Hi,
First of all, I would like to excuse myself for the late reply on your last question as I just came back from leave and I am been handling and sorting this situation over the last days. Trust me, I am not in any way ignoring you as you can easily understand from my long relationship with CM community. I understand that I owe you some explanations.
I am now in the position to inform you that all payments due, in the system, were issued over the last days. I also understand that some of our partners were affected by a human mistake on the setup of the normal Revenue Share plan and they will be receiving any amount due over the next 2 days.
On the 14th December 2017 we did an update to the mentioned Revenue plan setup, to provide all partners running under this commission plan with the deposit values as requested from most of you (and I am 100% with you on this). To provide our partners with deposit values, the deposit needed to be added to the commission plan (not as an active variable for calculations). While performing this update (replicating existing plan with new variable) we made an error and the 1st tier (0-6 players) was not added to BETAT. Therefore, some of our partners received 0 commission having positive Net Revenue.
Unfortunately, we took our time to understand what was happening. This is my mistake and I completely assume the consequences of this error and I would also like to present my sincere apologies to all of you that have been affected in any way by this situation.
This error is now solved and all the affected partners will be contacted tomorrow with all the stats and pertinent info. I will be available to be contacted by phone, Skype, etc. when more info is requested. I will be also requesting our partners to check if payment details are updated and will personally process all amounts due.
Having said that, I would like to inform you that I will not be feeding you or this forum community about any kind of speculations regarding my/our honesty. I am still in charge of Bringit! and when/if this will change I will be the first one to inform all our partners. Please be aware that I will never allow my name and my career to be affected by any kind of non-ethical behavior.
Kind regards,
Jorge