BetAt

Joined
Apr 1, 2013
Location
Hampshire, UK
Hmmm, on the strength of reviews on this site, I just sampled BetAt. Now, I hate to submit a rubbish review of any site, especially one which seems to be held in such high esteem by the users of this respected site BUT .....

I wouldn't gamble here again in a million years! No matter what game you play, how much you bet, you will NOT trigger a single bonus.
The range of slots is DULL, the Roulette games are boring and fiddly. I'm struggling to say I can't think of a possible prior example of a casino which has whispered to me "Don't come back here" so strongly save for, possibly, my ill-fated tryout of Betfair last year.
:mad:
 
No matter what game you play, how much you bet, you will NOT trigger a single bonus.

Wild guess - did you deposit £50 and make £3 spins?

Judge a casino on all aspects apart from if you win or lose, that is the one area they have no control over.
 
I had some of my biggest hits on Betat and made loads of cashouts...
So either you are on a losing streak or indeed you made a 50 quid deposit and expect to hit a 1000x bet with every 50 you deposit? :eek:

Anyway,nothing wrong with Betat and their choice of games is pretty impressive.
 
Oh no, continuous £3 bets is just absurd - I'm strictly a low roller, and I deposited around £250 and the max bet I made was around £1.50 .... don't want to get flamed to hell here but I distinctly "smelt a rat" - won't be going back! Just my opinion!
 
Oh no, continuous £3 bets is just absurd - I'm strictly a low roller, and I deposited around £250 and the max bet I made was around £1.50 .... don't want to get flamed to hell here but I distinctly "smelt a rat" - won't be going back! Just my opinion!

They are very popular with people in this forum. Do you think it would be like that if noone could win or they didn't feel they were honest?

I don't think so. You had a bad session. Probably an extremly bad session, but that doesn't mean the casino is dishonest;)

You don't need to go back though, but be careful what you say.
 
Oh no, continuous £3 bets is just absurd - I'm strictly a low roller, and I deposited around £250 and the max bet I made was around £1.50 .... don't want to get flamed to hell here but I distinctly "smelt a rat" - won't be going back! Just my opinion!

I know the feeling, but it does come down to luck...

Sometimes we play at a casino based on how lucky we have been, but the laws of randomness do not care.

I too, have played at casinos that have had great reviews, but struggle to get even 80% RTP, that's just the way it goes, and although you say you smell a rat, just remember that the casino does not get a say in whether you win or lose, it's random.

Side note: You say you smell a rat? But what if it's just a bear without fur? appearences can be deceiving....

hairless-bears.jpg
 
Uh well ok .... I'm sorry if I offended anyone but - you know, I'm just posting a review of my experiences as a new "signer up" to a new casino. I don't see why I should "be careful" what I say ..... after all, it's just my opinion. Posted my experiences of other casinos in the past, including one other today, Guts I think it was, which I found really quite good .....

If we're only permitted to say positive things about our experiences, and fanboyism rules the roost here, then this forum may as well not exist - just sayin'.
 
HI Matt,

I'm really sorry you've had a poor session on our Casino. I'm sure you've been told this before but games are supplied by the same suppliers that feed other Operators: in our case Microgaming and NetEnt. When you open a game, you are speaking directly with their servers and their infrastructure and we have absolutely no control over the game outcome.

May I have your username on our Casino? We do generally try to offer regular bonuses, especially for poor sessions.

Kind regards

Igor
 
Uh well ok .... I'm sorry if I offended anyone but - you know, I'm just posting a review of my experiences as a new "signer up" to a new casino. I don't see why I should "be careful" what I say ..... after all, it's just my opinion. Posted my experiences of other casinos in the past, including one other today, Guts I think it was, which I found really quite good .....

If we're only permitted to say positive things about our experiences, and fanboyism rules the roost here, then this forum may as well not exist - just sayin'.

You didn't offend anyone. :)

Just trying to help you understand that these games are random. If you have a bad experience, there is no problem in posting about that.

