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Casino Softwares Best and Worst Personal Opinions

Discussion in 'Online Casinos' started by kano, Sep 25, 2010.

    Sep 25, 2010
  1. kano

    kano Banned User

    Occupation:
    Manufacturing and Construction
    Location:
    England
    Hi casinomeisters ;)

    Firstly, I would like to say that this forum is a great place to learn about online casinos and it has a really very good stuff here, :)

    After my negative experience with InetBet today, I decided to clear some things both for me and other forum members.

    After reading about accredited casinos I noticed that most people here like InetBet casino so much. That is why I joined this casino as well.

    I joined InetBet in June this year made a couple of deposits with and without bonuses. In August I decided to send them my verification documents. I did not have a cashout there I just wanted my account to be verified in case I make a withdrawal. Playing there occasionally, I never cash out! Yesterday I made a couple of deposits and I won some 50 and I wanted to make a test how fast they will process my withdrawal to neteller. Ok' they send me an email that I need to send them a faxback form, I replied that they already have it, but anyway I send them another one today. I asked when my cashout will be complete they said if documents are in order it will be reviewed on Monday. I also asked in the email about a bonus conditions, but they just ignored my question, responding to me straight without Dear Player, etc.

    I of course reversed the 50 and played them just to test the RTP, they were gone in under 10 minutes on minimum 0.20 bets, in turbo. Ok' maybe its not my lucky day haha.. Anyway they even don't have a live chat, even a telephone number. So my question is what makes them so recommended? Is it the fast cashouts only, which I never had the chance to see. In my personal opinion they simply found a reason to delay my withdrawal, they lied about the faxback form, I have a receipt that I have send them all documents in August. It makes me feel that this casino is not customer focused or may be its just me they don't like? Ok' thats it for Inetbet.

    I would like also to comment on the casino softwares I like and where I made most cashouts, In my personal online play for about 4 years I would like to rate some casinos and put some in the bin from my computer. This is my personal point of view anyone can have different views, please comment!!


    RTG

    RTG is a pretty entertaining not as much as Microgaming but they are still tryin,, Lol what can I say, in some accredited casinos I have won up to 1000 and the funny thing is that I never cashed out more than 150, The reason, the long verification procedures no weekend cashouts, all the hassle with verification again, I assume they are trying to make it in that way to tempt a player to reverse, which mistakes I quite often do with RTG, and I noticed that some casinos set their RTP very low, also after I meet the wagering many times it looks like they lower the RTP if I decide to reverse all the winnings :(

    3Dice

    Great casino, super fast cashouts, customer focused, but RTP for me is 50% maybe I dont know, I made about £500 in deposits there and about £50 withrawals in a 5 month period. The drawback there was very small and limited bonuses the first welcome was 100% and the highest was 20% since joining.

    Playtech

    I have played Playtech before and tried recently, but is it only me who gets the lowest RTP their slots really pay very seldom.

    Rivals

    Lol, its a bit of a long story here, I red about the white labeled casinos on the forum Pantasia, Mayan, etc. All I can say about their casinos is that I really trust them also I have made many withdrawals with them, the payment is a slow 5 days for neteller but they actually pay their players afterall. I dont want to comment on their customer support as its poor but its also friendly compared to InetBet. I received all my withdrawals from them and never had a major conflict. Except black diamond casino who are accredited and they just banned me from promotions just because I was on holiday and I played from different country. Made numerous deposits at sloto blackdiamond and the RTP was quite different from my loved white labels,:D


    Microgaming

    They were the first casino I tried and won a jackpot on my third play :eek:. Lol, all I can say is that Microgaming are the best:notworthy Or simply my luck is with them.

    Why they are better than others? Personally I think because of the following reasons and because I have made some very large cashouts.

    1. Games - amazing graphics amazing slots and amazing wins
    2. Verification is not always required, if so, fast response etc.
    3. Communication - live chat, emails, telephones all 24h.
    4. No more than 2 business days for a withdrawal to be processed
    5. Very good bonuses and offers.
    6. Customer focused

    cheers

    kano
     
    3 people like this.
  2. Sep 25, 2010
  3. nisosbar

    nisosbar Ueber Meister PABnonaccred

    Occupation:
    Other
    Location:
    Right here
    RTG - Too tight, and I don't trust the software; somehow, I feel that the RTP % can be manipulated by the casinos. Could be wrong, but I've seen way too many threads here complaining about the same things that I've noticed (but never brought up on my own). If I am in the mood for RTG, I deposit only at those casinos that payout promptly, i.e., the Club World group, etc.

    This mirrors my own experience. I don't take it personally, though - I just think it's super-tight for everyone. If you do hit, you hit really big, and so I do continue playing there maybe once per month. I'd probably play more if the slots were loosened up, but until that happens, I'll keep my play to a minimum, as it's just not fun seeing your balance hit zero in 60 seconds.

