32red- why so high rating?

macur666

Banned User - troll - disrespecting admin
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rating of 32red is too high. I waited my withdrawal more than 30 hours, but it is not treated, I canceled it, I think that will soon lose. Do you think two days is fast? Why this casino rating 8.8? Slow payments, crushing software. I AM WRONG?
 

Borgie

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rating of 32red is too high. I waited my withdrawal more than 30 hours, but it is not treated, I canceled it, I think that will soon lose. Do you think two days is fast? Why this casino rating 8.8? Slow payments, crushing software. I AM WRONG?

32 reds rating is based on many things not just the speed that they pay put , the same as any other casinos rating.

If you had researched you would have seen that they do not process withdrawals at the weekend which is why your withdrawal just sat there. You gave in and reversed it and may now lose it. That was your choice.

Their software is sound , you would be happy if you had reversed and won but the odds are never in players favour. Its called gambling !
 

Casinomeister

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macur666

Banned User - troll - disrespecting admin
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anjero-sudjensk
mr

Reverse Time:25 - 48 hours - low
Cash Out Time: ?
These two points should be fundamental in drawing up the ratings!
 

Casinomeister

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Reverse Time:25 - 48 hours - low
Cash Out Time: ?
These two points should be fundamental in drawing up the ratings!

What are you getting at? They are. So is licensing, payout limits, and their participation in the forum, and their philosophy towards players and affiliates. It's not just how fast you get paid but how far they can be trusted.
 

macur666

Banned User - troll - disrespecting admin
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Mr

in this case, there are still hundreds of other casinos, which can give the same rating given to the casino does not stand out among others, I believe that such a high rating is purchased.
 

Casinomeister

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in this case, there are still hundreds of other casinos, which can give the same rating given to the casino does not stand out among others, I believe that such a high rating is purchased.

That's total bullshit. There are casinos that will pay quick, but will screw you if you're an advantage player. Or they mismanage their funds and go bankrupt taking your funds with them. Or find dodgy ways to not pay you. Or enforce predatory terms and conditions on you retroactively.

32Red's rating is a B+ - far from an A+, but I still consider them one of the best outfits that's in the casino business. Accusing me of taking payouts is a sure fire way of getting the boot here - troll.
 

Harry_BKK

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Dec 18, 2014
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Balcony
Why people still moan about long payout times is a mystery to me. :confused: :what: The information about payout times is clearly stated in the T&C's of any decent or half decent casino, hence you can always make an informed decision whether to deposit or walk away. :rolleyes:

If you don't want to wait for your winnings then play at casinos which pay in a matter of minutes or hours and that 24/7/365.

32RED has slipped in the ratings due to their payout times but it is still one of the few online casinos i can sleep in peace when i have a withdrawal pending.

As the most of you know by now, i am not a friend of pending periods etc. but i still value 32RED as a solid and good casino. I just stopped depositing regularly due to the change in payout times, it is now something like 1 x week instead of daily.

Everybody can vote with their wallet, but if you decide to deposit at 32RED then please do not moan about pending periods and waiting times. :eek:
 

osulle

Paleo Meister (means really, really old)
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In my head
Why people still moan about long payout times is a mystery to me. :confused: :what: The information about payout times is clearly stated in the T&C's of any decent or half decent casino, hence you can always make an informed decision whether to deposit or walk away. :rolleyes:

If you don't want to wait for your winnings then play at casinos which pay in a matter of minutes or hours and that 24/7/365.

32RED has slipped in the ratings due to their payout times but it is still one of the few online casinos i can sleep in peace when i have a withdrawal pending.

As the most of you know by now, i am not a friend of pending periods etc. but i still value 32RED as a solid and good casino. I just stopped depositing regularly due to the change in payout times, it is now something like 1 x week instead of daily.

Everybody can vote with their wallet, but if you decide to deposit at 32RED then please do not moan about pending periods and waiting times. :eek:

I agree 32Red is still one of my go to casinos although I do not like the changes that have been implemented in the last year. Last week I went to contact live support to ask about my withdrawal and had to take an extra step to get to a a CS agent. When I got one I felt I was getting boiler plate answers. Don't get me wrong 32Red are still very good but what made them so special is fast dwindling.

Per CS they only pay out once a day between 2pm and 3pm. I have no idea if this is correct but if it does explain why my last two cashouts were 30+ hours to be processed. Don't get me wrong I still love 32Red because of the no BS or worrying about being paid if you strike it lucky and their very good match bonuses. They are just not the best anymore. It's a pity really while other casinos are striving to be faster and better 32Red is taking a step back in my opinion.
 

dunover

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in this case, there are still hundreds of other casinos, which can give the same rating given to the casino does not stand out among others, I believe that such a high rating is purchased.

