I deposited 2 nights in a row and managed to withdraw each time so am up. An ok selection of games but hope more slots are added. No GOT for example. The site is pretty easy to navigate but the size of most of the slots is awful. Small screens and some of them you can hardly see your balance. This is pretty annoying struggling to see whats going on. Played Judge Dread and could not make out my balance and gave up on that slot as the screen size of the game was just too small. Hope this gets addressed. Pop up screens /new window maybe for the games like Redbet do maybe ? with resizable screen sizes.
Support is top notch no issues with that and Phil sorted out a very minor issue with my documents within minutes and my withdraws also processed really quickly. This is a real plus! A few areas where design could be improved such as when chat is offline you get an option to email support but the text area and submit button are crushed right down the bottom of the screen so were not visible until I readjust my screen size. But thats a minor.
The 2.5 fee per with draw is pretty steep when added to the deposit fee. But that is there choice I suppose. Finally the documents section only asks for 1 piece of id per item. So I could only upload the front of my card and then some hours later the system asks again for another part of my id but did not state what. I guessed it was the back of my card. Maybe more description needed on that area along with making it clear (and possible ) to upload front and back of the cards at the same time. But as I said that was sorted super quick by Phil the the CS team
I think with some improvements here and there, a much bigger game choice and LARGER screens Betspin could become one of the heavy weight casinos. I will be playing there again for sure
Not an issue for me - it usually hovers between £10 and bust!
WMS as you say will put this site right up there - fast cash-outs and all the best software in one place.
Looking forward to Rogering the Rhino in the not too-distant future......
"solid" and "not bad" because they never pay out to the players maybe 
Nice to get an interview with Phil like this! Makes it feel a bit more personal rather than players vs the entity only known as "the casino".
Phil thanks for doing that and you seem a stand up guy but ahem
Thanks.
haha no not quite, I think both of them two games have good maths. When you look at the numbers as a Product Manager those two games always seem to be two of the most popular in terms of player volumes. Holly Madison was more for the bonus round.
, the fee's can soon add up low,
Guts do this as do Bet-at too and many other offshore-based multiplatform sites who service the UK market. They charge on deposits and/or a fixed-fee for withdrawals. Then again they pay-out very quick, so you pays yer money and takes yer choice. I think they face higher costs than UK-based sites. You tend to find the fees missing only from the very large established casinos with the margins and player-base to absorb the costs. I assume that different processors have varying fees too. I don't mind paying it in return for rapid cash-outs although obviously I'd prefer not to.
... But back to business.. Used all the welcome bonuses, alltough i heard alot of negative feedback from fellow gamblers, the only issue was just a tiny lag during gameplay of IR. Won from the 1st deposit 500€. Docs were approved pretty fast and the cash found it way to E-W in quickly matter.
Just signed up (Will make a deposit after work)
One thing I will say is that you guys need to work on the "sign up journey" a bit, By that, I mean after verifying my email address i got thrown back to the front page of the site and there was no prompt that i needed to log in again. Most online casinos have it so that once you verify your email, you get sent to a dedicated login screen which after log-in takes you to the deposit screen.
Removing these kinds of obstacles means you get less abandoned sign-ups and more depositing new players. Naturally this comes with time after QA testing but anything to increase customer base is always a good thing.
Other than that, It's all looking good so far, Will give you more of my opinion once i've deposited and played a bit
Only just read this thread for the first time - looks like a LOT of start-up problems
When did this casino first open?
Went ahead and opened a player account anyway, and I agree the sign-up process is a little "clunky" compared to other sites.
Still could not enter my full mobile number (2 digits short) - but at least I know I wont get any spam texts!
Was able to enter my country as ENGLAND!!!!!
At last! A casino which actually recognises that England is indeed a country! :notworthy
(All other casinos only have UK as an option)
KK
