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Casino Complaint Casino Monarch Not paying

Discussion in 'Casino Complaints - Bonus Issues' started by baldos, Jul 17, 2015.

    Jul 17, 2015
  1. baldos

    baldos Dormant account PABnonaccred

    Occupation:
    Minsk
    Location:
    Belarus
    The casino does not pay for 10 days money. He painted them many times, but all one answer, we will do everything for you to receive the payment as soon as possible. First, they demanded my papers 2 weeks in a row, it turned out that they have for a long time there. Now the wait is not known how much the payment. Before that, I deduced from the Tropicana Casino Gold are also the month to withdraw money, but the payoff I got the Tropicana. Can someone tell me what that leverage on this casino can be limited only to complaints in the forum? The bottom line is that the money from the Monarch, I have not received within 10 days. They have in the rules says that a maximum of 7 days goes to payment. They also violate their rules. I ask for help, screenshots from your account will upload later, and now with a mobile phone. I apologize in advance for my English
     
  2. Jul 17, 2015
  3. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Although I have a basic grasp of what you're saying, I'm still having a hard time with the inner details...

    Maybe you could post in your native tongue, and have someone that has a better grasp of the English language translate for you? :)
     
  4. Jul 17, 2015
  5. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Original thread title was "Casino Monarch Scam! Not Paying". No evidence of a scam, thread title changed to better reflect the OP's actual situation.
     
  6. Jul 17, 2015
  7. baldos

    baldos Dormant account PABnonaccred

    Occupation:
    Minsk
    Location:
    Belarus
    In my opinion, I apologized and mentioned that the screenshots later upload now am not able to do it. So it is clear?
     
  8. Jul 17, 2015
  9. baldos

    baldos Dormant account PABnonaccred

    Occupation:
    Minsk
    Location:
    Belarus
    Ok. Sure. This is:
    Казино Монарх не платит уже 10 дней. Каждый день кормят отговорками и тп. Изредка отвечают на почту. Каждый день пишу им, бестолку.
    Отыграл у них бонус. На вывод поставил 150 долларов. Заказал выплату 06.07
    До сих пор ее нет. В техподдержке молчание и только.
    Сейчас сижу с мобильного телефона и не могу загрузить изображения. Может ктото поможет как то надавить на это казино?
     
  10. Jul 17, 2015
  11. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    Привет. Я тоже из Беларуси :) Щас переведу.

    Hey, I'm from Belarus too :) Will do the translation.
     
    3 people like this.
  12. Jul 17, 2015
  13. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    Translation

    Casino Monarch is not paying money for 10 days. Every day they make more excuses, sometimes reply on my emails. I'm writing them every day. I wagered the bonus and trying to withdraw $150 from 6th of June. I'm sitting at the forum from my phone and can't upload the images. please, help.
     
  14. Jul 17, 2015
  15. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Sorry, no it is not clear. As others have mentioned you should let someone translate for you, as SlotMonster has offered (and appears to be doing).

    Still no evidence of a "scam" IMO. AFAICT the title change was and is appropriate. No criticism was intended. I understand the OP's desire to have action taken on the withdrawal but that does not justify accusing the casino of a "scam" when no evidence or justification for that accusation has been given.

    If the OP can demonstrate that the casino "scammed" them in some way I'll reinstate the original thread title. Until such evidence is given the thread title will remain as is.
     
  16. Jul 17, 2015
  17. baldos

    baldos Dormant account PABnonaccred

    Occupation:
    Minsk
    Location:
    Belarus
    Прив. Норма. Давай в лс? Пообщаемсо
     
  18. Jul 17, 2015
  19. baldos

    baldos Dormant account PABnonaccred

    Occupation:
    Minsk
    Location:
    Belarus
    Listen friend, I have to prove anything to you it should not. Who are you all this? If there are any problems personal plan, I was a little worried. I said that the screenshots later throw off what you Boil?
     
  20. Jul 17, 2015
  21. Perez777

    Perez777 Experienced Member

    Occupation:
    Online poker player
    Location:
    Russia,Yaroslavl
    This is TopGame software.They dont Pay:(
     
  22. Jul 17, 2015
  23. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Again, please let someone (SlotMonster?) translate for you. You appear to be using an internet translator and they are notorious for doing a crappy job on any statement more complex than "you are here".
     
    1 person likes this.
  24. Jul 17, 2015
  25. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    Привет. ОК, позже чутка напишу. Короче, чтобы о чем-то разговаривать, им нужны доказательства. И не надо шутить с maxd, он тут один из Админов, так что могут просто выкинуть с форума и никто разбираться не будет. Постарайся скинуть скриншоты какие-нибудь чтобы они хоть понимали о чем речь. Сейчас твои слова для них - пустой звук.

    Hey! Please, provide evidence (i.e. screenshots) asap, otherwise without any proof your case may be just closed. And please don't mess with maxd, he is one of the Admins here, so if you insult him or anyone on the forum - you will get booted away very quickly.
     
    3 people like this.
  26. Jul 17, 2015
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Admin Warning: Read the No Tolerance Policy

    Just a quick note that no matter what your English language skills are, you are required to abide by our forum rules. If this is too difficult for you, then you need to post elsewhere.

    This is an English only forum for a number of reasons. If you start posting in a language other than English, you may cause this website to be banned in the related country due to draconian anti-gambling laws. Thank you.
     

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