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Casino Action... I have just had it!!

Discussion in 'Online Casino and Poker Complaints - old section' started by mattysgirl, Jan 6, 2006.

    Jan 6, 2006
  1. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    Ok, this is now 2 months in a row they have cancled the Blackjack tournament!!!
    I dont see the Slot tournaments cancled. Some of us lookforward to that as we might just win (as i have placed a few times in it)

    This i just BS and i am getting sick of it!!:mad:
     
  2. Jan 6, 2006
  3. soflat

    soflat Senior Member

    Occupation:
    Scientist
    Location:
    Florida
    Yeah, I was wondering what happened with that. I signed up for one of their casinos on Monday, and now the tourny info disappeared.
     
  4. Jan 7, 2006
  5. miket2112

    miket2112 Full Member

    Occupation:
    cook
    Location:
    Tampa, Florida, United States
    I have played in almost every one of those for the last 6 months and won at least $10 each time except for one. Now that the BJ monthly is no longer, I have taken my $$$ elsewhere. Action can BITE ME!!

    Yak
     
  6. Jan 7, 2006
  7. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Just head over to global-player for bj tourneys ;)
     
  8. Jan 7, 2006
  9. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    casino action

    Yeah with the blackjack tournaments always being canceled , well they have canceled them the last 2 months. Has made me just want to delete this group off my computer. And not to mention the other things i just find odd.

    I like this group of casinos because they have so many .01 games but really its just not worth the agrivation anymore. I have signed up at 32red and plan on giving them a shot this weekend!
     
  10. Jan 9, 2006
  11. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Update

    I have contacted VIP support and received confirmation that the Blackjack tournament has been cancelled, the excuse this month is that they are going to launch a new tournament with the prize being a trip to Las Vegas. I have reminded them of the inconsistency with the excuse last month (script failure), and also asked why no announcement has yet been made despite the desision appearing to have been made some time ago (possibly as early as last months' "script failure"). I see no reason why designing a new format necessarily required the current one to be cancelled as there is no clash of dates.
    There may be an official response from Casino Action as they asked for details as to where to find this thread. I have drawn attention to the fact that discontent is not limited to the issue of the Blackjack tournament, but many other things are going wrong and having an impact on players having any trust in what they are told any more. As their offerings are not exactly brilliant compared to the competition, they will need to throw money at getting the older players back again once they have found better places to play that offer more value (you can't get worse that 20x slots WR; although 15x is now common).
     
  12. Jan 9, 2006
  13. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    Casino Action

    Yeah I am just ready to give up on them. What gets me is they advertised the BJ tournament up until what 2-3 days before they cancled it???

    They still should have ran it, and put a message up for next month that the BJ tournament will be changing next month or whatever.
    As for a trip to Vegas I could care less..lol I have a river boat 3 hours away, and its not that much $$$$ to plan a trip to vegas.

    This is part of a email i received:
    IMO they knew the BJ competition was not going to take place, so why was it advertised all month then just disappeared 2-3 days before it was suppose to run?? All of us that did play BJ during the month thinking we would get to play...well i just feel deceived
     
    Last edited: Jan 9, 2006
    1 person likes this.
  14. Jan 9, 2006
  15. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Crap

    If that's from Vinoka I have been lied to last month. I was told that the tournament WOULD go ahead this time, and that all players who qualified will automatically be entered without having to qualify through December.
    There is no reason to cancel a tournament because a new format is being CONSIDERED. This runs for ONE HOUR each month, not every day as the slots tournaments do. Whatever the real reason for cancelling the BJ is, we have not been told the whole truth.

    Bear this in mind:-

    End November onwards - Bonus accunt abolished & all bonuses in real account

    December - BJ cancelled without notice on the day.
    January - BJ Cancelled without notice even though they admit to having known it would not run at least since the E-mail quoted above.

    February - BJ relaunched with NON CASH prize!!!!!!

    I rather suspect it has something to do with the $1,200 being REAL money albeit with a WR. With the bonus accounts the $1,200 could never actually be withdrawn under any of the bonus account models and thus was not ever a real prize. Note also the reduction of prizes in the Tuesday tournament compared with the other 4 (Noted by a previous poster).

    I have received this now from them:-

    "Thank you for contacting Aztec Riches Casino.

    Thank you for your comments and assistance in this matter. I have now forwarded this onto our marketing department for consideration.

    I do apologize once again for any inconvenience this has caused you."

