win),
Casumo were kind of expecting you to suddenly start depositing a craptonne more often.
And possibly reaching your monthly £2k deposit limit on a regular basis.
And eventually spunking back the entirity of that win right back into their coffers.
To your credit, you haven't even come remotely close to doing that. And THAT was the problem.
You were the low-rolling cash cow that never materialised.
My biggest bugbear with this industry in general is the sheer hypocrisy of some of these casinos.
If you so much as dare to complain about the piss-poor levels of so-called entertainment that you are receiving in relation to your total spend, you immediately get accused of being a problem gambler.
Not a sore loser, a problem gambler.
But if you win big and do not spunk it back, then you are a problem customer.
IE One that doesn't make them any money.
You've been binned because you were in profit overall at Casumo.
And that you never looked like spunking back that £3.5k anytime soon.
They have chosen to get salty about it, taken their ball and said "we're not playing with you anymore".
But look on the bright side. They have enabled you to leave their casino as a WINNER.
So fuck 'em. Sideways. With a chainsaw. Two times.
Move on and give another Bonanza-providing casino, one that treats their customers with a little bit of respect and a lot less BS, a chance to give you their money.
And then, when they eventually realise that you are in fact "the Bonanza whisperer", a guy who is taking them to the cleaners, they will bin you too.