This forum has many experienced members and they are the ones that understand these games are truley random. It doesn't matter how great the reviews, you are just as likely to win or lose here at any other casino, but if they pay you when you win, that is the important thing.

I hope your luck gets better soon. :)
 
HI Matt,

I'm really sorry you've had a poor session on our Casino. I'm sure you've been told this before but games are supplied by the same suppliers that feed other Operators: in our case Microgaming and NetEnt. When you open a game, you are speaking directly with their servers and their infrastructure and we have absolutely no control over the game outcome.

May I have your username on our Casino? We do generally try to offer regular bonuses, especially for poor sessions.

Kind regards

Igor

Ah thanks, but I'm not one for bonuses - I find the typically 30X wagering requirements to be rather insulting to one's intelligence and basic understanding of mathematical probability! I realise you've got your role to fulfil but thanks - but no thanks - I won't be back!

Cheers anyway!
 
Ah thanks, but I'm not one for bonuses - I find the typically 30X wagering requirements to be rather insulting to one's intelligence and basic understanding of mathematical probability!

Then why play a slot machine in the first place?

It's not about intelligence. We all know the odds are against us, but we sacrifice to pay for those winning moments and the endorphin rush that accompanies it.
 
Then why play a slot machine in the first place?

It's not about intelligence. We all know the odds are against us, but we sacrifice to pay for those winning moments and the endorphin rush that accompanies it.

Oh, tell me about it! I don't want this to sound elitist or condescending Jory but the rationale behind my post is simply that I almost always end up ahead.

Slots aren't my main game, I've made no secret of that .... still, we all live and learn!
 
Hmmm, on the strength of reviews on this site, I just sampled BetAt. Now, I hate to submit a rubbish review of any site, especially one which seems to be held in such high esteem by the users of this respected site BUT .....

I wouldn't gamble here again in a million years! No matter what game you play, how much you bet, you will NOT trigger a single bonus.
The range of slots is DULL, the Roulette games are boring and fiddly. I'm struggling to say I can't think of a possible prior example of a casino which has whispered to me "Don't come back here" so strongly save for, possibly, my ill-fated tryout of Betfair last year.
:mad:

Ive heard a few whispers my self recently,
All my sessions (only a few small depos) have been terrible there, but they been bad at other places aswell, its the roll of the dice, If you win at other places than that place becomes the next best thing since sliced bread until you get into trouble and they do not want to no and get no help, hold on to your money, no replies to emails, chat cutting of,
At least with places like betat you no your in safe hands, Like been said its not the casino that determines your win, Alow it does feel like it at times,
But I have nothing against peoples options, Im over busted this month and well down but I will be back for revenge :)
 
Oh, tell me about it! I don't want this to sound elitist or condescending Jory but the rationale behind my post is simply that I almost always end up ahead.

Slots aren't my main game, I've made no secret of that .... still, we all live and learn!

No worries mate. I fully understand that the casinos laugh at people like me and it's people like me who pay their wages.

They don't want the guy who plays the system and tries to make a few quid, they much prefer the guy who chased losses and bonus rounds.

Still though, I can only blame myself. I have over 100% RTP at this casino and not a bad word to say about them, but I still know i'm the "loser" no matter what the result of the RNG. :)
 
No worries mate. I fully understand that the casinos laugh at people like me and it's people like me who pay their wages.

They don't want the guy who plays the system and tries to make a few quid, they much prefer the guy who chased losses and bonus rounds.

Still though, I can only blame myself. I have over 100% RTP at this casino and not a bad word to say about them, but I still know i'm the "loser" no matter what the result of the RNG. :)

Fair comment - I mean I'm not that guy who chases losses (obviously!) ...if you've found BetAt to be cool then that's sweet ..... BUT...from my gut feeling and experience nah - not for me!
I've got well plus 100% RTP at WillHill, Gala, 32 Red and I've probably (somehow) reached parity at BetFred, Christ knows how, but I've done it!

But hey I don't want to get into a bickering war .... so I guess I should make this my last post on the topic of BetAt!

All the best!
 
