WARNING BC.Game, lots of complaints but no resolutions

[Guntis]

An interesting talk here

 

[mulven]

Confirmation of Small House B.V. having their licence revoked. February 22nd is a dangerous day to get your licence!

Noticed this in the Dec 13th version of the register PDF whilst adding the new active licensees to my records

 

[Memae44]

Over the last year or so we’ve seen quite a number of complaints regarding BC.Game, both through our Player Arbitration (PAB) process and on the forums directly:

Bc.games has turned into the biggest scam ive ever seen. - Casinomeister Forum​

BC.game and its withdrawal issues. - Casinomeister Forum​

BC.Game SCAM - Casinomeister Forum​

Venting -- Bc game fake - Casinomeister Forum​

etc etc​

As you will see in those threads most of the problems are of the slow-pay/no-pay variety. In the cases where a player has come to us with their issue — usually after being blown-off and/or ignored by the casino — BC.Game simply ignores it by saying the same thing over and over:

“… we kindly request that you direct the customer to contact us directly for further assistance. We believe that addressing the customer's concerns firsthand will allow us to provide the most efficient and effective support possible. …"​

In other words “we ain’t talking so talk to the hand”. End result: player’s issue goes nowhere because the casino’s “firsthand assistance” just takes the player back to square one which, as mentioned above, is "being blown-off and/or ignored”.

WARNING: BC.Game is giving a lot of players the slow-pay/no-pay treatment and ignoring any attempts by players to seek outside assistance. Players are advised to forgo the nonexistent “firsthand assistance” the casino will inevitably claim to offer and take their money elsewhere.

Ya I won over $17000 and I'm scared to pay the $50 to get kyc verification to receive my money.

 

[slaman29]

Ya I won over $17000 and I'm scared to pay the $50 to get kyc verification to receive my money.

Do not ever pay to get verified. This is just scammy.

 

[S9-game]

It seems BC.Game is struggling with customer satisfaction, as recurring complaints remain unresolved. This highlights a critical gap in their support system that could affect user trust and long-term platform credibility.

 

[dunover]

It seems BC.Game is struggling with customer satisfaction, as recurring complaints remain unresolved. This highlights a critical gap in their support system that could affect user trust and long-term platform credibility.

Wait for it......

 

[TheAddict]

 

[S9-game]

**Snip** appears to be facing a serious credibility issue, as a growing number of players are voicing complaints while receiving little to no resolution in return. This ongoing pattern suggests a troubling lack of responsiveness from the platform’s support team, raising questions about reliability, fairness, and user protection. Such unresolved concerns can significantly damage trust and may discourage new users from joining.

 

[Nate]

Wait for it......

You called it...

 

[dunover]

You called it...

Easy pickings....