Account locked no way to reach support

Moldovan89

Dormant account
Joined
Aug 24, 2009
Location
cluj-napoca
I deposited a consistent sum of money on Tower Gaming and played a little, after that I had a bonus issue and tryed to contact support, wait to days, no response. So I made a withdrawal request to chose another site. They locked my account without to tell me anything. That was 1 month ago, I try to send them mails, I sent them dozens of mails, still no answer, they have no other contact method, only live support, only logged in members can use.
Do someone know some method to make a complaint to their company, to call the customer protection, or what method may I use to be able to reach them, or to make them care about my problem.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I don't know if this will help, but for many casinos you can access live chat from their website.

Worth a try.
 

Poker Keep

Dormant account
Joined
Jul 2, 2009
Location
Canada
Try this email:
[email protected]
Greg is an affiliate manager, not customer support, but he's a good guy and he's been in the industry a long time. He may be willing to help get you some answers.
 
Last edited:

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Suggest you try a PM to the representatives here on the forums: Link Outdated / Removed, or Link Outdated / Removed if Lucy doesn't answer.

If the reps don't help check out the Pitch-A-Bitch FAQ for what I might be able to do for you.
 
Top