Fair comment - I mean I'm not that guy who chases losses (obviously!) ...if you've found BetAt to be cool then that's sweet ..... BUT...from my gut feeling and experience nah - not for me!
I've got well plus 100% RTP at WillHill, Gala, 32 Red and I've probably (somehow) reached parity at BetFred, Christ knows how, but I've done it!

But hey I don't want to get into a bickering war .... so I guess I should make this my last post on the topic of BetAt!

All the best!

You're a blackjack or videopoker man, yes? :)
 
Uh well ok .... I'm sorry if I offended anyone but - you know, I'm just posting a review of my experiences as a new "signer up" to a new casino. I don't see why I should "be careful" what I say ..... after all, it's just my opinion. Posted my experiences of other casinos in the past, including one other today, Guts I think it was, which I found really quite good .....

If we're only permitted to say positive things about our experiences, and fanboyism rules the roost here, then this forum may as well not exist - just sayin'.

So a casino is good if you win there, and crap if you lose?
 
I wouldn't gamble here again in a million years! No matter what game you play, how much you bet, you will NOT trigger a single bonus.

I wouldn't gamble here again in a million years! No matter what game I play, how much I bet, I will NOT trigger a single bonus.

/fixed
that 'you' is referring to me, and i trigger many bonuses and does matter what game i play.
 
HI Matt,

I'm really sorry you've had a poor session on our Casino. I'm sure you've been told this before but games are supplied by the same suppliers that feed other Operators: in our case Microgaming and NetEnt. When you open a game, you are speaking directly with their servers and their infrastructure and we have absolutely no control over the game outcome.

May I have your username on our Casino? We do generally try to offer regular bonuses, especially for poor sessions.

Kind regards

Igor

You are sorry for players having a poor session Igor? So next time I have a great session you may be cursing me LOL. I just hope you can add the Ecopayz deposit option soon at Slotty.
 
I was thinking of playing at BetAt until I saw this particular gem in their T&C.

8.24 A deposit must be wagered a minimum of 5(five)times before being withdrawn. The casino will not process withdrawals for a player should the player’s lifetime real money wagering fall beneath 5(five) times the total amount of funds deposited to the casino by the player.

Am I so out of touch that this particular T&C is acceptable to CM & other members?
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I was thinking of playing at BetAt until I saw this particular gem in their T&C.

Am I so out of touch that this particular T&C is acceptable to CM & other members?
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I agree, this term makes me very nervous as well. 1x WR on a bonus free deposit is pretty standard. Maybe I could stretch to 2x, but 5x is OTT in my opinion - especially when they then take into account any previous deposits you may not have hit anything on.

If someone from BetAt would clarify this for me. Say I deposit $100 and bust out without hitting anything decent (which I seem to do a lot) and really only wager my deposit maybe 1.5x. Then I deposit another $100 and this time I make 2x playthrough. Then I deposit $25 and win $500 on my first spin. I'd still need to wager $350 from my first deposit, $300 from my second, and $125 from my last before being able to cash out?

Or to put it another way, I've deposited $225 - 5x that is $1125, but altogether I've only wagered $350 - I can't withdraw until I've wagered $775 more? That seems like a pretty crappy rule - all you'd need is a couple of deposits that you didn't really hit anything on to really screw you up! Or am I misunderstanding how this works?
 
I believe that rule is a good rule to prevent money laundering.

I think they easily can spot a genuine player and they won't use that rule against them.
After what I've read before they only use it if they suspect someone/something.
 
I was thinking of playing at BetAt until I saw this particular gem in their T&C.



Am I so out of touch that this particular T&C is acceptable to CM & other members?
censored

im sure this was waived if your been there a fair ammount of time they dont jump on it :D perhaps igor can answer that more quickly ive been a member there a while ups & downs as with most casinos there a good bunch good reps & have had a couple of problems but they sorted them quickly , matt was unlucky thats all , im on the same run as him atm but wasnt a few weeks ago )
 
I believe that rule is a good rule to prevent money laundering.

I think they easily can spot a genuine player and they won't use that rule against them.
After what I've read before they only use it if they suspect someone/something.

