Let me start this by saying that I understand VS is under no obligation to do anything about my mistake, which is why the prefix is bitch and moan. I need to vent a bit.
That being said. I've been a member of CM how long now? Very long. Same goes for Videoslots. Not some random guy who shows up out of nowhere to try to scam the casino.
I'm a low roller, so I'm sure a loss of a player like me to VS is nothing but a mere drop in the ocean. Yet at the same time reverting my accidental max bets would too be nothing but a drop in the ocean to them. My membership here, and at VS, and my betting patterns at VS should all indicate what kind of player I am and what I am not is someone who "accidentally" max bets and then wants a refund to try to abuse the casino. In all of my years at VS I doubt I've ever crossed 2eur bet and 1-2eur bets on VS would likely be maximum of 5% of my total bets.
I honestly expected VS to do something. Offer a partial refund, some petty free spins on shiteburst or whatever. But no, nothing. Can't do anything about it. It's my fault apparently.
So the scenario is I do a tiny deposit and I play Great Blue. Manage a bonus and get a nice win to keep me going, lowrolling ofc at minimum bets. I change game, keep minimum bet. I change game again, keep minimum bet. I then change to Archer, and the starting screen states your bet. I see the number 25, so it looks right. I start spinning and suddenly I'm nearly bust because the 25 was the coin value, not the bet. It's important to note that all the other Playtech games have the starting bet set at minimum yet for some reason on Archer it's set at 6.25? Should be obvious it was an honest mistake. Doesn't matter to VS apparently. They'd rather keep the low sum of 50-ish euros and lose me as a player.
Yeah not what I expected from VS. Yeah I know it's my responsibility to check my bets yet at the same time it's not unheard of for casinos to revert bets on accidental max bets and I've definitely read about such cases here at CM..well wherever those cases happened it definitely wasn't VS
That being said. I've been a member of CM how long now? Very long. Same goes for Videoslots. Not some random guy who shows up out of nowhere to try to scam the casino.
I'm a low roller, so I'm sure a loss of a player like me to VS is nothing but a mere drop in the ocean. Yet at the same time reverting my accidental max bets would too be nothing but a drop in the ocean to them. My membership here, and at VS, and my betting patterns at VS should all indicate what kind of player I am and what I am not is someone who "accidentally" max bets and then wants a refund to try to abuse the casino. In all of my years at VS I doubt I've ever crossed 2eur bet and 1-2eur bets on VS would likely be maximum of 5% of my total bets.
I honestly expected VS to do something. Offer a partial refund, some petty free spins on shiteburst or whatever. But no, nothing. Can't do anything about it. It's my fault apparently.
So the scenario is I do a tiny deposit and I play Great Blue. Manage a bonus and get a nice win to keep me going, lowrolling ofc at minimum bets. I change game, keep minimum bet. I change game again, keep minimum bet. I then change to Archer, and the starting screen states your bet. I see the number 25, so it looks right. I start spinning and suddenly I'm nearly bust because the 25 was the coin value, not the bet. It's important to note that all the other Playtech games have the starting bet set at minimum yet for some reason on Archer it's set at 6.25? Should be obvious it was an honest mistake. Doesn't matter to VS apparently. They'd rather keep the low sum of 50-ish euros and lose me as a player.
Yeah not what I expected from VS. Yeah I know it's my responsibility to check my bets yet at the same time it's not unheard of for casinos to revert bets on accidental max bets and I've definitely read about such cases here at CM..well wherever those cases happened it definitely wasn't VS