You are a bellend. No-one 'purchases' ratings. 8.8 is the lowest they've been, as they used to be 9.3 or so, one of the best 3 casinos but for your information Bryan has reduced them partly due to the slower pay-outs. If you'd checked about you'd have realized that.

Let's put it in perspective - you joined any other Microgaming casino and took a SUB and won well (aside from Casino Rewards) you'd have then had a nasty shock when they confiscated all winnings over 6x your deposit.

Then if you had a big win without a bonus, you'd find 48 hours waiting AND have your withdrawal paid at 4k per week or something equally as ridiculous. Not at 32red though.

Then again if you did your homework before shooting your mouth off, you'd have known all that....:rolleyes:
 

Jono777

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Location
Wolverhampton
Only an educated guess but with their purchase of Roxy/Splendido I can't help feeling that they have big plans in the pipeline.

Maybe things will change in the future and these small negatives will turn into a distant memory, who knows?

I do think with the competition about these days and casinos paying out in micro seconds that they will have to address this sooner or later.

Still my top casino and will always remain a customer of theirs, +'s outweigh the -'s by far and my nice withdrawal Friday did not cause me to lose one bit of sleep which is their main selling point together with their delicious DOTD (especially Friday's :p)

PS: Casinomeister just wouldn't be the same if someone wasn't creating or posting a 'Let's moan about 32 Red' topic :rolleyes:
 

Harry_BKK

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Dec 18, 2014
Location
Balcony
It's a pity really while other casinos are striving to be faster and better 32Red is taking a step back in my opinion.

Agree there osulle. 32RED uses to be the pinnacle of online casinos with 2 x daily payment runs 7/365 and was one of the things which made them so popular with punters. Why they chose to step backwards is as well a mystery. :confused:

The answer they gave was that it was a business decision which doesn't explain anything really. :rolleyes:
 

falloutboy

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austria
What are you getting at? They are. So is licensing, payout limits, and their participation in the forum, and their philosophy towards players and affiliates. It's not just how fast you get paid but how far they can be trusted.

To you think the average person who trust you and checks the ratings here is interessed in how they treat their affiliates? ;) They also have the same regulator as nearly everybody, plus that uk licence. I also would be highly interessed in how can score a philosohy?

The only thing and that is big thing, they have going for them is that they will pay you if you win, no matter what:thumbsup:

It?s also quit amazing to me that i have seen countless threads here about their ranking and everybody how complaining is treated like an idiot, way to go
 

Tirilej

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To you think the average person who trust you and checks the ratings here is interessed in how they treat their affiliates? ;) They also have the same regulator as nearly everybody, plus that uk licence. I also would be highly interessed in how can score a philosohy?

The only thing and that is big thing, they have going for them is that they will pay you if you win, no matter what:thumbsup:

It?s also quit amazing to me that i have seen countless threads here about their ranking and everybody how complaining is treated like an idiot, way to go

Interesting :rolleyes:

Have any plans of getting banned you too? Your attitude still stinks.
 

hedgehok

Meister Member
mm3
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Jul 30, 2014
Location
Germany
To you think the average person who trust you and checks the ratings here is interessed in how they treat their affiliates? ;) They also have the same regulator as nearly everybody, plus that uk licence. I also would be highly interessed in how can score a philosohy?

The only thing and that is big thing, they have going for them is that they will pay you if you win, no matter what:thumbsup:

It?s also quit amazing to me that i have seen countless threads here about their ranking and everybody how complaining is treated like an idiot, way to go

Don't be snide. Aside the slow payments 32red has a stellar reputation here and deserved to win the casino of the year award countless times and has been very active with the community here which awards extra points.

It's the way the rating-system works that players that appreciate quick withdrawals more then the rating-system does tend to question the 8.8-rating. However please understand that a rating needs to be standardized. Other players that don't care much about a pending period would even rate them higher.

I think it's a fair rating considering all circumstances.
 

Tirilej

Still a Lady
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Why would i banned for that? are you a 32red affilate or why do you feel the need to go ballistic like this?;)

True, it's silly of me to get ballistic like that :)

Instead I asked Bryan to reply since it was him you asked the questions.
 

Casinomeister

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Bierland
To you think the average person who trust you and checks the ratings here is interessed in how they treat their affiliates? ;) They also have the same regulator as nearly everybody, plus that uk licence. I also would be highly interessed in how can score a philosohy?