    This is normally followed by no respose from management or marketing, and seems to indicate my comments will simply go on file and may or may not influence future marketing decisions.

    What happened to their "We have listened to our players, and in the light............. have changed the format of the 10K Giveaway"

    Given the furore over the cancellation of the BJ last month, have they listened to their players by cancelling again with 2 days to the off, and not announcing this to any players but leaving them to find out the hard way as usual for this group. It's not new CS, it's the same names as always, so lack of experience is no excuse.

    Perhaps we should cancel making deposits this month as we are "evaluating a better way to fund our casino accounts, and it has been necessary to cease playing in the mean time". Also, "We didn't play in December due to an OS problem on our PC's, (not that this stopped us running our regular everyday software)"

    Incidentally, even affiliates have not been told of this cancellation in advance, but HAVE been told in the past that improvements to the BJ tournament will result in it running MORE frequently than at present, and probably at weekends. It is difficult to keep websites up to date without the relevant information, although I have added the cancellation notice for the BJ to mine having found out about it the "hard way".
    The first time something serious happens at this group, such as non-payment of winnings, and gets aired along with these gripes, I can see serious leakage of players to other MG outlets that offer similar events (or have in the past), which would be the likes of Trident Lounge and Jackpot Factory, and possibly Casino Rewards (issues here though). 32Red occasionally do slots challenges in pretty much the same style as Casino Action, but with bigger prizes, and only a 3x/5x WR on them!
     
    1 person likes this.
  16. Jan 9, 2006
  17. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    Casino Action


    Well said!! :thumbsup:

    That is the actual email i received from Vinoka. So vinylweatherman you have not been the only one that was lied to as i was also told the same thing as you regarding the December BJ competition

    All in all this has been complete BS. I spoke with the Adriches rep and she says they have no control over these competitions so I guess we need a response from casino action.

    I have not made a deposit at this group of casinos yet this year because I am just sick of the ways some things are done there. I am very sure that another casino will welcome me with open arms :)

    Oh btw be sure to check out todays scoreboard for the slot competition lol it will give you a laugh.

    mattysgirl :)
     
  18. Jan 9, 2006
  19. spearmaster

    spearmaster RIP Ted

    Occupation:
    Devil's Advocate
    Location:
    Heaven
    Nice one VWM... LOL...
     
  20. Jan 9, 2006
  21. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Oh Dear.

    Noted.

    Dear Deborah, that 10K has NO WAGERING REQUIREMENT, (unless that was a lie too!). I once made the mistake of playing what I could not withdraw from Phoenician due to the 10K per week limit, and lost much of it:mad:

    Another reason not to deposit here is that Deborah is likely to be hitting the tourneys for a few days yet. better off having a crack at the free Telly at All Slots in 3 weeks time:D

    I have detailed Casino Action tournament records dating back to late 2004, and data of my own Wheel of Cash bonuses at 6 accounts for the same length. These data will be utilised as a BS repellant if any is spotted in the coming weeks:)
     
  22. Jan 9, 2006
  23. miket2112

    miket2112 Full Member

    Occupation:
    cook
    Location:
    Tampa, Florida, United States
    This whole thing has left a bad taste in my mouth. I have deleted Music hall and will take my gaming $$ elsewhere.
     
  24. Jan 9, 2006
  25. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    BJ Cancelled

    Well, we all know that CA have cancelled the BJ tournament. Now it's 45 minutes before it would have started - so lets see how they are keeping players informed shall we?

    1) E-mail - check - no E-mails announcing this.

    2) Log on to casino - check - no sign of anything wrong here!
     
  26. Jan 9, 2006
  27. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Oh - I nearly forgot

    Give them the benefit, last time they swore that players could find out by a message on chat if they wanted to query this:-

    Er - Nope:confused:





    As to my comments, on file as predicted, no reply, and seemingly issue not important enough to prompt rep to appear here as yet!

    8 mins to go now before all hell breaks loose as non Casinomeister players make a Coffee, turn on the PC (having left work early in some cases), log on to BJ accounts at 6pm and find them not working as last time!

    Casinomeister players will be doing something else, like discusing this farcical situation here.
     
