Betsson is not paying my cashout

[Mosse]

Id need help to get contact with Betsson rep here but seems that he has ignored all private messages. Does anyone know why ? And how can he be contacted ?

Betsson cancelled my big cashout and they refuse to tell me reason for that.

 

[lockinlove]

Yeah the old rep left and introduced Henna who never said hi or even introduced herself. Last log in was May 23rd.

When did you message them?

 

[Mosse]

Yeah the old rep left and introduced Henna who never said hi or even introduced herself. Last log in was May 23rd.

When did you message them?

I cant find this "Henna" from rep-list. Any link to her ?

I meant that pm´s cant be sent to this Betsson-rep

 

[lockinlove]

Oh yes strange there isnt even a feature to be able to message the rep, its gone.

I assume Henna just took over the account that you cant message because there isnt anything else listed and on the accredite page there isnt a rep listed there either

I reported the post so one of the admins will see it and flag them here

 

[The Viking]

cant find any rep either

edit: lockinlove beat me to it

 

[maxd]

Id need help to get contact with Betsson rep here but seems that he has ignored all private messages. ...

To whom did you send your PMs? I'm happy to look into this for you but I need to know who we're talking about here.

 

[lockinlove]

To whom did you send your PMs? I'm happy to look into this for you but I need to know who we're talking about here.

https://www.casinomeister.com/forums/threads/introduction-new-casino-rep-betsson-group.78730/

and the last post is him saying he's leaving and introduced someone else. But when you go to message them there is no "private message" option

 

[Mosse]

To whom did you send your PMs? I'm happy to look into this for you but I need to know who we're talking about here.

I meant that cant even send any private message to them cause there is no such option at all.

 

[The Viking]

Oh yes strange there isnt even a feature to be able to message the rep, its gone.

I assume Henna just took over the account that you cant message because there isnt anything else listed and on the accredite page there isnt a rep listed there either

I reported the post so one of the admins will see it and flag them here

there is no Henna in the members list ? did you find her.
sure does look like they dont have any rep.

 

[maxd]

Yeah, seems Halvor (previous rep) left and Henna (new rep?) never stepped up. As I've said in Halvor's "Goodbye" thread Bryan has been alerted but it might take a few days for him to see that and respond.

FWIW this may be a simple case of Bryan not having had a chance to process the new rep's credentials, Don't know. We'll have to wait for Bryan's return to know for sure.

I've emailed Henna to see if she is around and is ready to accept PMS, etc.

 

[maxd]

Update: did hear back from Henna, seems she's real and ready to accept player issues. Still need to determine what forum presence we can expect. Will post further updates as they become available.