Maybe that's the case, but players may see that rule and decide not to play there because of it. If they added to the rule "In certain cases where we suspect money laundering we reserve the right etc" then it would be somewhat more palatable. How many regular players bust out trying to meet the wagering on their deposit not knowing that the rule might not even apply to them?
 
Maybe that's the case, but players may see that rule and decide not to play there because of it. If they added to the rule "In certain cases where we suspect money laundering we reserve the right etc" then it would be somewhat more palatable. How many regular players bust out trying to meet the wagering on their deposit not knowing that the rule might not even apply to them?

Those who bust out are not trying to launder money, and have obviously not read the rules, so I don't think it's relevant ;)
 
Those who bust out are not trying to launder money, and have obviously not read the rules, so I don't think it's relevant ;)

What do you mean? If I deposited (like in my example) a couple hundred and assumed that I still had to wager 5x those busted deposits after I finally won something on my third depost BECAUSE I HAD read the terms, and I busted out my $500 winnings trying to make that playthrough, how is that not relevant?
 
What do you mean? If I deposited (like in my example) a couple hundred and assumed that I still had to wager 5x those busted deposits after I finally won something on my third depost BECAUSE I HAD read the terms, and I busted out my $500 winnings trying to make that playthrough, how is that not relevant?

I mean that for someone like you, you would read the terms before you deposit, and you said that the rule would prevent you from even playing there, so you will never come to that point.

Now I'm just responding because it's you :)...so I stop now and let the Betat explain why they need the rule, and what they would lose if they removed it.
 
ive made 1000+ euro deposit at videoslots in 6 months ranging from 20 to 100 per session(im a low roller) and never got above my deposit money not even once it just happens, made a 10€ paysafecard to casino luck this week got to 50 on pure platinum on 0.40bets then made a few wish master spins at 1 euro and hit the 3 bonuses random wild+simbol wild+wild line and got a 1500x(one of them was a full wild screen for 750x) just on a 10 euro deposit, u cant expect to win all the time if u dont feel like playing betat just dont theres a ton of choices out there.
 
I deposited £180 last nite, managed to complete the walk this way bonus so £100 bonus, completed wagering and Withdrew £920 this morning, I was upto £2000 at one point but blew it on the dark night progressive, £1300 gone in about half hour. 50% rtp :-(

Surely i should have a bonus coming my way Igor just for playthrough and loss lol for last nights session.

Betat gets a thumbs up for me, i am at over 100% total RTP still and i have had a few losses. :thumbsup:
 
I still don't know what all the fuzz is about...
I think this specific rule in their t&c's is ONLY there to prevent criminals from laundering dirty smelly unfair earned money...
And I think the guys at Betat are more then competent to spot such players...

Like I said before in this thread,when I signed up with Betat I was on a lucky streak right away and I think I made at least 3-4 very decent withdrawals of a couple of 100 Euro's and I think one came even close to 2k after a monsterhit on IR.
In all occasions I deposited somewhat between €50-€200 and managed to multiply my deposit a few times.
Some sessions were long enough but some were really short and I am sure I did not have to wager my deposit 5 times or something similar.

I always got my winnings into my Skrill account within a few hours after withdrawing.

Just saying,I think some people really overreact on this specific term and I think Betat has all the right to put this in their t&c's...
Did any FAIR player not get paid from these guys before?I cannot think of anyone on this forum,that is for sure.

Betat is a great place to play and the reps here are 200% sound.

Just my 2 cents.
 
For those of you questioning the x5 wagering rule, its purpose has been covered in some detail already in the thread RE their latest casino Slotty Vegas:

Some of you may not even be aware that Slotty Vegas is owned by Betat casino.

Igor's post #42 reflects recent changes to the wagering rule at Slotty Vegas, made based on players concerns.

You can read it here:https://www.casinomeister.com/forums/threads/betat-presents-slotty-vegas.63282/

I don't know if Betat plan to amend their term at any point in line with the amendment made to the same term at Slotty Vegas, but you can check with Igor if you're interested to find out.