  28. Jan 10, 2006
  29. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    Casino Action

    Sure looks like all is the way it should be tonight lol
    Played BJ so i could have my chance at that big prize but I guess us table players dont get our competition this month. I am sure glad they lead us to beleive all month long and last month as well that there would be one.:mad:

    I feel pretty sure this competition was gone back in November, but hey let those People keep playing BJ to earn a entry for somthing we wont be offering.:mad:

    And yes it was so nice of Casino Action to let people know it was yet again canceled. IMO anyone that earned a entry should have found $10 in there account. But what do they care, they are just loosing players!


    mattysgirl
     
  30. Jan 10, 2006
  31. funeralparty

    funeralparty Dormant account

    Location:
    Houston
    I guess those that got replies from Vinoka are lucky. I just got a generic reply from CS.

    It should be noted that, about 3 months or so ago when they cancelled the Wednesday & Saturday 30 minute draws (has it been 3 months?), I contacted support immediately and asked what happened to them. They told me they were in the PROCESS of making new and better Wednesday/Saturday promotions.....well, looking at the Casino Action page, you can of course see that that was BS as well. This should give you an idea of how long we can expect to wait for the the new, "improved" BJ tournament.

    As far as the wheel of cash is concerned......since they abolished the bonus accounts, I have made 12 deposits in 2 different CA casinos....none of those deposits netting me a cash in. And, not one single wheel of cash spin for me. And 10 of those deposits were for $100+. In my experience with casino action....this is by far the longest dry spell ever for not getting the spins. I have requested a bonus in my account because of this and the cancelling of the BJ tournament, but Im sure I will get denied.

    If I dont get some sort of bonus for depositing and playing the last 2 months....in hopes of getting a prize in the BJ tourney I will close all my accounts with them as well. Right now just trying to get my 940 points to 1000:D
     
  32. Jan 10, 2006
  33. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    Casino Action

    Good luck funeralparty I hope you get a bonus, btw nice to see a fellow online gambler so close! i have not changed my profile yet but i live in the Houston area as well.

    Hey we always have the "isle of the capri" actually i do rather well when i go there, and you cant beat free drinks, smokes and that all you can eat buffet lol
     
  34. Jan 10, 2006
  35. funeralparty

    funeralparty Dormant account

    Location:
    Houston
    Bah! They offered me a 50% bonus on my next deposit. I used to get free bonuses in my account all the time when they had the bonus accounts, but not anymore. They say my bonus rate is too high (44%). And STILL not even a comment on the no show wheel of cash:what:

    Ive only been to Isle once and didn't do well there. I usually go to Grand Casino Coushatta in Kinder when I make a trip to Lousianna. About 45 minutes further but worth the trip!
     
  36. Jan 10, 2006
  37. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Rubbish, Crap, etc

    I was once told my bonus rate was over 80%!!!!
    Total Rubbish, what was over 80% is the rate of bonuses as a cashback on LOSSES, not as a percentage of DEPOSITS.
    They also include the tournament prizes as bonuses too, even though one has to wager first, THEN wager the prize 20x once received, so they are worse than most deposit bonuses.
    You didn't receive the Wheel because it is rigged and your bonus rate of 44% means it is severely suppressed (you might get the odd $15 to make you think it random). I rather suspect they tie your accounts together in some way too, but not too certain of this.
    I have done horribly at these casinos, despite the "generous" bonuses. The BJ is the chance for all players, including the low rollers, to have a pot at a big $1200 bonus without the need to deposit $1200 or more (fun then can be had meeting WR in the slots tournaments).
    As I said before, all the "Action" is disappearing faster than it is appearing, and the total package continues to fall in appeal.
    The only good points remaining are:-

    Instant Neteller payments
    Suitable for low rollers with the 50c tables and 1c slots (which are 25c in most other MGs). [pence for cents here in UK].

    When they announce a new promotion, they must excuse us for not believing what is stated at face value, and expect to be badgered for clarification upon clarification in writing from pretty much all Casinomeister players.

    " Hi,
    This new BJ prize, Las Vegas you say.

    That's Vegas in the USA isn't it?
    The flights, definitely an aeroplane then?
    We will be staying in Vegas, not some cheap motel 100 miles away and bussed in daily?
    This holiday will be credited to our REAL lives for our enjoyment won't it, none of this being credited in our dreams and being non-enjoyable once we awaken:D

    Thanks, see you at Guantanamo airport for the flight then:D
     
  38. Jan 11, 2006
  39. largeeyes

    largeeyes Dormant account

    Occupation:
    Engineer
    Location:
    North America
    This was the blackjack tournament that everyone who qualified for the december one qualified for since that one was canceled, right? Nice. Why they can't just hire someone like any one of us to manage this sort of thing is beyond me.
     

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