Casino Rewards confiscates 2000€

petr1

Banned User
Joined
Aug 24, 2011
Location
Finland
This is spreading all over Finnish news. Player had received a 100% bonus offer from UK Casino Club (Casino Rewards). He deposited 50€ and won 2000€. However, there was an issue with the deposit method thus confiscating all the winnings.

Player had used a credit card which was connected to his family bank account. The credit card was in his name, the bank account wasn't. This was the reason for the confiscation.

I don't know if there has been some kind of misunderstanding but it's strange that they would confiscate the winnings as the player used his own credit card. Who cares about the bank account. Of course this is only one side of the story.. I'd like to hear a comment from Casino Rewards.

Source :
You do not have permission to view link Log in or register now.
(in Finnish)
 
This is a moot point. Here in the UK and therefore presumably other European countries you are often offered a second card for other named persons you can link to an account. I can for example, get my partner a credit card on my account so she can use it too. Obviously you can have joint bank accounts with two or more card-holders.
This situation could result in two people getting bonuses on one linked account. Did you have bonuses as an issue in this matter?
If not, and your card was the only one used on CasinoUK then they are being unreasonable, but to be sure we need more details. If this was the case, then you should be paid. If there is more to this, let us know.
 
This is spreading all over Finnish news. Player had received a 100% bonus offer from UK Casino Club (Casino Rewards). He deposited 50€ and won 2000€. However, there was an issue with the deposit method thus confiscating all the winnings...
If it is possible for you to contact the player, you should do so and advise them to sign up here at CM.
Then they can contact the rep here: https://www.casinomeister.com/forums/members/

If she can not put the matter right, or maintains that the player is in breach of the T&C's, the player can Pitch-A-Bitch.

KK
 
This is a moot point. Here in the UK and therefore presumably other European countries you are often offered a second card for other named persons you can link to an account. I can for example, get my partner a credit card on my account so she can use it too. Obviously you can have joint bank accounts with two or more card-holders.
This situation could result in two people getting bonuses on one linked account. Did you have bonuses as an issue in this matter?
If not, and your card was the only one used on CasinoUK then they are being unreasonable, but to be sure we need more details. If this was the case, then you should be paid. If there is more to this, let us know.

Right you are.

The card might be in their NAME, but the card NUMBER will be the same as every other card on the account.

What's the bet another family member claimed the bonus using that credit card NUMBER. I don't see another way they could know about the linked bank account. I notice it wasn't mentioned :rolleyes:

Looks like a pretty straightforward case to me.
 
Right you are.

The card might be in their NAME, but the card NUMBER will be the same as every other card on the account.

What's the bet another family member claimed the bonus using that credit card NUMBER. I don't see another way they could know about the linked bank account. I notice it wasn't mentioned :rolleyes:

Looks like a pretty straightforward case to me.
It could be that he had to send a bank statement where the credit card transaction is shown. I don't know, I'm waiting to see what CR has to say.
 
Right you are.

The card might be in their NAME, but the card NUMBER will be the same as every other card on the account.

What's the bet another family member claimed the bonus using that credit card NUMBER. I don't see another way they could know about the linked bank account. I notice it wasn't mentioned :rolleyes:

Looks like a pretty straightforward case to me.

Exactly, that's why I said we'd need more details because I suspect the old chestnut of bonus issues.
 
This is spreading all over Finnish news. Player had received a 100% bonus offer from UK Casino Club (Casino Rewards). He deposited 50€ and won 2000€. However, there was an issue with the deposit method thus confiscating all the winnings.

Player had used a credit card which was connected to his family bank account. The credit card was in his name, the bank account wasn't. This was the reason for the confiscation.

I don't know if there has been some kind of misunderstanding but it's strange that they would confiscate the winnings as the player used his own credit card. Who cares about the bank account. Of course this is only one side of the story.. I'd like to hear a comment from Casino Rewards.

Source :
You do not have permission to view link Log in or register now.
(in Finnish)

Again, that's only part of it. The guy was sharing accounts with his wife it seems, and it was his wife who wrote the article. Biased reporting I'd say. :p
 
The guy was sharing accounts with his wife it seems ....

That AND repeatedly munging up the registration and KYC details, things like missing card numbers, duplicate accounts, etc. I'm not saying the players here are fraudulent but they are guilty of an unusually high rate of screw-ups in their account details. The casino has repeatedly had to go back to them, get new and/or correct info, request further data on incomplete forms, etc. And for their efforts they get repeated threats and abuse. IMO the casino has every right to proceed VERY cautiously with these two.
 

Users who are viewing this thread

Meister Ratings

Back
Top