As I am self-employed, CasinoRoom asked me for my latest tax return and bank statements as part of their source of wealth/income checks, which I duly sent them.
I also sent them a government letter confirming my self-employment status and business as a software developer, as well as PayPal statements showing customer payments.
Their latest reply to me has been: "We appreciate your cooperation. Unfortunately, the documents you provided are not sufficient to proof [sic] that you have a steady income. We appreciate your business, but we cannot reopen your account unless you can show a steady income as source of funds."
Of course I do not have a steady income as such (i.e. a consistent/regular/frequent income stream) because my income is made up of ad hoc software sales from various different customers.
Is anyone else experiencing such a problem with CasinoRoom and is there a workaround?
I am not waiting for any money from them but it would be disappointing if I could never play there again.
I also sent them a government letter confirming my self-employment status and business as a software developer, as well as PayPal statements showing customer payments.
Their latest reply to me has been: "We appreciate your cooperation. Unfortunately, the documents you provided are not sufficient to proof [sic] that you have a steady income. We appreciate your business, but we cannot reopen your account unless you can show a steady income as source of funds."
Of course I do not have a steady income as such (i.e. a consistent/regular/frequent income stream) because my income is made up of ad hoc software sales from various different customers.
Is anyone else experiencing such a problem with CasinoRoom and is there a workaround?
I am not waiting for any money from them but it would be disappointing if I could never play there again.