    Rivals - I don't know what to think. Sloto and the TopAffiliate group are tops with regard to fast payouts, minimum of verification bullshit, and since I enjoy Rival games, I will continue to deposit there. I find the RTP settings on these two casinos is higher than the white labels, so I deposit less frequently on white labels, almost never these days, due to multiple cock-ups and reports of payment delays.
     
  4. Sep 25, 2010
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I agree with the OP - Microgaming are slightly better than any other softwares in just about every aspect of the operations. Not the least of which are their very sensible welcome bonuses, and great autoplay on most of their slots.

    If I had to pick a worst of the "big, well known" ones I would have to say VTech; Their slots are severely lacking in imagination (if you closed your eyes & hit spin you could NEVER guess which one you are playing) and they have stupid increments on their bet levels. :(

    KK
     
  6. Sep 25, 2010
  7. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona
    Microgamming, liked it before the migration. Just not the same as it was for some of us in the US.

    RTG, don't trust them for a fair gaming experience.

    Rival, to uncertain anymore.

    Top Game, to long on the withdrawal process.


    Regarding Inetbet, I received an email from them:


    Hi Evelyn,

    It's Brian here from iNetBet. I trust this mail finds you well.

    This is just a polite reminder that we have credited your account as part of our bonus program.

    We have however not seen you in the Casino since. I hope these mails are being received by you.

    Please confirm if you would like me to register a different e-mail address.



    Okay, so I think I will re-install them and give it another try. After the install, I put in log in info and immediately get a message that I am not allowed to play. Blocked! So, uninstalled them once again.
    Sent reply back to Brian at Inetbet, to not email me again.

    Don't know if it's just because I'm in the US, but I find it increasingly difficult to feel confident in playing online anywhere.
     
  8. Sep 26, 2010
  9. colly

    colly Senior Member MM PABaccred

    Occupation:
    Finance (Corporate Tax)
    Location:
    sydney
    Software choice for me depend on what I want to play.

    Prefer RTG for most VP except for Aces and Faces where microgaming is preferred.
    Prefer Micro if playing multihand VP on any game

    Like 1 or 2 slots in Playtech and have done OK with there BJ and VP.

    Slots I like the RTG's but very high variance and very tight of late- Micro slots good for the sheer variety.

    Rival- have never had a good experience so deleted all rival accts.

    3 Dice find the slots interesting but have continous disconnection problems to the point of being unplayable.

    Never mentioned much but the old Grand virtual software used to pay me nicely on VP on 4OAK's (OK lets not resurrect the no royal flush at GV arguments). A couple of interesting slots as well ,

    Cheers
     
  10. Sep 26, 2010
  11. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona
    Regarding Inetbet, I received an email from them:


    Hi Evelyn,

    It's Brian here from iNetBet. I trust this mail finds you well.

    This is just a polite reminder that we have credited your account as part of our bonus program.

    We have however not seen you in the Casino since. I hope these mails are being received by you.

    Please confirm if you would like me to register a different e-mail address.



    Okay, so I think I will re-install them and give it another try. After the install, I put in log in info and immediately get a message that I am not allowed to play. Blocked! So, uninstalled them once again.
    Sent reply back to Brian at Inetbet, to not email me again.



    UPDATE: INetBet must be on their toes here. My above post was observed and I was contacted almost immediately for my account login, so they could look into me being blocked. The situation is now taken care of, so no problems if I want to give them a test again.

    Thanks INetBet for being quick and attentive to your customers concerns, you definately gets points for it! :thumbsup:
     
  12. Sep 27, 2010
  13. jod5413

    jod5413 Is That Better?

    Occupation:
    having a good time doing anything
    Location:
    somewhere on the planet
    And that, my friend, is why so many like and trust Inetbet!!! :thumbsup:
     
  14. Sep 27, 2010
  15. Bencuri

    Bencuri Experienced Member PABnononaccred

    Occupation:
    student
    Location:
    Hungary
    It is the money Inet pays to those who advertise them that makes them so recommended. But nothing else I think. I had the exact same experiences at iNet bet. Once I won 200$ on a 10$ free chip, or it was even my own deposit, I wanted to cash out, sent docs, asked if they were accepted, because I had no reply at all, an I had no reply even after that, and the same happened as in your case, reversed the cash out, and loose everything... Maybe several days later I got a reply, can't recall exactly, but who cares...

    The payout was also very bad most of the time I played there, I almost never hit a bonus or freespin round, most of the money I won was on lucky blackjack hands. For me they are a 'never visit again'.

