Simmo! said:This was in the back of my mind when i started the thread. I hoped some things would come out to help casinos think of ways to improve. Its why i keep unashamedly bumping the Reverse Withdrawal poll also
What is interesting is that 32Red constantly get plaudits and although not perfect (see above), part of the reason is they take notice of what players want which in turn encourages loyalty.
An example - all the 4 casinos i still play after a year happen to have a max. of one hour set on my Reverse Withdrawal time. No coincidence I can assure you. Of course, thats just my criteria for playing, not everyone's, but these casinos have shown me that they will listen to my needs so in turn, they get my loyalty.
Simmo! Do you mean you can ask CS or management to set your reverse withdrwal wait time for less than others?? If so I would like to do the same.