aodat2 you want to settle this by PM?
I did not call anyone a liar. You are just blowing this out of proportion.
But believe me the stories I see can make anyone skeptical of a player's "honorable" intentions.
In aka's case it sounds like a keylogger on his PC, how else will someone get both username and password? With all the casino applications, etc. he downloads as a bonus hunter, it's not hard to imagine.
In order to defraud Neteller in this manner, the PASSWORD is not needed. If you go into any casino banking page, only TWO of the FOUR Neteller "codes" are needed to transact. With only the Neteller account number and the 6 digit personal code a transaction will go through. The PASSWORD only guards access to the online account management function. A player's E-mail address is incredibly easy to get, and the Neteller account number is saved in many casino banking pages. The ONLY information needed to make the deposit is the 6 digit code. Only the PASSWORD is encrypted when entered into Neteller, the account number and 6 digit code are repeated as is.
I suspect the fraud is easy, and if jerrylee knows about casinos, should also know how many pieces of Neteller information are needed to initiate a deposit successfully. It is either "acct & code" or "acct, code, & Neteller E-mail matching casino E-mail".
A fraudster would need to harvest either just the first two, or all three - then register a casino account. Previous threads have indicated that casinos cannot use Neteller to verify a player's ID and have to resort to asking for documents; however, this security check is only done when a player WINS. If the player withdraws less than the original deposit, or plays without a bonus, most casinos don't make life dificult and process without further checks.
One question that needs to be asked of these players who reported these frauds is What security and/or firewall protection were you using at the time.
The players affected also need to check for any kind of malware on their machines. This might indicate the criminals are ahead of the game in firewall technology. If it turns out that an affected player had no issues of security on the PC, then it is likely the leak came from within the casino industry. With all these cases of players sending rafts of documentation and casino CS repeatedly claiming "you didn't send, send again", sometimes half a dozen times, there is great scope for theft of enough information to tap a Neteller account, or indeed any deposit method as it seems so easy for it to "disappear" once sent to the casino. As I said earlier, it isn't "lost", it is in the wrong department in the casino, or may even have been intercepted and stolen by a CS agent and never passed on - this is shockingly lax and the industry has done little to improve matters. As for keyloggers, much of the malware hitches a ride on the casino software modules, or from the websites - many have experienced the aggressive nature of casino sites that try very hard to initiate a drive by download of what we believe is only the casino, but is often some third party "helper" application, which is totally unnecessary with BROADBAND, which many players have now.
Can jerrylee assure us that the casino he works for simply has a passive link to a straight forward Windows download of nothing but the casino self extracting ZIPPED archive.
To sum up, players tell tall tales, but they pale into insignificance when compared with the taller tales that some casino CS and management come out with. If some casinos insist on treating players like scum, harldy surprising when the players then behave like scum towards the casino.