    Maybe when you are their affiliate, you watch them through another lense, one that gives a nice picture, who knows:p



    For me Playtech is the best. There are lots of slots with good payout, I have already won a lot on their slots, however I rarely risk my money on slots. Table games are superb, low limits, even on live roulette, wide limits, and turbo spin feature together with no bet required to spin feature on Roulette and Craps (there is roll I know, not spin:)). So all in all the table games lack those dumbe restrictions that most of other casinos put on them to raise your chances to loose. Moreover since they introduced the Marvel slots, they imporved a lot graphically as well. And many of the top slots pay out well, like Hulk, for example. At Microgaming, there are lot of slots advertised with big campaign, however they have terrible payout (like Thuderstruck). This is why they can offer so many free spins. At Microgaming casinos, you can read about free spin offers like 50 or even 100 free spins, no deposit required, or make a deposit and get tons of free spins. It is very charming, but even with a 1000 free spin, you can hardly win big cash. If it wasn't so, they would't give so many free spins either. They are not that stupid.
     
    Last edited: Sep 27, 2010
  16. Sep 27, 2010
  17. sparkz

    sparkz Senior Member

    Occupation:
    sales
    Location:
    Earth
    Best = MG
    Worst = Rival


    MG have always had fun games, excellent free spins and I always have hours of playtime at any MG with fast payouts.

    Rival = Simply downhill, always been slow payouts, a tendancy of doing well with a bonus until you are near WR then it becomes tight and if I play with my own cash its always tight games
     
  18. Sep 27, 2010
  19. all4greed

    all4greed Now we can do business.

    Occupation:
    Misc.
    Location:
    Pacific NW
    Been playing on and off at INetBet for 9 years. Since you asked, here's what I've noticed:

    The Good: Fast payouts, been in the business a long time and with the same manager, no nonsense bonuses with clear terms and conditions, winnings paid in 1 lump sum not weeks or months for payments, decent tech support with gaming problems, Tuesday bonuses and revolving monthly bonuses, reasonable wagering, cashable bonuses.

    The Bad: No instant live chat support, email communication is slipping with emails not responded to or responded to in a generic way, play seems tight, unknown person responds on this board without identifying themselves.
     
  20. Sep 27, 2010
  21. kano

    kano Banned User

    Occupation:
    Manufacturing and Construction
    Location:
    England
    thanks for your opinions

    Hey thanks for your personal opinions,

    I had uninstalled many casinos from my computer I left just 2,3 from each software. Afterall, its all about entertainment and playing only MG or RTG is quite boring sometimes.

    I tried Everest casino last night its kinda of new to me and their slots are so entertaining, what do you think about Everest?

    cheers

    kano
     
  22. Sep 27, 2010
  23. Bencuri

    Bencuri Experienced Member PABnononaccred

    Occupation:
    student
    Location:
    Hungary
    I played in that branch once, usually that clan has very good bonus terms, and they paied to me quite fast. I was satisfied, but when I played it last time about a year ago, the graphics were not very superb. They should improve that.
     
  24. Sep 27, 2010
  25. Westland Bowl

    Westland Bowl Tin Foil Hat Club Member CAG PABnonaccred

    Occupation:
    not applicable
    Location:
    America
    For those who don't live in the USA, PinnacleSports has an excellent casino powered by Galewind Software. Go here: You must register/login in order to see the link.
     
  26. Sep 27, 2010
  27. Bencuri

    Bencuri Experienced Member PABnononaccred

    Occupation:
    student
    Location:
    Hungary
    I can also recommend them, they pay fast, sometimes in hours after request. I am very satisfied with them, the only thing I don't like is that onlay one withdrawal per month is free.
     
  28. Sep 28, 2010
  29. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Love'em!
    Used to have great bonuses. Not so good now (they put the WR up :(), but they're still sticky (NOT phantom) which I like.
    Have some of my favourite slots online; Eureka!, Atlantis & Jackhammer Jackpot.
    Pay fast! :thumbsup:

    KK
     
  30. Sep 28, 2010
  31. kano

    kano Banned User

    Occupation:
    Manufacturing and Construction
    Location:
    England

    Thank you kasinoking, I played today your recommended slots I pretty much like the jackpothammer slot as its theme its based on my profession btw.
    But this RTG its not been possible offering 200% match to claim 5 times in a row, like you all said there's something there' I think so! Just comparing it to MG!!! Ok just for quick comparison claimed 2times bonus + deposit total of 120 lost all, next rtg claimed 2 bonuses worth deposit + bonus 200 again lost all! Haha.. Here is the funny thing just made 30 without a bonus at MG won 350 almost instantly and games are still hot lol ;), I am definitely getting rid off all RTGs and will leave just 1, for enternteinment! That is I am more lucky at MG!!!

    Cheers

    Kano
     
  32. Sep 30, 2010
  33. Rebel2k5

    Rebel2k5 Banned User

    Occupation:
    None
    Location:
    My House
    Opinions on vegas technology casinos?
     
  34. Sep 30, 2010
  35. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    :( Please see post #3 of this thread.

    KK
     
  36. Sep 30, 2010
  37. Rebel2k5

    Rebel2k5 Banned User

    Occupation:
    None
    Location:
    My House
    Oh I scanned through it, didn't see it because of the "vtech"

    Could have been a honda you were talking about :p
     

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