As has been stated before me, although not with absolute certainty by at least one poster, the x5 wagering term was indeed designed to help minimise money laundering efforts. It's not the first time I have seen this exact term at an accredited casino either, nor do I personally have an issue with it. The casino looks collectively at the playing style of its customers, and doesn't make a decision based on just one or 2 things.

It is no fluke that Betat have a good reputation, and have achieved accredited status here. If the casino is indeed holding the OP's withdrawal request based on the x5 wagering rule, then I suspect there is more at play here.

PS: There's plenty of interesting reading in the Slotty Vegas thread, and I encourage anyone interested in this group to read right through it from start to finish.
 
For those of you questioning the x5 wagering rule, its purpose has been covered in some detail already in the thread RE their latest casino Slotty Vegas:

Some of you may not even be aware that Slotty Vegas is owned by Betat casino.

Igor's post #42 reflects recent changes to the wagering rule at Slotty Vegas, made based on players concerns.

You can read it here:https://www.casinomeister.com/forums/threads/betat-presents-slotty-vegas.63282/

I don't know if Betat plan to amend their term at any point in line with the amendment made to the same term at Slotty Vegas, but you can check with Igor if you're interested to find out.

As has been stated before me, although not with absolute certainty by at least one poster, the x5 wagering term was indeed designed to help minimise money laundering efforts. It's not the first time I have seen this exact term at an accredited casino either, nor do I personally have an issue with it. The casino looks collectively at the playing style of its customers, and doesn't make a decision based on just one or 2 things.

It is no fluke that Betat have a good reputation, and have achieved accredited status here. If the casino is indeed holding the OP's withdrawal request based on the x5 wagering rule, then I suspect there is more at play here.

PS: There's plenty of interesting reading in the Slotty Vegas thread, and I encourage anyone interested in this group to read right through it from start to finish.

I was going to mention the slottyvegas thread, So terms have been changed there but still sitting at betat? I personally think x5 is way out of hand but as mentioned its there due to certain factors, And right it should, I personally have no quibbles over it & no dout any regular player will have no troubles geting there winnings, But I have to say if this was a rule that was stuck in stone than I would nether be able to withdraw from anywhere as Im lucky to turn any deposit over 2x, Even with any withdraws that money still probs would not bring it to 5x :)
 
Weeel, here's the weirdest thing. The day after my cynical review of my experiences at BetAt (the OP in this thread), I received an email from them which said they'd given me a cash sum to play with....out of the kindness of their heart, you understand - no strings/playthrough or any bullstuff like that! Sooooo when I got home from work, I logged in and had a look at what sort of amount they'd given me.

Yesss! A whole £20.00!!!! Damn, I was rich.

Now, it was obvious to me that I'd been awarded this sum either because

1) Their software recognised me as a new signer-up who'd had an abysmal run on their first play ....
or ....
2) They'd seen my OP in this thread, checked out who I was to make sure I was legit (not difficult), confirmed I'd had a dreadful run and thought they might "keep me sweet" with a bit of an "enhancement".

I suspect it was the latter.

Anyway - I decided I should fritter away this grand sum ASAP so I set about my task. Fired up a slot. You know what?
10 free spins awarded. Quite an achievement as I hadn't even placed a bet yet, let alone hit "spin".

Sooo, I went through those 10 free spins and beyond and the damn thing would not STOP paying out. That £20 soon became £515, I'm talking in a matter of minutes.

Don't get me wrong, I may not know diddly about slots, but I do know when I'm receiving an "enhancement" from a casino.

NOT that I'm complaining about that!

Anyway, like a complete and utter tool, I gambled away a good £140's worth over the next 20 minutes ;-)

Something made me see sense then, and I withdrew about £370 or thereabouts ..... had an email this morning requesting me to go jumping through hoops to prove I was who I claimed I was, you know the deal I'm sure? I've not had a casino request proof of ID for well over a year....but anyway, that's all been approved now and it all looks good!

