I received another reply from Casino Plex. I had inquired about their software's failure to indicate that the WR had actually not been met.
Their response:
The player was fully warned before making the withdrawal and could and can also see his wagering requirement in the casino. The player did at no point receive a message that he had met the wagering requirements, he will only get this message if he had actually met them.
If you go through the thread on casinomeister, you will see the full explanation of what happen.
There is no risk playing at our casino, however, as a player you need to understand our terms and conditions to avoid situations like what happen to mentioned player. The decision to play with us is your decision only!
Fully warned? I must have missed something. Are they trying to fix their lousy reputation by responding to my emails? Looks like it. I think a professional third party should look into this, really.
Their response:
The player was fully warned before making the withdrawal and could and can also see his wagering requirement in the casino. The player did at no point receive a message that he had met the wagering requirements, he will only get this message if he had actually met them.
If you go through the thread on casinomeister, you will see the full explanation of what happen.
There is no risk playing at our casino, however, as a player you need to understand our terms and conditions to avoid situations like what happen to mentioned player. The decision to play with us is your decision only!
Fully warned? I must have missed something. Are they trying to fix their lousy reputation by responding to my emails? Looks like it. I think a professional third party should look into this, really.