Hey Rainmaker,
Thanks for bringing this to my attention, I will look into this first thing when I'm back in the office on Sunday. It might have just been a technical glitch. Will update as soon as I know anything.
Have a great weekend
Rachel
Hi Guys,
Just an update so you know I am still working on this issue.
I have requested from fraud, clear guidelines of what constitutes multiple accounts and what the penalty is for having multiple accounts.
As mentioned before if 888 has invited you to take part in a promotion your account will not be blocked.
mac-online - as an affiliate you will be paid for any player that you bring to us on your tracking links. We can speak more in depth about different brands and personalized promos, but I don't think this thread is the place for it.
Thanks,
Rachel
Hi Guys,
Just an update so you know I am still working on this issue.
I have requested from fraud, clear guidelines of what constitutes multiple accounts and what the penalty is for having multiple accounts.
As mentioned before if 888 has invited you to take part in a promotion your account will not be blocked.
mac-online - as an affiliate you will be paid for any player that you bring to us on your tracking links. We can speak more in depth about different brands and personalized promos, but I don't think this thread is the place for it.
Thanks,
Rachel
Bumping this because I was curious as to what the final outcome was, I notice the rep was away gathering more information and since then has declined to respond, seems a bit strange.
Hi Guys,
Sorry it's taken me awhile to get back to you on the issue, but here is what I have to say about the issue, as it has been explained to me by our operations department.
With regards to the claims concerning multi accounting and various white labels, I would like to make it clear that we do not agree with the comments raised, and it is not a conflict of interest. The creation of these accounts is essentially a bonus offer. We are creating these accounts to provide our members with the ease of entering their new account and readily accessing any bonus that they are entitled to. It is very different to the situation whereby a single member opens multiple accounts – in the same brand, or across various websites we operate - in order to maximize the amount of bonuses they receive. There is a different intent. One is the member going against our bonus policy, and the other is us, “the company”, offering our members a cross sell bonus. This is in line with our Terms and Conditions where we state that the members can have an account in each brand that we operate.
Overall, we see that there are benefits to the members from these campaigns, and as our main goal is to provide entertainment to our clients we see this as a more than legitimate offer.
I hope this helped clear the situation a bit and answered some questions.
Regards,
Rachel