So, Thanks to BetAt for restoring my faith (at least partially) in their casino. NOT a massive win I know, but it represents around £160 profit over 3 days so I'm not going to "kick it outta bed" so to speak ..... The Jury is still out on BetAt, I will update this thread with a definitive opinion in due course!
Thanks to all posters who contributed so far ;-D
 
Weeel, here's the weirdest thing. The day after my cynical review of my experiences at BetAt (the OP in this thread), I received an email from them which said they'd given me a cash sum to play with....out of the kindness of their heart, you understand - no strings/playthrough or any bullstuff like that! Sooooo when I got home from work, I logged in and had a look at what sort of amount they'd given me.

Yesss! A whole £20.00!!!! Damn, I was rich.

Now, it was obvious to me that I'd been awarded this sum either because

1) Their software recognised me as a new signer-up who'd had an abysmal run on their first play ....
or ....
2) They'd seen my OP in this thread, checked out who I was to make sure I was legit (not difficult), confirmed I'd had a dreadful run and thought they might "keep me sweet" with a bit of an "enhancement".

I suspect it was the latter.

Anyway - I decided I should fritter away this grand sum ASAP so I set about my task. Fired up a slot. You know what?
10 free spins awarded. Quite an achievement as I hadn't even placed a bet yet, let alone hit "spin".

Sooo, I went through those 10 free spins and beyond and the damn thing would not STOP paying out. That £20 soon became £515, I'm talking in a matter of minutes.

Don't get me wrong, I may not know diddly about slots, but I do know when I'm receiving an "enhancement" from a casino.

NOT that I'm complaining about that!

Anyway, like a complete and utter tool, I gambled away a good £140's worth over the next 20 minutes ;-)

Something made me see sense then, and I withdrew about £370 or thereabouts ..... had an email this morning requesting me to go jumping through hoops to prove I was who I claimed I was, you know the deal I'm sure? I've not had a casino request proof of ID for well over a year....but anyway, that's all been approved now and it all looks good!

So, Thanks to BetAt for restoring my faith (at least partially) in their casino. NOT a massive win I know, but it represents around £160 profit over 3 days so I'm not going to "kick it outta bed" so to speak ..... The Jury is still out on BetAt, I will update this thread with a definitive opinion in due course!
Thanks to all posters who contributed so far ;-D

Just a couple quick points. :) I can pretty much promise you, posting here had little to do the casino gift. Aside from Igor offering to look over your session, had you pmed me or spoken to staff in chat, it's highly likely you'd have received the same due attention, regardless of the thread here in CM.

As to 'enhancement', as has been expressed in this thread, we have zero control over the random element of luck. The RTP and structure of slots in terms of win/loss isn't influenced by any one casino. You could have a fantastic, (or not so fantastic) session at any casino using the software, as pretty much any member knows.

As to free spins without hitting spin, without looking into your acct, it could be a couple things. One being, an unfinished session from the last time you logged out. Another is having been given free spins by CS or management, which is par as part of goodwill or promotions, or well, frankly, whim.
Regarding documentation, this is standard practice and one most players come to expect.

I'm glad however to see you've had a much better experience. Lady Luck does smile at times. ;)
 
Uh well ok .... I'm sorry if I offended anyone but - you know, I'm just posting a review of my experiences as a new "signer up" to a new casino. I don't see why I should "be careful" what I say ..... after all, it's just my opinion. Posted my experiences of other casinos in the past, including one other today, Guts I think it was, which I found really quite good .....

If we're only permitted to say positive things about our experiences, and fanboyism rules the roost here, then this forum may as well not exist - just sayin'.

The thing you have to be careful about is claiming that any entity committed an actual crime (such as fraud) without any evidence to back up your claim. If you say, "That casino seems hard to win at.." that's one thing but if you accuse them of actually rigging their games and you have no actual proof of that you are, in effect, slandering them which is itself a crime.

Chances are nobody is going to jail or being subject to any legal action but it is a slippery slope which is generally frowned upon here.
 
Weeel, here's the weirdest thing. The day after my cynical review of my experiences at BetAt (the OP in this thread), I received an email from them which said they'd given me a cash sum to play with....out of the kindness of their heart, you understand - no strings/playthrough or any bullstuff like that! Sooooo when I got home from work, I logged in and had a look at what sort of amount they'd given me.

