That's really a very good question and that#s why i think, they're also rogued and that's why i must tell my bank, that they should take back my money from them asap!
The same question is, why did they clos my account directly 1 minute, after i've made my deposit on AllSlots, although i've never used a credit card, or anything else.
I used only my bank account for deposit on them.
Did you inform AllSlots that your Click2Pay account had been CLOSED, or did you expect them to know this through telepathy?
AllSlots have made a mistake if indeed your latest deposit was through Moneybookers, but if they didn't know that your Click2Pay account was closed, they could not be aware of the consequences of making the mistake of paying back to it.
As far as I am concerned, Click2Pay are a rogue eWallet. They cannot be contacted easily, and when you DO manage to contact them, they will ignore you or take forever to deal with the issue.
Click2Pay seem to be claiming (from your other posts), that your Click2Pay account has found itself in debit. This is more likely to be a mistake by Click2Pay, in allowing a transaction to proceed when there was not enough funding to cover it. It may also be a problem with the banking system, with Click2Pay not getting funds through from your bank, and them thinking you had "pulled a stunt" so locked your account.
Your bank should hold records of whether they have received requests from Click2Pay, and have denied the transaction. They will also have records of transactions they sent through to Click2Pay. If the bank show no denied transactions, then Click2Pay's systems are at fault.
Your main fight is with Click2Pay, and this should be pursued separately.
AllSlots should now KNOW that you CANNOT be paid back through Click2Pay, and must ensure that this does not happen again unless you resolve the issue and decide to continue using them.
(I told Click2Pay to go **** themselves, even though I dragged a resolution and refund out of them - I now use Neteller)
As far as I am concerned, Click2Pay have become even WORSE than back then, and I am surprised they are still promoted, and even considered in higher esteem by Jackpot Factory than the other eWallets.
AllSlots will not receive these winnings back from you in further deposits, denying them the chance to win it back. You will also have no confidence that they will not do this again, as they do seem rather disorganised when it comes to internal communications.
You should now send a formal letter of complaint to Click2Pay, giving them, say, 14 days to respond. If they fail to do so, look to pursuing them through the regulators or even the courts (or with the help from your bank). Let them know this if they fail to respond, as often organisations will take such determination seriously, as they may hope that many complainants will give up after being ignored, and they get to keep the money for their profits without making a serious attempt to investigate the matter.
For $865, it is probably worth a couple of stamps and formal letters. The recourse you might have through the bank is to show them some evidence that Click2Pay are claiming the money was never received, which they seem to have implied to you, and your bank could then pursue this as funds "lost in the system", rather than a "chargeback" because you are in dispute with Click2Pay.
Max can only investigate whether AllSlots handled the situation in a professional manner, and have at least tried to get the funds back from Click2Pay. However, if you can prove that AllSlots were told by yourself that you cannot receive funds through Click2Pay due to the account having been closed, and then went ahead and paid this way, then they are liable for this mistake, and sorting out the consequences, as would any normal and properly regulated business.