Betsson is not paying my cashout

Mosse

Full Member
PABnononaccred
Joined
Jul 12, 2010
Location
finnlandia
Id need help to get contact with Betsson rep here but seems that he has ignored all private messages. Does anyone know why ? And how can he be contacted ?

Betsson cancelled my big cashout and they refuse to tell me reason for that.
 

lockinlove

Staring into the sun
PABaccred
Joined
Jan 17, 2014
Location
Canada
Yeah the old rep left and introduced Henna who never said hi or even introduced herself. Last log in was May 23rd.

When did you message them?
 

Mosse

Full Member
PABnononaccred
Joined
Jul 12, 2010
Location
finnlandia
Yeah the old rep left and introduced Henna who never said hi or even introduced herself. Last log in was May 23rd.

When did you message them?
I cant find this "Henna" from rep-list. Any link to her ?

I meant that pm´s cant be sent to this Betsson-rep
 

lockinlove

Staring into the sun
PABaccred
Joined
Jan 17, 2014
Location
Canada
Oh yes strange there isnt even a feature to be able to message the rep, its gone.

I assume Henna just took over the account that you cant message because there isnt anything else listed and on the accredite page there isnt a rep listed there either

I reported the post so one of the admins will see it and flag them here
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Id need help to get contact with Betsson rep here but seems that he has ignored all private messages. ...
To whom did you send your PMs? I'm happy to look into this for you but I need to know who we're talking about here.
 

Mosse

Full Member
PABnononaccred
Joined
Jul 12, 2010
Location
finnlandia
To whom did you send your PMs? I'm happy to look into this for you but I need to know who we're talking about here.
I meant that cant even send any private message to them cause there is no such option at all.
 

The Viking

Ueber Meister
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Oh yes strange there isnt even a feature to be able to message the rep, its gone.

I assume Henna just took over the account that you cant message because there isnt anything else listed and on the accredite page there isnt a rep listed there either

I reported the post so one of the admins will see it and flag them here
there is no Henna in the members list ? did you find her.
sure does look like they dont have any rep.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Yeah, seems Halvor (previous rep) left and Henna (new rep?) never stepped up. As I've said in Halvor's "Goodbye" thread Bryan has been alerted but it might take a few days for him to see that and respond.

FWIW this may be a simple case of Bryan not having had a chance to process the new rep's credentials, Don't know. We'll have to wait for Bryan's return to know for sure.

I've emailed Henna to see if she is around and is ready to accept PMS, etc.
 

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