Whine and Moan Accidental max bet at VS

I was trying to complete wagering once. Having burnt out my regular games I tried some Italian themed game. Something like viva belle? (never played it again). To be honest I didn’t like the look of it so I thought a few min spins at 25p see how it plays. First spin 2 scatters paid £7.50. I thought that’s good soon have wagering complete. Hit spin and the alarm bells rang. The writing was so small I thought the 6 was a zero and had it on £6.25. Amazingly it dropped 4 scatters for I think about £120 and then 15 spins at max bet which was poor at £90. Still it was a nice accident for once. I cashed out aswell without a problem so it couldn’t have been spotted as all my other spins were 50p max.
 
Just hit a $100 spin ...accidently hit max button which is right next to the spin button.
Thankfully I have max bet set at 10$. But I did get a mini heart attack as it had deducted the 100$...but then gave error message and reset.
I just did it again last night :eek: Though not totally by accident...

I was playing a new RTG slot and noticed a button I don't remember seeing on any of their other slots (arrowed below): I thought it was maybe to increase the bet size, so I clicked it. My bet size jumped up to $25! I definitely didn't want to bet that much, so clicked the button again, expecting it to cycle through different bet sizes, but instead it span the reels!
Of course, I didn't win a cent... :mad:

WTmaxBet.jpg

KK
 
I just did it again last night :eek: Though not totally by accident...

I was playing a new RTG slot and noticed a button I don't remember seeing on any of their other slots (arrowed below): I thought it was maybe to increase the bet size, so I clicked it. My bet size jumped up to $25! I definitely didn't want to bet that much, so clicked the button again, expecting it to cycle through different bet sizes, but instead it span the reels!
Of course, I didn't win a cent... :mad:

View attachment 102923

KK

Stand away from.the button. Leave the button alone. Warning. :eek::lolup:

3d-push-button.jpg
 
Pretty sure we've all done that - I know I have! :oops:
I recall I accidentally did 2 x $75 spins at one casino once - fortunately they agreed it was a mistake & refunded me.

If it were just 1 or 2 spins, then you may have a case for expecting some leniency - but it sounds like you did a lot more than just a couple of spins.
Be honest, if you had hit a bet x100 or more win on those spins, would you have confessed it was a mistake and asked the casino to take your winnings back?

KK
I can say with utmost certainty that OP would return the winnings had it been the other way around.
 
During my Videoslots marathon I did accidentally 6 spins at AUD100 instead of AUD1, all were losing spins.

They were so kind to refund me the bets. So, they do good things too.

It is always tough to make a judgement call. And 6.25 does not sound like max bet and is not really high IMO to ask for a refund. Most gamblers try their luck with some medium sized bets once in a while.

It was so long ago now that I can't recall the details. But at that time did you work your way through every single slot on offer to you at Videoslots?
 
I can say with utmost certainty that OP would return the winnings had it been the other way around.

Obviously. How'd you know?

@Harry_BKK

I hope you realize that in some games the max bet button selects the max bet available for the currently selected denomination/coin value. Admittedly I've already forgotten some of the details of this case but if I'm not mistaken, the title of this thread is slightly misleading. Iirc I played with the bet that the game defaults to - that is, the bet that is selected when you open the game. In this case it was 6.25. Coin value was 0.25, at 25 lines that makes a bet of 6,25.

As for why I didn't notice it sooner? I work 16hr night shifts. I probably don't have to tell you I was a bit tired during my way to home from work when I was playing. You don't pay enough attention to everything :(

It's all in the past now but I do find it rather absurd that the other Playtech games default to 0,25 bet when you open the game, but this game defaults to 6,25 when you open the game. Why would you even have the game open up with a bet size that large? This might go into the tinfoilhat-theorybin along with why slot designers place their max bet button right next to the spin button.. It's just an accident waiting to happen. An intentional design choice?
 
Of course it's intentional . There's lots of tricks or "bad" game design that will result in you mistakenly spinning , often for a big bet
Watch Craig Slots recent video where he plays The Wiz and he sets up autoplay and he thinks he's setting the loss limit at £100 but he's actually setting the betsize..

Or some providers let you cycle through betsizes and when it reaches lowest instead of stopping it actually cycles round to the highest again
Playtech are really bad and many times I have done way too big bets . Once I had £160ish balance and started playing a game where the default bet was £125 and I didn't realise lol that was fun

Or on yggdrasil games , when you load the start page it will have a circle and say click anywhere to start - so naturally you click the circle to get to the actual game but the spin button is located in that very spot also so often you will accidentally start a spin at the default £2 stake . Ok its not a huge stake but its still more than most players use and I think its intentional actually or just stupid design
yggdrasil.PNG
 
my friend once won 2000€on n1 casino but they didnt give to him because he mistakenly used the gamble feature on one spin (!) where he didnt even win.
do you guys think theres a chance he could request the money/open a complaint?
@maxd
 
my friend once won 2000€on n1 casino but they didnt give to him because he mistakenly used the gamble feature on one spin (!) where he didnt even win.
do you guys think theres a chance he could request the money/open a complaint?
@maxd

You'll find the max bet rule or term will also include usage of the gamble button or any doubling-up facility. The max bet rule is exactly that, the outcome of any bet exceeding it, win or lose, is irrelevant. You would find in most cases the best you could hope for is goodwill, but there's no obligation on the part of the casino.
 
This really makes me mad. The UKGC manages to regulate the autoplay so that you have to select max spins, max loss, max wins etc, but they still havnt made a rule that the software must either ban the one click max bet button, or flash up a big warning asking to confirm!!
 
Ah, I'm idiot. KK(not KasinoKing, just okay-okay), still drinking my morning coffee.

@MartinS please ask your friend to contact CS guys and send his case to Vitali (tell them it is important), and I'll have a look. Not sure if this okay for you to send me PM with details of your friends, since according to GDPR (holy GDPR) I can't share any info regarding your friend to you.

BR,

Vitali
 
Hey buddy!

Thank you for your nice words, but from what I understand it is about VideoSlots? Even my magic can't work here, it is up to VS guys :)

But once again - thank you for your kind words.

Wish you all awesome Sunday!

Br,

Vitali

Check the post above. Someone lost 2k on n1 casino because they did the gamble feature
 

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