The only thing and that is big thing, they have going for them is that they will pay you if you win, no matter what:thumbsup:

It?s also quit amazing to me that i have seen countless threads here about their ranking and everybody how complaining is treated like an idiot, way to go

The only people who get treated like idiots here are trolls. You've seen countless threads? Me thinks you've been here before:
https://www.casinomeister.com/forums/members/39488/

That guy was pretty trollish - and you are sharing IPs. And your profiles are quite similar - you both like smoking weed. :p
 

dunover

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Why would i banned for that? are you a 32red affilate or why do you feel the need to go ballistic like this?;)

Listen my friend, 32red is what it is. Not a 24/7 multiplatform site but a MG download Viper Client casino. As far as those go (and there are many of them) they are simply the best one. Shortest pending period, the muscle to pay big wins without stupid little instalments and no limits on SUB winnings. Plus daily bonuses.

If you really don't like their terms, play elsewhere - there are many multiplatform sites which offer most MG slots, but be careful to read their terms first.

Other than that, no-one disagrees with you about the slow-ish cash-outs but take the time to have a good read here at CM so you understand WHY they are highly-rated. How many disputes or complaints do you see? How many casinos with a free slotsmeister? How many free tournaments for CM players? How many PABs?

Do you really believe that 18 years of experience at CM and the combined knowledge of long-term members here would tolerate a site 'bunging' their way into the top ratings?

I can't think of a lot else I can say to you.
 
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maxd

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... How many disputes or complaints do you see? ... How many PABs? ...

Actually that brings up a good point: 32Red issues -- let's take PABs because that's what I know best -- usually get resolved in a matter of hours. VERY few other casinos can make that claim, almost none in fact. The guys at 32Red are aggressively pro-active in getting any issue I bring to them done and dealt with ASAP. It's good for them, good for me, and certainly good for the player.

PS. Just wanted to add a wee note to this: any delays in 32Red cases being solved as quickly as mentioned above is usually my fault, not theirs. I juggle a lot of cases at once and if a case is waiting for me to get to it then there it is, stuck in the queue until I get a chance to deal with it.
 
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Jono777

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Why would i banned for that? are you a 32red affilate or why do you feel the need to go ballistic like this?;)

Manners cost nothing, respect goes a long way, brains however are very few and far between these days.

I am beginning to think I was brought up totally wrong and would get on much better in life by continually being insulting, rude and throwing my little dolly out of my pram!

Rant over but my pet hate is bad manners!!!!!!!!!!!!!!!!
 

falloutboy

Dormant account
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Aug 17, 2015
Location
austria
Actually that brings up a good point: 32Red issues -- let's take PABs because that's what I know best -- usually get resolved in a matter of hours. VERY few other casinos can make that claim, almost none in fact. The guys at 32Red are aggressively pro-active in getting any issue I bring to them done and dealt with ASAP. It's good for them, good for me, and certainly good for the player.

PS. Just wanted to add a wee note to this: any delays in 32Red cases being solved as quickly as mentioned above is usually my fault, not theirs. I juggle a lot of cases at once and if a case is waiting for me to get to it then there it is, stuck in the queue until I get a chance to deal with it.


I just googled that for fun and found a 25k dispute here in the forum that was resolved by you and the admin, after several days and mafia threats, pls guys, they are good, but not guts or betsafe


They would have never ever paid that kid if you guys would not have helped him, 22 years old, no fs given about 25k do you remember him?
 

maxd

Complaints (PAB) Manager
Staff member
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Jan 20, 2004
Location
Saltirelandia
I don't recall the case you've mentioned but I seriously doubt that it would change my opinion if I did. I've known the 32Red guys for several years, dealt with a variety of player issues with them, and I haven't had a single instance where I had reason to question their fairness or professionalism. It's no exaggeration to say that the manner in which they conduct themselves has long been the gold standard in this business:

  • Best New Casino of 2002, Runner-Up
  • Best Casino of 2003
  • Best Casino of 2004
  • Best Player Experience of 2004
  • Best Casino of 2005
  • Casinomeister Humanitarian Award for 2005, Runner-Up
  • Best Affiliate Program of 2005
  • Best Casino of 2006
  • Best Casino of 2007
  • Best Casino Manager of 2007
  • Best Casino of 2008 - Global
  • Best Casino Manager of 2008
  • Casino of the Decade (awarded 2009)
  • Best Casino of 2010 - Global
  • Best Casino Group 2010
  • Best Casino Manager of 2010
  • Best Casino of 2011 - Global
  • Best Casino Group 2011 - Global
  • Best Casino Manager of 2011
  • Best Casino of 2012 - Global
  • Best Player Experience 2012
  • Best Customer Service Award 2012
  • Best Casino of 2013 - Global
  • Best Casino Group 2013 - Global
  • Best Customer Service Award 2013
  • Best Casino Group 2014 - Global
  • Best Customer Service Award 2014

Are they perfect? Probably not, but I'm not alone in saying that they are undoubtedly as good as it gets:
 
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