I can top all of you - I've legitimately qualified for VIP
twice this year & been ignored and/or refused.
I had
exactly the same experience as the OP in June, but also back on February 28th when the VIP programme was launched I deposited over 3,000 euros & wagered enough to become Silver, something like 60,000 euros.
Now I knew that the fact it the email was sent on Feb28th prob meant the programme was meant to start for March...however the email said '
For instance, if you fulfil the requirements for the bronze level in February, you are automatically a bronze-level VIP in February and March.' and nowhere else did it mention anything about start dates or not to go for it now, so seemed obvious you could qualify now, & reap the 'benefits' in March.
So when nothing happened after my crazy day of high-risk gambling, I emailed expecting surely would be no probs at all on this one. Complete radio silence...so called up - friendly lady understood but said nothing she could do about it & would pass on - never heard back & so called back and was told no, doesn't start until March, despite email giving example of February.
The question is - will I fall for it a 3rd time & get suckered in by some clever tactic like using a month that doesn't actually count, as an 'example' of a month that counts? Hopefully the fact that they have failed to acknowledge or reply to all 5 of my emails sent over the last 7 months will make me think again.