Yesss! A whole £20.00!!!! Damn, I was rich.

Now, it was obvious to me that I'd been awarded this sum either because

1) Their software recognised me as a new signer-up who'd had an abysmal run on their first play ....
or ....
2) They'd seen my OP in this thread, checked out who I was to make sure I was legit (not difficult), confirmed I'd had a dreadful run and thought they might "keep me sweet" with a bit of an "enhancement".

I suspect it was the latter.

Anyway - I decided I should fritter away this grand sum ASAP so I set about my task. Fired up a slot. You know what?
10 free spins awarded. Quite an achievement as I hadn't even placed a bet yet, let alone hit "spin".

Sooo, I went through those 10 free spins and beyond and the damn thing would not STOP paying out. That £20 soon became £515, I'm talking in a matter of minutes.

Don't get me wrong, I may not know diddly about slots, but I do know when I'm receiving an "enhancement" from a casino.

NOT that I'm complaining about that!

Anyway, like a complete and utter tool, I gambled away a good £140's worth over the next 20 minutes ;-)

Something made me see sense then, and I withdrew about £370 or thereabouts ..... had an email this morning requesting me to go jumping through hoops to prove I was who I claimed I was, you know the deal I'm sure? I've not had a casino request proof of ID for well over a year....but anyway, that's all been approved now and it all looks good!

So, Thanks to BetAt for restoring my faith (at least partially) in their casino. NOT a massive win I know, but it represents around £160 profit over 3 days so I'm not going to "kick it outta bed" so to speak ..... The Jury is still out on BetAt, I will update this thread with a definitive opinion in due course!
Thanks to all posters who contributed so far ;-D

Um, that's one way to say thanks I guess. :rolleyes:

Personally, if I was Betat, I would probably rather give that chip to one of the hundreds of people on this site that would actually appreciate it.

To the op, I find it interesting that you previously threw compensation back in Igor's face in a kind of public belittlement, yet you weren't so strong in your stance behind closed doors? One would have thought you would be itching to give that $20 back in support of your previous stance, no?

Anyway, still acting high and mighty after accepting and playing with that 'little' $20 free chip kind of makes you come across like a jerk. Betat tried to compensate you in a more than generous way (considering you haven't any loyalty there), so a sincere thank you might have been the nicer option.

They didn't have to give you anything in compensation, yet they did more than most casino's would.

And just for the record mate, if you took notice of their promotions, you probably would have noticed they were running a promo which gave 10 free spins on the new slot lost island with any deposit. Of course it's much more likely they correctly predicted which slot you would play out of the hundreds available, then put this those spins there to counteract your complaint here. Ingenious Betat! :-)

Sorry mate, but I got no problem with players complaining about anything, but when the casino tries to make good, especially when they've done nothing wrong, then I do have a problem with the player being rude and ungrateful. How much easier would it have been to say thank you?
 
It's strange, we have no record of ever issuing such comp so far. I pm'd the user for more info.

Perhaps it was an award for a promo? Although that would be strange too - cash comps aren't issued in general as it's hard to track the costs - usually lowest we go is 1x requirement.

Something is not adding up so I'd like the op to PM me his username please. I sincerely cannot find the case you described within the system. Probably I'm missing something.

Thank you
 
It's strange, we have no record of ever issuing such comp so far. I pm'd the user for more info.

Perhaps it was an award for a promo? Although that would be strange too - cash comps aren't issued in general as it's hard to track the costs - usually lowest we go is 1x requirement.

Something is not adding up so I'd like the op to PM me his username please. I sincerely cannot find the case you described within the system. Probably I'm missing something.

Thank you

Man, this story has more twists and turns than a good murder mystery.

Wouldn't it be funny if the $20 turns out to have been there all along and was the op's original deposit, lol. This whole thread would have to be deleted and rewritten along the lines of, "Best Ever Winning First Experience At Betat".

Lol, please say this is the case Igor. :-)
 

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